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Case Study: Offering Customized Colorectal Cancer Solutions for Clients

Case Study: Offering Customized Colorectal Cancer Solutions for Clients

Cigna is dedicated to working closely with clients to provide quality preventive health services to improve health outcomes. In 2018, we offered clients new outreach initiatives to help increase the awareness of young adults to the rising incidence of colorectal cancer in this population. Over 50,000 customers received preventive care information. Subsequent follow-up revealed that there were undiagnosed colorectal cancers among the targeted population. As a result of the outreach, 14 customers were screened and diagnosed with colon cancer. In 2019, we will use best practices and apply our learnings to other client groups.

Cigna has also signed the “80% by 2018” pledge, sponsored by the National Colorectal Cancer Roundtable. The goal commits to the goal of 80% of adults aged 50 and older being regularly screened for colorectal cancer by 2018. In 2018, Cigna achieved the 80% goal in the Maine market, making it one of the few commercial health plans to attain this accomplishment. Cigna has been recognized by the National Colorectal Cancer Roundtable, as a best practice, for its quality national colorectal cancer screening program. The national program, first established in 2007, has shown year over year statistically significant improvement in screening rates. In 2019, we will continue our commitment across other communities nationally.


Disclaimer: The report covers calendar year 2018 and unless otherwise noted, excludes the combination with Express Scripts, which closed on December 20, 2018.