Corporate Governance

Cigna Corporate Governance

We believe that strong corporate governance practices are fundamental in today's complex business world.

Integrity—A Cigna Corporate Value

Building a culture of integrity in today's competitive business environment demands high standards in every area of our global operations. Cigna's commitment to healthy corporate governance practices is reflected in our independent Board, comprehensive governance policies, and open communications.

Financial Controls

Cigna's business practices demand strong financial controls, detailed plans and rigorous reviews. Standard operating procedures at Cigna include regular and appropriate reporting and an internal audit function. The General Auditor meets regularly with the Audit Committee of the Board of Directors. Written complaints regarding accounting, internal accounting controls, or auditing matters may be sent via email to or mailed to:

Cigna Corporation
General Auditor / Corporate Audit Department
Routing: W2SLT
900 Cottage Grove Rd
Bloomfield, CT 06002, USA

All communications are treated confidentially, and persons may submit complaints anonymously.

Open Communication

Shareholders or other interested parties may contact an individual director, one or more of the Committee Chairs, or all of the non-employee directors via email at or by mail:

Cigna Corporation
Director Access Address
Office of the Corporate Secretary
Two Liberty Place, TL11F
1601 Chestnut Street
Philadelphia, PA 19192


Current customers with questions about your plan, coverage, reimbursements, etc. please call the toll-free number on your ID card.

If you have lost your ID card, please call 1 (800) Cigna24 or 1 (800) 244-6224.

Board Governance Documents

Cigna's board conducted a full review of Board Practices in conjunction with the creation of a code of ethics solely applicable to members of the Board of Directors.

Corporate Governance Guidelines

Director Code of Business Conduct and Ethics


Articles of Incorporation

Political Contributions

Read the 2021 report

View past reports: