The web browser you are using will no longer be supported by To continue accessing the site without interruption, please upgrade your browser to the most recent version.
Code of Ethics and Principles of Conduct

Code of Ethics and Principles of Conduct

Our Code of Ethics drives legal compliance and ethical conduct. These principles guide our decisions and actions.

Cigna's Code of Ethics forms the framework for our commitment to legal compliance, integrity, and ethical conduct. It defines 4 basic ethical principles that guide our decisions and our actions:

  • We will comply with applicable laws, rules and regulations
  • We will avoid conflicts of interest
  • We will protect Cigna's assets
  • We will behave ethically

Download the Cigna Code of Ethics

Download the Cigna Code of Ethics effective first quarter 2020

View our Code of Ethics and Principles of Conduct in other languages:


Chinese (Simplified)

Chinese (Traditional)



French Canadian






Ethics Reporting

Cigna is passionate about doing the right things for our customers, shareholders, and communities in which we do business around the world. We hold ourselves to high standards, which begins with core ethical principles that form the foundation of Cigna's commitment to integrity, corporate social responsibility, legal compliance, and ethical conduct.

All reports of violations are treated confidentially, and can be done anonymously, if you wish.

If you need to report an ethics violation or have any questions regarding a possible violation, or conflict of interest, please contact:

Ethics Help Line: 1 (800) 472-8348

Ethics Web Based Reporting

European Union Ethics Web Based Reporting

Please note:

If you are calling from outside of the U.S., dial your local access number for AT&T direct service, then dial 1 (800) 472-8348.

To determine your local access number, visit International Access Codes

If you are a supervisor, Compliance Officer, or member of Cigna's legal department and you receive a report of a possible ethics violation, you must report it to the Ethics Help Line.

If you would like to remain anonymous, please consider providing us with a non-identifiable email address or phone number, so we can contact you to obtain additional information without compromising your anonymity.