Establishes a blueprint to transform the health care system to deliver improved affordability, choice, and predictability through flexible, open and connected solutions
Celebrates first day as a combined company with an incremental investment of $200 million to support local communities, focused on improving societal health
Launches Healthier Kids for Our Future, a new community engagement program to improve the health and well-being of children globally
Cigna acquires Brighter, a leader in digital engagement, to accelerate the development of technology platforms and create new end-to-end experiences that connect health consumers and providers.
Cigna International expands its services by acquiring Zurich Insurance Middle East S.A.L, launching Cigna Global Health Indonesia and Healthguard in Dubai, introducing HealthFirst DiaMedic product for diabetes patients in Hong Kong, and rolling out a suite of senior products in South Korea.
Cigna continues its commitment to reducing opioid use by sponsoring community forums such as "Addiction in America" in Washington D.C. and NPR's "Generation Listen" events in Atlanta and Chicago, ending prior authorization for commercial health plan customers, and supporting the Shatterproof and Stamp Out Stigma initiatives.
Cigna's global markets expand with technology and partnerships, including the UK launch of Cigna Virtual Health® app, Cigna TTK's "Get ProActiv India" app as part of the first health insurance in India to create awareness about living a healthy lifestyle, Cigna New Zealand's partnership with Southern Cross to sell life insurance under the Southern Cross brand, Cigna Spain's Superhero Program which sends a superhero pack to hospitalized children to help them and their families; Cigna Thailand’s introduction of a new Enhanced Health Plus Insurance Plan that covers both critical illnesses and lifestyle-induced illnesses, and Cigna Turkey new content platform, iyihisset.com.
Cigna's new technology solutions include Cigna One Guide, a multi-modal customer experience for proactive engagement to stay healthy, and Cigna SureFit®, a heightened collaboration between local physicians' networks and hospital groups to drive efficiencies and optimize networks for customers.
Cigna launches CareAllies, Inc. to work with health care professionals to provide help in improving quality, value, and experience of care for patients.
Cigna Global Health Benefits introduces CignaLinks® Canada, which integrates Cigna global coverage with administrative services and health care professional networks of local health care administrators.
Cigna becomes the first US health insurance company to sign the UN Global Compact, committing to the Compact’s ten principles on human rights, labor, environment, and anti-corruption.
Cigna Health Matters® launches, which combine health management features of coaches, mobile applications, social media, and games to help customers and their families evaluate their health, find tools to improve their health, track their progress, and earn rewards.
Cigna partners with Social Wealth for a new technology initiative to assist customers. Applications include choosing which health and fitness apps are most appropriate for their health and wellness goals.
Cigna enters into a ten-year pharmacy benefit management services agreement with Catamaran's technology service platforms, prescription drug procurement and inventory management.
Cigna exits a run-off guaranteed minimum death benefit (GMDB/VADBe) and guaranteed minimum income benefit (GMIB) reinsurance business by entering into an agreement with Berkshire Hathaway Life Insurance Company of Nebraska to reinsure 100% of future exposures' net of retrocessional arrangements in place, up to a specified limit.
Cigna adopts a new logo to reflect the GO YOU business philosophy and relocates its corporate headquarters to Bloomfield, Conn.
CIGNA becomes the international leader in benefits for people living abroad with the acquisition of Vanbreda International.
CIGNA & CMC Life Insurance Company Limited, a joint venture between CIGNA and China Merchants Group, announces the launch of its first comprehensive health care product in China.
CIGNA becomes the first and only health service company to offer live 24/7/365 access to its call center service representatives for medical, dental and pharmacy plan customers and contracted health care professionals.
CIGNA acquires Great-West Healthcare, the Healthcare Division of Great-West Life & Annuity, with a network of approximately 4,275 hospitals and over 575,000 physicians and ancillary health care professionals. Great-West's Alta Health and Life Insurance Company, renamed Cigna Health and Life Insurance Company in 2010, continues to focus on health care solutions.
CIGNA acquires Sagamore Health Network, Inc., which provides access to an extensive preferred provider organization network and offers a broad range of utilization review and case management services.
Health Solutions unit forms to integrate CIGNA Behavioral Health, vielife and CareAllies brands and operations to deliver health and wellness programs.
CIGNA acquires Star HRG, an operating division of HealthMarkets, Inc., and a leading provider of voluntary, limited benefit, low-cost health plans and other employee benefits coverage for hourly and part-time workers and their families.
CIGNA expands Consumer Directed programs and receives top awards for "Best Health Plan Initiative for Consumer Directed Health Care" and "Best Technology Introduced by a Health Plan Organization for Employee/Consumer Choice."
CIGNA receives approval to enter the Chinese life insurance market, the first established after China becomes a member of the World Trade Organization. Later in the year, Cigna establishes a joint venture to market life insurance in Shenzhen.
CIGNA receives national recognition as a top employer its work/life programs. CIGNA appears on Latina Style's list for the fourth consecutive year and on Working Mother's list for the tenth consecutive year. The National Association of Executive Women recognizes CIGNA for its work/life programs and the percentage of women in executive positions in 2002.
Computerworld names CIGNA one of the best places to work in information technology for the fourth consecutive year.
CIGNA.com is named "Best of the Web" for retirement and health care plan participants and employers by Business Insurance. CIGNA Health Management (CHM) receives "Best in Show" honors for its Claims Toolbox. The web portal, myCIGNA.com, receives these honors in 2002.
CIGNA launches TimesSquare Capital Management, Inc. as the company's independent, dedicated asset management operation focused on meeting the investment needs of the institutional marketplace.
In January CIGNA completes the sale of its individual life insurance and annuities businesses to Lincoln National Corporation.
In February, the value of CIGNA common stock exceeds $200 per share for the first time, and on May 4, CIGNA's common stock splits three-for-one.
CIGNA launches a dental preferred provider organization (PPO) to complement its industry leading indemnity and prepaid dental offerings.
CIGNA International opens an office in Beijing, China, forty-three years after exiting the mainland market.
Business Week recognizes CIGNA's employee-staffed tutoring program for elementary school students as one of the U.S.'s premier corporate-sponsored education programs. The Conference Board gives the project its "Best in Class" award, recognizing the initiative as the best corporate education improvement program in the country.
CIGNA moves its corporate headquarters into One Liberty Place, part of a new development in Philadelphia's Center City district. In 1991, most of CIGNA's Philadelphia-based operations will be consolidated in Two Liberty Place.
CIGNA International Financial Services is formed to provide life and health insurance outside the United States.
CIGNA acquires American Foreign Insurance Association (AFIA), founded in 1918, an international insurance underwriting association that reaches customers in more than 100 countries.
CIGNA Reinsurance pioneers reinsurance for organ transplants, allowing smaller insurers and health maintenance organizations (HMOs) to cover these rare and expensive operations.
CIGNA is chosen as the name for the new concern, an anagram of INA Corporation (INA) and Connecticut General Corporation’s (CG’s) initials. Final regulatory approval of CIGNA’s formation occurs on March 31st. The Insurance Company of North America and Connecticut General Life Insurance Company become CIGNA’s chief operating companies.
INA forms International Rehabilitation Associates (IRA) to market professional rehabilitation services, based on the MEND model, to insurance companies and other organizations. IRA is the first medical-cost containment business in the United States. Utilization review, second-opinion surgery, disease management, and other cost-containment initiatives are added as IRA grows, and all services will be marketed under the name CIGNA Health Management (CHM) in 2010.
Connecticut General Life Insurance Company forms Connecticut General Insurance Corporation, a holding company, to increase the number of insurance and investment products that can be offered.
Insurance Company of North America forms INA Corporation to expand into insurance-related and non-insurance businesses.
INA expands Medical and Educational Needs for the Disabled (MEND) throughout the United States. Under the leadership of George Welch, rehabilitation specialists are soon working with claims personnel in each of INA's fifty service offices.
INA acquires Pacific Employers Group (PEG, which includes Pacific Employers Insurance Company (PEIC)) to establish a stronger presence on the U.S. West Coast and expand its workers' compensation business.
After leading the struggle to change laws in Connecticut regulating the investment of insurance premiums, CG organizes its first "separate account" for pension clients wishing to invest funds primarily in equities.
Pacific Employers Insurance Company (PEIC), founded in Los Angeles in 1923, initiates Medical and Educational Needs for the Disabled (MEND) program to manage workers' compensation cases using caseworkers to develop and monitor individualized programs of therapy. This is one of the first medical cost-containment initiatives in the U.S., and a forerunner of managed care programs. INA will acquire PEIC in 1965.
CG introduces medical catastrophe (major medical) insurance, writing the first policy in the United States for its own employees.
Both INA and CG begin to insure the age of flight. INA joins a syndicate to insure aircraft, and CG writes the first individual accident coverage offered to passengers of regularly scheduled airlines. In later years CG pioneers the writing of group contracts for the employees of many of the nation's fledgling airlines and aircraft manufacturing companies.
Representatives from a group of U.S.-based insurance companies meet in New York City to form the American Foreign Insurance Association (AFIA). INA is one of the founding members. Over the next few years, member companies open offices in Japan, Thailand, Indonesia, Singapore, Korea, the Philippines, New Zealand, the Mediterranean area, South America, India, the Near East, and Europe. INA represents the consortium in eight of these markets. INA withdraws in 1921, and a decade later independently pursues international growth.
CG founds its "bureau of financial statistics," a unit organized to advise the company's managers on the investment of premium dollars. The forerunner of the investment operations of CIGNA Retirement and Investment Services, the unit's employees pioneered the collection and analysis of statistics before recommending the purchase of stocks, bonds, mortgages, and other financial instruments.
Benjamin Rush takes command of INA's marine branch. A year earlier he had submitted a report to the company's Board of Directors analyzing INA's faltering marine business through careful statistical calculations. Once in charge, he quickly establishes his methods, later known as "scientific underwriting," to guide risk assessment. Soon claims begin to decline and profits rise as the quality of INA's marine business improves.
INA issues its first life policy, insuring a sea captain against death during a voyage. The policy includes a clause promising benefits if the captain was captured by Barbary Coast pirates.
After a series of meetings in Philadelphia's Independence Hall, a group of prominent citizens forms the Insurance Company of North America (INA). INA is the first marine insurance company in the United States and remains the nation's oldest stockholder-owned insurer to this day.