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To assist our stakeholders in locating corporate responsibility disclosures of interest, Cigna is utilizing the GRI Standards, which represents current best practices for reporting on internationally recognized set of indicators covering economic, environmental, and social aspects of business performance.
Cigna’s Corporate Responsibility Report applies the 2016 version of the GRI Standards except for GRI 303 and GRI 403, which apply the 2018 version of the GRI Standards, and GRI 306 which applies the 2020 version of the GRI Standards.
For additional information on the GRI, please visit www.globalreporting.org.
GRI STANDARDS CONTENT INDEX
GRI 102: General Disclosures 2016
|
Indicator |
Description |
Location |
|---|---|---|
|
Organizational Profile |
||
|
102-1 |
Name of the organization |
Cigna Corporation (“Cigna”) |
|
102-2 |
Activities, brands, products, and services |
|
|
102-3 |
Location of headquarters |
Bloomfield, Connecticut |
|
102-4 |
Location of operations |
|
|
102-5 |
Ownership and legal form |
Cigna (NYSE: CI) is a publicly-traded corporation. |
|
102-6 |
Markets served |
|
|
102-7 |
Scale of the organization |
|
|
102-8 |
Information on employees and other workers |
Diversity, Equity, and Inclusion |
|
102-9 |
Supply chain |
|
|
102-10 |
Significant changes to the organization and its supply chain |
Not applicable during the reporting period. |
|
102-11 |
Precautionary principle or approach |
|
|
102-12 |
External initiatives |
Cigna is a signatory to the United Nations Global Compact. Cigna is also a signatory to the pledge for CEO Action for Diversity & Inclusion, and supports the Paradigm for Parity and the United Nations’ Women’s Empowerment Principles. |
|
102-13 |
Membership of associations |
|
|
Strategy |
||
|
102-14 |
Statement from the most senior decision-maker about the relevance of sustainability and organization’s strategy |
|
|
102-15 |
Key impacts, risks, and opportunities |
2020 Annual Report (pages 1–8) Current CDP Climate Change Information Request (Question C2) |
|
Ethics, Integrity, and Human Rights |
||
|
102-16 |
Values, principles, standards, and norms of behavior |
Code of Ethics and Principles of Conduct |
|
102-17 |
Mechanisms for advice and concerns about ethics |
Code of Ethics and Principles of Conduct |
|
Governance |
||
|
102-18 |
Governance structure of the organization, including committees of the highest governance body and those responsible for decision-making on economic, environmental, and social impacts. |
Corporate Governance and Risk Management |
|
102-22 |
Composition of the highest governance body and its committees |
|
|
102-23 |
Chair of the highest governance body |
Isaiah Harris, Jr. is the Chairman of Cigna’s Board of Directors. Mr. Harris is an independent member of the Board. |
|
102-24 |
Nominating and selecting the highest governance body |
|
|
102-25 |
Conflicts of interest |
|
|
102-28 |
Evaluating the highest governance body’s performance |
|
|
102-35 |
Remuneration policies |
|
|
102-36 |
Process for determining remuneration |
|
|
Stakeholder Engagement |
||
|
102-40 |
List of stakeholder groups |
|
|
102-41 |
Collective bargaining agreements |
At present, we have eight collective bargaining agreements in the United States. We have less than 1,000 unionized employees, which comprise less than 2 percent of our U.S. domestic workforce. |
|
102-42 |
Identifying and selecting stakeholders |
|
|
102-43 |
Approach to stakeholder engagement |
|
|
102-44 |
Key topics and concerns raised |
|
|
Reporting Practice |
||
|
102-45 |
Entities included in the consolidated financial statements |
|
|
102-46 |
Defining report content and topic boundaries |
|
|
102-47 |
List of material topics |
Please refer to the Management Approach Disclosures in this GRI Content Index, where we have provided disclosures on 20 economic, environmental, and social topics. |
|
102-48 |
Restatements of information |
2017–2020 Performance Tables (Footnote 13) |
|
102-49 |
Changes in reporting |
None during the reporting period. |
|
102-50 |
Reporting period |
Our reporting period is calendar year 2020. |
|
102-51 |
Date of most recent report |
|
|
102-52 |
Reporting cycle |
Annual |
|
102-53 |
Contact point for questions regarding the report |
|
|
102-54 |
Claims of reporting in accordance with the GRI Standards |
|
|
102-55 |
GRI content index |
|
|
102-56 |
External assurance |
We received assurance for our greenhouse gas emissions during the reporting period for Scope 1 and 2 greenhouse gas (GHG) emissions. |
GRI 103: Topics and Boundaries
|
Material Aspects |
Management Approach Disclosures |
Material within the organization |
Material outside the organization |
Relevance outside the organization |
|---|---|---|---|---|
|
Economic |
||||
|
GRI 201: Economic Performance 2016 |
2020 Annual Report (pages 1–5) |
Cigna’s economic performance is relevant to our investors, employees, clients, customers, suppliers, and communities. |
||
|
GRI 203: Indirect Economic Impacts 2016 |
2020 Annual Report (pages 6–7) |
Cigna’s activities and investments to support health care systems and communities are relevant to our investors, employees, clients, customers, and communities. |
||
|
GRI 205: Anti-Corruption 2016 |
Ethics, Integrity, and Human Rights |
Anti-corruption is relevant to our investors, employees, clients, customers, suppliers, and communities. |
||
|
Environmental |
||||
|
GRI 302: Energy 2016 |
Energy consumption associated with operations is relevant to all stakeholders including our employees, communities, clients, customers, and investors. |
|||
|
GRI 303: Water and Effluents 2018 |
Sustainability Performance Plan |
Water and associated potential risks or challenges are relevant to all stakeholders including our communities, clients, customers, employees, and investors. |
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|
GRI 305: Emissions 2016 |
Greenhouse gas emissions and associated potential risks or challenges are relevant to all stakeholders including our communities, clients, employees, customers, suppliers, employees, and investors. |
|||
|
GRI 306: Effluents and Waste 2016 |
Efficient use of resources and management of waste is relevant to our investors, clients, customers, employees, and communities. |
|||
|
GRI 307: Environmental Compliance 2016 |
Compliance with environmental regulations is relevant to our investors, clients, suppliers, and employees and to the communities where we operate. |
|||
|
GRI 308: Supplier Environmental Assessment 2016 |
Our assessment of suppliers’ environmental practices is relevant to our clients, investors, suppliers, employees, and communities. |
|||
|
Social |
||||
|
GRI 401: Employment 2016 |
Cigna’s employment practices are relevant to our investors, clients, customers, and employees and to the communities where we are employers. |
|||
|
GRI 403: Occupational Health and Safety 2018 |
Occupational health and safety is relevant to our investors, clients, customers, employees, and communities. |
|||
|
GRI 404: Training and Education 2016 |
Training and education is relevant to our investors, clients, customers, employees, and communities. |
|||
|
GRI 405: Diversity and Equal Opportunity 2016 |
Diversity and equal opportunity is relevant to our investors, clients, customers, employees, and communities. |
|||
|
GRI 412: Human Rights Assessment 2016 |
Our assessment of any human rights issues with our operations is relevant to our investors, customers, clients, employees, and communities. |
|||
|
GRI 413: Local Communities 2016 |
Local community impacts are relevant to investors, customers, clients, and employees, particularly in the communities where we operate. |
|||
|
GRI 414: Supplier Social Assessment 2016 |
Our assessment of suppliers’ social practices, particularly pertaining to labor and human rights topics, is relevant to our clients, investors, customers, employees, suppliers, and communities. |
|||
|
GRI 415: Public Policy 2016 |
Public policy activities are relevant to all stakeholders including our customers, clients, employees, and investors. |
|||
|
GRI 416: Customer Health and Safety 2016 |
Customer health and safety is relevant to our customers, clients, employees, and investors and to the communities where we operate. |
|||
|
GRI 418: Customer Privacy 2016 |
The protection of customer privacy and information is relevant to our customers, clients, and investors. |
|||
GRI 200-400: Topic-Specific Disclosures
|
Material Aspects |
GRI Indicators |
Location |
|
|---|---|---|---|
|
Economic |
|||
|
GRI 201: Economic Performance 2016 |
201-1 |
Direct economic value generated and distributed |
|
|
201-2 |
Financial implications and other risks and opportunities for the organization’s activities due to climate change |
Current CDP Climate Change Information Request (Question C2) |
|
|
GRI 203: Indirect Economic Impacts 2016 |
203-1 |
Infrastructure investments and services supported |
Substance Use Disorders and Mental Health |
|
GRI 205: Anti-Corruption 2016 |
205-2 |
Communication and training about anti-corruption policies and procedures |
|
|
Environmental |
|||
|
GRI 302: Energy 2016 |
302-1 |
Energy consumption within the organization |
|
|
302-3 |
Energy intensity |
||
|
GRI 303: Water and Effluents 2018 |
303-3 |
Water withdrawals |
|
|
GRI 305: Emissions 2016 |
305-1 |
Direct greenhouse gas (GHG) emissions (Scope 1) ✓ Assured by third-party verifier |
|
|
305-2 |
Energy indirect greenhouse gas (GHG) emissions (Scope 2) ✓ Assured by third-party verifier |
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|
305-3 |
Energy indirect greenhouse gas (GHG) emissions (Scope 3) |
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|
305-4 |
Greenhouse gas (GHG) emissions intensity |
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|
305-7 |
NOX, SOX, and other significant air emissions |
These emissions are not material to our operations. |
|
|
GRI 306: Waste 2020 |
306-4 |
Waste diverted from disposal |
Energy, Emissions, Water, and Waste This indicator is partially reported. Please note that hazardous waste is not a material stream at Cigna facilities. |
|
GRI 307: Environmental Compliance 2016 |
307-1 |
Non-compliance with environmental laws and regulations |
None during the reporting period. |
|
GRI 308: Supplier Environmental Assessment 2016 |
308-1 |
New suppliers that were screened using environmental criteria |
|
|
Social |
|||
|
GRI 401: Employment 2016 |
401-1 |
New employee hires and employee turnover |
|
|
401-3 |
Parental leave |
||
|
GRI 403: Occupational Health and Safety 2018 |
403-9 |
Work-related injuries |
Our employees primarily work in office settings. Work-related fatalities were not applicable during the reporting period. |
|
GRI 404: Training and Education 2016 |
404-1 |
Average hours of training per year per employee |
|
|
404-2 |
Programs for upgrading employee skills and transition assistance programs |
||
|
404-3 |
Percentage of employees receiving regular performance and career development reviews |
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|
GRI 405: Diversity and Equal Opportunity 2016 |
405-1 |
Diversity of governance bodies and employees |
|
|
GRI 412: Human Rights Assessment 2016 |
412-2 |
Employee training on human rights policies or procedures |
|
|
GRI 413: Local Communities 2016 |
413-1 |
Operations with implemented local community engagement, impact assessments, and development programs |
Every Cigna global location has local community engagement programs and/or activities in place. |
|
GRI 414: Supplier Social Assessment 2016 |
414-1 |
New suppliers that were screened using social criteria |
|
|
GRI 415: Public Policy 2016 |
415-1 |
Political contributions |
|
|
GRI 416: Customer Health and Safety 2016 |
416-1 |
Assessment of the health and safety impacts of product and service categories |
|
|
GRI 418: Customer Privacy |
418-1 |
Substantiated complaints regarding breaches of customer privacy and losses of customer data |
There were no material data breaches in 2020. |
This report covers calendar year 2020, unless otherwise noted, and contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 that are subject to risks and uncertainties. Forward-looking statements are based on Cigna's current expectations and projections about future trends, events and uncertainties. You may identify forward-looking statements by the use of words such as “believe,” “expect,” “plan,” “intend,” “anticipate,” “estimate,” “predict,” “potential,” “may,” “should,” “will” or other words or expressions of similar meaning, although not all forward-looking statements contain such terms. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance or results, and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual results may differ from those set forth in the forward-looking statements due to a variety of factors, including those contained in Cigna's Annual Report on Form 10-K for the year ended December 31, 2020, and Cigna's other filings with the U.S. Securities and Exchange Commission. Cigna undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by law. The characterization of items identified throughout this report as “material” should not be construed as a statement by Cigna that the item is material for purposes of U.S. securities laws.