Cigna completes combination with Express Scripts

Establishes a blueprint to transform the health care system to deliver improved affordability, choice, and predictability through flexible, open and connected solutions

Celebrates first day as a combined company with an incremental investment of $200 million to support local communities, focused on improving societal health

Launches Healthier Kids for Our Future, a new community engagement program to improve the health and well-being of children globally

Cigna evolves the "Go" strategy

Cigna accelerates and evolves the "Go" strategy adopted in 2011: Go Deeper. Go Local. Go Beyond.

Cigna acquires Brighter

Cigna acquires Brighter, a leader in digital engagement, to accelerate the development of technology platforms and create new end-to-end experiences that connect health consumers and providers.

Cigna International acquires Zurich Insurance Middle East S.A.L

Cigna International expands its services by acquiring Zurich Insurance Middle East S.A.L, launching Cigna Global Health Indonesia and Healthguard in Dubai, introducing HealthFirst DiaMedic product for diabetes patients in Hong Kong, and rolling out a suite of senior products in South Korea.

Cigna named to Dow Jones Sustainability Indices

Cigna is named to the Dow Jones Sustainability Indices: World and North America.

Cigna continues works to reduce opioid dependence

Cigna continues its commitment to reducing opioid use by sponsoring community forums such as "Addiction in America" in Washington D.C. and NPR's "Generation Listen" events in Atlanta and Chicago, ending prior authorization for commercial health plan customers, and supporting the Shatterproof and Stamp Out Stigma initiatives.

Cigna's TV Doctors promotes preventive care initiatives

Cigna's "TV Doctors promotes preventative care initiatives, and Cigna and CVS Health launch Cigna Health Works™, a new model for customer-enabled design for affordable, convenient access to pharmacy and health care.

Cigna global markets expand

Cigna's global markets expand with technology and partnerships, including the UK launch of Cigna Virtual Health® app, Cigna TTK's "Get ProActiv India" app as part of the first health insurance in India to create awareness about living a healthy lifestyle, Cigna New Zealand's partnership with Southern Cross to sell life insurance under the Southern Cross brand, Cigna Spain's Superhero Program which sends a superhero pack to hospitalized children to help them and their families; Cigna Thailand’s introduction of a new Enhanced Health Plus Insurance Plan that covers both critical illnesses and lifestyle-induced illnesses, and Cigna Turkey new content platform,

Cigna's new Cigna One Guide

Cigna's new technology solutions include Cigna One Guide, a multi-modal customer experience for proactive engagement to stay healthy, and Cigna SureFit®, a heightened collaboration between local physicians' networks and hospital groups to drive efficiencies and optimize networks for customers.

Cigna works to reduce opioid dependence

Cigna takes a leadership role in opioids reduction dependence.

CareAllies, Inc., launches

Cigna launches CareAllies, Inc. to work with health care professionals to provide help in improving quality, value, and experience of care for patients.

Health Improvement Tour delivers free health screenings

Cigna's HIT (Health Improvement Tour: Go. Know. Take Control.®), delivers free health screenings (blood pressure, cholesterol, blood sugar, and body mass index) and coaching to many individuals who do not have access to health care through traditional means.

Cigna Global Health Benefits introduces CignaLinks® Canada

Cigna Global Health Benefits introduces CignaLinks® Canada, which integrates Cigna global coverage with administrative services and health care professional networks of local health care administrators.

Cigna signs the UN Global Compact

Cigna becomes the first US health insurance company to sign the UN Global Compact, committing to the Compact’s ten principles on human rights, labor, environment, and anti-corruption.

Cigna commits to the US Department of Health & Human Services 50/90 goals

Cigna is the first payer to commit to the US Department of Health & Human Services 50/90 goals (50% of payments in alternative payment models and 90% in value-based arrangements by 2018).

Cigna Health Matters® launches

Cigna Health Matters® launches, which combine health management features of coaches, mobile applications, social media, and games to help customers and their families evaluate their health, find tools to improve their health, track their progress, and earn rewards.

Samsung launches the "Coach by Cigna™" app

Samsung puts Cigna health and wellness information on their mobile devices and launches the "Coach by Cigna™"

Cigna acquires Alegis Care

Cigna acquires Alegis Care, a physician-based home health care company to strengthen Health Spring.

Cigna partners with Social Wealth

Cigna partners with Social Wealth for a new technology initiative to assist customers. Applications include choosing which health and fitness apps are most appropriate for their health and wellness goals.

Cigna enters agreement with Catamaran

Cigna enters into a ten-year pharmacy benefit management services agreement with Catamaran's technology service platforms, prescription drug procurement and inventory management.

Cigna exits a run-off guaranteed minimum death benefit and guaranteed minimum income benefit

Cigna exits a run-off guaranteed minimum death benefit (GMDB/VADBe) and guaranteed minimum income benefit (GMIB) reinsurance business by entering into an agreement with Berkshire Hathaway Life Insurance Company of Nebraska to reinsure 100% of future exposures' net of retrocessional arrangements in place, up to a specified limit.

Health Spring acquisition

Cigna acquires Health Spring to grow in the senior and Medicare segment.

Cigna acquires Great American Supplemental Benefits

Cigna acquires Great American Supplemental Benefits to strengthen individual market and expansion into Medicare supplemental business.

The Year of GO YOU

Cigna adopts a new logo to reflect the GO YOU business philosophy and relocates its corporate headquarters to Bloomfield, Conn.

New overseas operations

Cigna opens operations in Singapore, Turkey (joint venture with Finansbank), India (joint venture with TTK Group) and acquires First Assist (a UK-based travel insurance company).

CIGNA grows International business

CIGNA becomes the international leader in benefits for people living abroad with the acquisition of Vanbreda International.

New health coaching services

CIGNA acquires Kronos Optimal Health and adds a suite of heath coaching services.

CIGNA sells Intracorp

CIGNA sells Intracorp's workers' compensation and disability case management business to GENEX.

First comprehensive health care product in China

CIGNA & CMC Life Insurance Company Limited, a joint venture between CIGNA and China Merchants Group, announces the launch of its first comprehensive health care product in China.

CIGNA is first to offer live 24/7/365 access

CIGNA becomes the first and only health service company to offer live 24/7/365 access to its call center service representatives for medical, dental and pharmacy plan customers and contracted health care professionals.

CIGNA contracts with Merck & Co.

CIGNA contracts with Merck & Co. for the medications Januvia® and Janumet®, marking the first outcomes-based pharmacy contract in the United States.

Great-West Healthcare acquisition

CIGNA acquires Great-West Healthcare, the Healthcare Division of Great-West Life & Annuity, with a network of approximately 4,275 hospitals and over 575,000 physicians and ancillary health care professionals. Great-West's Alta Health and Life Insurance Company, renamed Cigna Health and Life Insurance Company in 2010, continues to focus on health care solutions.

Sagamore Health Network, Inc. acquisition

CIGNA acquires Sagamore Health Network, Inc., which provides access to an extensive preferred provider organization network and offers a broad range of utilization review and case management services.

Delivering health and wellness programs

Health Solutions unit forms to integrate CIGNA Behavioral Health, vielife and CareAllies brands and operations to deliver health and wellness programs.

Advancing practices in health care

The Global Knowledge Exchange Network (GKEN) is created through a $1 million grant from the CIGNA Foundation. GKEN brings leaders from government, health care, business, philanthropy, academia and health insurance companies together to advance better practices in health care.

Star HRG acquisition

CIGNA acquires Star HRG, an operating division of HealthMarkets, Inc., and a leading provider of voluntary, limited benefit, low-cost health plans and other employee benefits coverage for hourly and part-time workers and their families.

CIGNA acquires UK-based vielife Limited

CIGNA expands its consumer engagement and health advocacy capabilities through its acquisition of privately held vielife Limited, a U.K.-based leading provider of integrated online health management and coaching programs.

CIGNA expands Consumer Directed programs

CIGNA expands Consumer Directed programs and receives top awards for "Best Health Plan Initiative for Consumer Directed Health Care" and "Best Technology Introduced by a Health Plan Organization for Employee/Consumer Choice."

Choicelinx Corp acquisition

CIGNA acquires Choicelinx, a benefits technology and services company based in Manchester, N.H.

CareAllies introduction

CIGNA introduces CareAllies for clinical management and health advocacy programs.

CIGNA chosen by Centers for Medicare and Medicaid Services

CIGNA chosen by Centers for Medicare and Medicaid Services to be a Medicare Part D prescription drug provider.

CIGNA Sells Retirement Benefits

CIGNA completes the sale of its retirement benefits business to Prudential Financial.

New health care products

CIGNA new health care product offerings include the CIGNATURE© suite of products and CIGNA Choice Fund®.

CIGNA enters Chinese life insurance market

CIGNA receives approval to enter the Chinese life insurance market, the first established after China becomes a member of the World Trade Organization. Later in the year, Cigna establishes a joint venture to market life insurance in Shenzhen.

CIGNA Vision Care

CIGNA Vision Care is formed to extend the breadth of CIGNA's specialty health care capabilities.

National recognition for work/life programs

CIGNA receives national recognition as a top employer its work/life programs. CIGNA appears on Latina Style's list for the fourth consecutive year and on Working Mother's list for the tenth consecutive year. The National Association of Executive Women recognizes CIGNA for its work/life programs and the percentage of women in executive positions in 2002.

A best place to work in information technology

Computerworld names CIGNA one of the best places to work in information technology for the fourth consecutive year.

Best in show is named "Best of the Web" for retirement and health care plan participants and employers by Business Insurance. CIGNA Health Management (CHM) receives "Best in Show" honors for its Claims Toolbox. The web portal,, receives these honors in 2002.

CIGNA Behavioral Health extends post-9/11 services

To help cope with anxiety and stress caused by the September 11 terrorist attacks, CIGNA Behavioral Health extends counseling assistance to any member of the public. Other CIGNA companies extend hours, suspend or relax requirements and take additional steps to help customers.

TimesSquare Capital Management, Inc. launch

CIGNA launches TimesSquare Capital Management, Inc. as the company's independent, dedicated asset management operation focused on meeting the investment needs of the institutional marketplace.

Cigna refocuses insurance products

CIGNA sells its U.S. accidental death, individual life and group life reinsurance businesses to a subsidiary of Swiss Reinsurance Company in a further focusing of its strategic direction.

CIGNA sells property-casualty business to ACE Limited

CIGNA completes the sale of its property-casualty domestic and international businesses to ACE Limited of Hamilton, Bermuda, in July. This enables CIGNA to focus its resources on its global health, life and pension businesses.

CIGNA sells life insurance and annuities business

In January CIGNA completes the sale of its individual life insurance and annuities businesses to Lincoln National Corporation.

CIGNA stock breaks $200 per share early in the year

In February, the value of CIGNA common stock exceeds $200 per share for the first time, and on May 4, CIGNA's common stock splits three-for-one.

SmartSteps launch

CIGNA Health Management (CHM) launches SmartSteps, its industry-leading disease management program for chronic conditions.

Healthsource acquisition

CIGNA acquires Healthsource, a New Hampshire-based health care company. Healthsource's products and markets complement Cigna’s and serve areas of the United States where health maintenance organizations (HMOs) are under-represented.

CIGNA expands dental offerings

CIGNA launches a dental preferred provider organization (PPO) to complement its industry leading indemnity and prepaid dental offerings.

CIGNA Financial Services is born

CIGNA Financial Services, member NASD/SIPC, opens in July. The discount brokerage, based in Hartford, Connecticut, offers a broad range of investment choices, including IRAs, mutual funds, stocks and fixed income securities.

CIGNA stock breaks $100 per share mark

The value of CIGNA's common stock exceeds $100 per share for the first time.

CIGNA opens Beijing office

CIGNA International opens an office in Beijing, China, forty-three years after exiting the mainland market.

CIGNA launches behavioral disability benefits management

MCC Behavioral Health begins providing behavioral health disability benefits management programs.

CIGNA sponsors the March of Dimes

CIGNA joins the March of Dimes fight for healthy babies as a national sponsor of the annual walk-a-thon. In the first five years of sponsorship, 22,431 employees walk at over 80 sites, helping to raise $7.6 million.

CIGNA's new corporate logo

CIGNA adopts the new "Tree of Life" corporate symbol.

Tel-Drug purchase

CIGNA purchases Tel-Drug, a mail-order pharmaceutical company to merge with RxPRIME, a CIGNA-managed pharmacy benefit program formed in 1992.

CIGNA celebrates 200 years

The CIGNA Companies celebrate their bicentennial.

Business Week recognizes CIGNA education program

Business Week recognizes CIGNA's employee-staffed tutoring program for elementary school students as one of the U.S.'s premier corporate-sponsored education programs. The Conference Board gives the project its "Best in Class" award, recognizing the initiative as the best corporate education improvement program in the country.

EQUICOR acquisition

CIGNA acquires EQUICOR, the nation's sixth-largest provider of employee benefits. EQUICOR's network of health plans complements CIGNA's.

CIGNA moves to Center City, Philadelphia

CIGNA moves its corporate headquarters into One Liberty Place, part of a new development in Philadelphia's Center City district. In 1991, most of CIGNA's Philadelphia-based operations will be consolidated in Two Liberty Place.

Two Liberty Place
CIGNA International Financial Services is born

CIGNA International Financial Services is formed to provide life and health insurance outside the United States.

MCC Companies acquisition

CIGNA acquires the MCC Companies, a national leader in managed mental health care and substance abuse programs, founded in 1974. These companies are rebranded as CIGNA Behavioral Health, Inc. in 1999.

CIGNA costs Allied-Signal Inovation to reduce health insurance

CIGNA's Employee Benefits Division sells an innovative, flexible managed health and dental care program to Allied-Signal, covering 37,000 salaried and non-union employees. The plan is so successful that within three years, enrollment climbs to 110,000 employees and dependents.

AFIA acquisition

CIGNA acquires American Foreign Insurance Association (AFIA), founded in 1918, an international insurance underwriting association that reaches customers in more than 100 countries.

Reinsuring organ transplants

CIGNA Reinsurance pioneers reinsurance for organ transplants, allowing smaller insurers and health maintenance organizations (HMOs) to cover these rare and expensive operations.

CIGNA first to offer prepaid dental

CIGNA acquires Dental Health, Inc., becoming the first national carrier to enter the prepaid dental health market.

Philadelphia chosen as headquarters

CIGNA selects Philadelphia, PA for its headquarters.

CIGNA is born

CIGNA is chosen as the name for the new concern, an anagram of INA Corporation (INA) and Connecticut General Corporation’s (CG’s) initials. Final regulatory approval of CIGNA’s formation occurs on March 31st. The Insurance Company of North America and Connecticut General Life Insurance Company become CIGNA’s chief operating companies.

CG becomes a general business corporation

Connecticut General Insurance Corporation becomes a general business corporation and is renamed Connecticut General Corporation.

INA and CG merge

CG and INA announce the intent to combine Connecticut General Corporation and INA Corporation. It would be the largest merger of two financial services companies to date.

INA purchases the nation's oldest HMO

INA purchases the nation's oldest HMO, the Ross-Loos Medical Group, founded in 1923 and headquartered in Los Angeles, California.

Creating an HMO for Dallas

INA enters the prepaid health plan business by acquiring HMO International of Los Angeles. A year later, INA expands its activities in this area by acquiring ABC-HMO of Phoenix, Arizona, and organizing an HMO to serve Dallas, Texas.

Managing health care costs

Connecticut General Insurance Corporation sets up a cost-containment organization in the Medical Program Department to help employers manage the cost of benefit programs.

Streamlining operations

INA International Corporation unifies the management of INA's expanding international insurance, reinsurance and insurance services operations.

On-site daycare first for Hartford employer

CG becomes the first large Hartford, Connecticut-area employer to provide its employees with on-site child care facilities. In 1982, a new custom-built child care center opens.

Employee assistance programs

The Metropolitan Clinics of Counseling (MCC) mental health clinics are founded in Minneapolis, Minnesota. One year later, MCC begins offering employee assistance programs (EAP) to employers. MCC will be acquired by CIGNA in 1989.

INA forms International Rehabilitation Associates

INA forms International Rehabilitation Associates (IRA) to market professional rehabilitation services, based on the MEND model, to insurance companies and other organizations. IRA is the first medical-cost containment business in the United States. Utilization review, second-opinion surgery, disease management, and other cost-containment initiatives are added as IRA grows, and all services will be marketed under the name CIGNA Health Management (CHM) in 2010.

Serving a planned city, Columbia, MD

CG establishes an HMO to serve Columbia, Maryland.

Expansion to ultiline insurers

Connecticut General Life Insurance Company forms Connecticut General Insurance Corporation, a holding company, to increase the number of insurance and investment products that can be offered.

Insurance Company of North America forms INA Corporation to expand into insurance-related and non-insurance businesses.

MEND initiative grows throughout INA

INA expands Medical and Educational Needs for the Disabled (MEND) throughout the United States. Under the leadership of George Welch, rehabilitation specialists are soon working with claims personnel in each of INA's fifty service offices.

CG receives Medicare assignment for the state of Connecticut

CG is selected by the Social Security Administratior to administer Medicare Part B, voluntary medical insurance program.

INA acquires Pacific Employers Group

INA acquires Pacific Employers Group (PEG, which includes Pacific Employers Insurance Company (PEIC)) to establish a stronger presence on the U.S. West Coast and expand its workers' compensation business.

Partnering with Project Friendship

INA partners with its agents and brokers in Project Friendship to sponsor CARE packages. Widely hailed as a unique blend of humanitarianism and business in a people-to-people program, Project Friendship raises the equivalent of 468 tons of food in its first year.

CG offers dental to employers

CG introduces group dental insurance for any employer with at least 35 employees.

CG participates in a planned community

CG begins investment in the "new city" of Columbia, Maryland, a planned community designed by James Rouse. CIGNA will sell its 80 percent interest in 1985.

Serving investors with equities

After leading the struggle to change laws in Connecticut regulating the investment of insurance premiums, CG organizes its first "separate account" for pension clients wishing to invest funds primarily in equities.

Managing medical costs

Pacific Employers Insurance Company (PEIC), founded in Los Angeles in 1923, initiates Medical and Educational Needs for the Disabled (MEND) program to manage workers' compensation cases using caseworkers to develop and monitor individualized programs of therapy. This is one of the first medical cost-containment initiatives in the U.S., and a forerunner of managed care programs. INA will acquire PEIC in 1965.

CG begins electronic data processing

CG purchases an RCA 501 computer and begins to apply electronic data processing to its insurance operations.

INA begins data processing

INA installs its first electronic data processing system based on an IBM 705 computer.

CG moves to Bloomfield, Conn.

CG moves to its new home office in rural Bloomfield, Connecticut, six miles from Hartford, Connecticut. CG is in the vanguard of the development of office parks.

INA enters life and group insurance market

INA organizes the Life Insurance Company of North America (LINA) to write life and group coverages.

First major medical policy for CG employees

CG introduces medical catastrophe (major medical) insurance, writing the first policy in the United States for its own employees.

First women officers

Charlotte Cowan becomes CG's first woman officer when she is appointed assistant controller. INA's first woman officer will be Ruth Salzmann, promoted in 1960 to associate actuary.

CG successfully markets life insurance

Under the leadership of Stuart Smith, and his "Serve First" philosophy, estate planning becomes CG's uniform method of marketing individual life insurance. Although copied by competitors, CG gains a strong position in the sale of life insurance to wealthy Americans.

INA establishes international services

INA establishes an international department to coordinate underwriting and services in Europe, Asia, Africa, the Near East, and Central and South America.

INA's in-house training

INA establishes in-house training for employees and agents.

INA answers U.S. Army request

At the request of the U.S. Army, an INA company writes accident and health insurance for the thirty men working on the Manhattan Project, without being told the nature of their employment.

Group hospital and surgical benefits

CG takes a leading role in the development of group hospital and surgical benefits, firmly establishing itself as a leading provider of group health insurance.

Ross-Loos breaks new ground

Ross-Loos, the first health maintenance organization (HMO) in the United States, is established in Los Angeles. INA will purchase the Ross-Loos Medical Group in 1980.

CG offers group pensions

CG establishes a group pension department.

Meeting the needs of a new industry

Both INA and CG begin to insure the age of flight. INA joins a syndicate to insure aircraft, and CG writes the first individual accident coverage offered to passengers of regularly scheduled airlines. In later years CG pioneers the writing of group contracts for the employees of many of the nation's fledgling airlines and aircraft manufacturing companies.

CG moves to Hartford

CG moves into its new home office building, modeled on an Italian palazzo, at 55 Elm Street in Hartford, Connecticut, at a corner of Bushnell Park.

CG Home office
INA embraces new development

Image: Arch St. INA Headquaters, 1959

INA moves into its new home office building at 1600 Arch Street in Philadelphia, Pennsylvania across town from the traditional business center and the "gateway" to the Benjamin Franklin Parkway just being developed.

First group pension

CG writes its first group pension contract.

First branch office

CG opens its first branch office in Chicago, IL beginning a trend away from the general agency system.

CG offers new coverage

CG introduces group accident and sickness coverage.

A new reinsurance business

CG sets up a separate reinsurance bureau within the Actuarial Department to manage the company's expanding reinsurance activities.

INA represents AFIA

Representatives from a group of U.S.-based insurance companies meet in New York City to form the American Foreign Insurance Association (AFIA). INA is one of the founding members. Over the next few years, member companies open offices in Japan, Thailand, Indonesia, Singapore, Korea, the Philippines, New Zealand, the Mediterranean area, South America, India, the Near East, and Europe. INA represents the consortium in eight of these markets. INA withdraws in 1921, and a decade later independently pursues international growth.

CG writes group policy for Gulf Oil

CG establishes a separate Group Department and sells its first large case covering 5,400 employees of Gulf Oil.

CG covers the Hartford Courant

CG writes its first group life insurance contract covering 100 employees of The Hartford Courant newspaper.

CG establishes individual accident product

CG organizes the Accident Department and begins to offer individual accident and, later, health insurance.

INA pays in full

Fires from the San Francisco earthquake leave nearly five square miles of the city in ruins. INA and subsidiaries promise to pay losses in full - a total of $4,772,000.

CG founds Bureau of Financial Statistic

CG founds its "bureau of financial statistics," a unit organized to advise the company's managers on the investment of premium dollars. The forerunner of the investment operations of CIGNA Retirement and Investment Services, the unit's employees pioneered the collection and analysis of statistics before recommending the purchase of stocks, bonds, mortgages, and other financial instruments.

The birth of scientific underwriting

Benjamin Rush takes command of INA's marine branch. A year earlier he had submitted a report to the company's Board of Directors analyzing INA's faltering marine business through careful statistical calculations. Once in charge, he quickly establishes his methods, later known as "scientific underwriting," to guide risk assessment. Soon claims begin to decline and profits rise as the quality of INA's marine business improves.

INA in Shanghai

INA appoints the Yang-tsze Insurance Association, Ltd. as its agent in Shanghai and becomes the first American company to write insurance in China.

International growth

INA appoints agents for the United Kingdom, Europe, and South America located respectively in London, Vienna, and Buenos Aires.

Full INA leadership in Chicago Fire

In October, the great Chicago Fire burns for two days, destroying 2,000 acres and leaving 100,000 people in Illinois homeless. INA pays $650,000, one of only 51 insurance companies (out of a total of 202) to pay claims in full.

CG is born

Image: CG 1865 – 1880 logo

The Governor of Connecticut signs a special act of the General Assembly incorporating the Connecticut General Life Insurance Company (CG).

INA in California

INA appoints an agent for California who remits premiums to the Walnut Street home office in gold dust.

First life policy for sea captain

INA issues its first life policy, insuring a sea captain against death during a voyage. The policy includes a clause promising benefits if the captain was captured by Barbary Coast pirates.

Pennsylvania authorizes sale of insurance products

The Pennsylvania legislature approves a bill to incorporate the Insurance Company of North America, authorizing the writing of marine, fire and life policies.

INA is nation's oldest stockholder insurer

After a series of meetings in Philadelphia's Independence Hall, a group of prominent citizens forms the Insurance Company of North America (INA). INA is the first marine insurance company in the United States and remains the nation's oldest stockholder-owned insurer to this day.

The first marine insurance company

INA issues marine policies #1 and #2, insuring the hull and cargo of the ship America on a voyage from Philadelphia to Londonderry, Northern Ireland.