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Paul Sanford serves as Executive Vice President, Operations, building on his successful 20-plus-year career with the company. This organization brings together Cigna's customer service operations, health care provider services, and overall operational effectiveness. He is a member of Cigna Corporation's enterprise leadership team.
Sanford previously served in a variety of leadership roles at Cigna, most recently as Senior Vice President of Solutions Delivery and Strategic Operations, responsible for managing Cigna’s provider network, enabling all U.S. businesses, and rapidly delivering new products and capabilities to the market. He has also led several of the company’s largest-scale initiatives, including the integration of Cigna and Express Scripts, the enterprise capital investment process, and Cigna’s accelerated transition to its Agile-based business model. In addition, Sanford served as Chief of Staff to the CEO, alongside the executive leadership team, to drive critical actions in service of Cigna's stakeholders and to enable strategic growth of the company.
Prior to joining Cigna, Sanford served in various payer and provider leadership roles at Prudential Health Care, Aetna Health Plans, and Scripps Health for more than 10 years.
Sanford is an active member in his community, serving as Vice Chair of the Board for Family Life Education in Hartford, Connecticut and as Trustee and Co-Chair of the Board for the Diversity, Equity, and Inclusion Committee at the Renbrook School in West Hartford, Connecticut. He holds a bachelor’s degree from the State University of New York at Stony Brook and an MBA from the University of Connecticut.