Cigna 2016–2019 Performance Tables
Annual increases in 2019 performance indicators reflect Cigna’s combination with Express Scripts and its affiliates.
Economic:
| Key Performance Indicators | 2019 | 2018 | 2017 | 2016 |
|---|---|---|---|---|
| Global revenue (in billions)1 | $153.6 | $48.7 | $41.6 | $39.7 |
| Financial impact from Cigna Giving (in millions)2 | $40.0 | $24.4 | $21.2 | $13.5 |
| Employee volunteer hours | 92,732 | 80,529 | 57,751 | 53,496 |
Social:
| Key Performance Indicators3 | 20194 | 2018 | 2017 | 2016 |
|---|---|---|---|---|
| Total number of employees5 | 71,745 | 45,288 | 43,367 | 41,011 |
| By Region: | ||||
| % United States | 90.0% | 85.6% | 85.8% | 87.4% |
| % Global | 10.0% | 14.4% | 14.2% | 12.6% |
| By Employee Type: | ||||
| % Full-Time | 98.5% | 98.5% | 98.3% | 98.2% |
| % Part-Time | 1.5% | 1.5% | 1.7% | 1.8% |
| By Gender6: | ||||
| % Women | 70.1% | 71.4% | 71.5% | 71.7% |
| % Men | 29.9% | 28.6% | 28.5% | 28.3% |
| By Age: | ||||
| % Under 30 | 12.9% | 13.5% | 14.0% | 14.4% |
| % Age 30-50 | 55.8% | 56.8% | 57.0% | 56.9% |
| % Age 50 or older | 31.3% | 29.7% | 29.0% | 28.8% |
| Average hours for training per employee7 | 54 | 59 | 54 | 30 |
| Safety incident rate8 | 0.46 | 0.40 | 0.34 | 0.44 |
Environmental9:
| Key Performance Indicators | 2019 | 2018 | 2017 | 2016 |
|---|---|---|---|---|
| Greenhouse gas emissions (metric tons of CO2e) | 136,321 | 69,953 | 64,948 | 76,414 |
| Scope 1 emissions | 16,894 | 10,961 | 10,448 | 11,247 |
| Scope 2 emissions | 119,427 | 58,992 | 54,500 | 65,167 |
| Emissions intensity per square foot | 0.012 | 0.011 | 0.011 | 0.013 |
| Scope 3 business travel emissions (metric tons of CO2e)10 | 23,693 | 21,371 | 20,083 | 24,811 |
| Energy consumption (megawatt hours)11 | 362,910 | 207,152 | 184,794 | 220,582 |
| Direct energy consumption12 | 95,842 | 63,130 | 51,845 | 69,213 |
| Indirect energy consumption | 267,068 | 144,022 | 132,949 | 151,369 |
| Energy intensity per square foot | 0.033 | 0.033 | 0.031 | 0.037 |
| Water withdrawals (in kilo-gallons)13 | 449,097 | 92,614 | 99,606 | 80,786 |
| Water intensity per square foot | 0.052 | 0.016 | 0.017 | 0.014 |
1 Additional financial performance data can be found in our 2019 Annual Report.
2 This figure encompasses Cigna Foundation and Civic Affairs contributions inclusive of expenses, corporate contributions from business units, employee giving, and the estimated value of employee volunteer hours. It also includes charitable giving from Cigna’s Korea Foundation, which totaled $8.5 million. Additionally, Cigna giving includes grants to nonprofits as part of the company’s merger undertaking, which is a result of Cigna’s combination with Express Scripts. Lastly, it includes over $3.5 million from the Express Scripts Foundation.
3 The boundary for employee data includes Cigna’s global workforce.
4 2019 data included in the table reflects combined company internal data.
5Please note: (1) This data refers to all Cigna regular full-time and part-time employees. Cigna also utilizes casual, co-op/intern, encore, fixed term contract, joint venture, per diem/on-call, and temporary employees who are not included in the employee count; (2) employees who did not identify a gender and/or age are included in total employee count but not reported in percentage of employees by gender and age group; and (3) the total number of employees has been rounded.
6 We also provide information regarding the diversity of our U.S. employees in the Diversity and Inclusion section of our Corporate Responsibility Report. The figures reported in this Performance Table represent our global workforce.
7 Reported average hours of training for employees are estimates derived from internal data. Reported averages in 2017–2019 also includes specific skills training, career development, business-led learning and higher education training.
8 Safety incident rate is based on the number of U.S. Occupational Safety and Health Administration (OSHA) recordable incidents per 200,000 hours worked. Fluctuations in these incident rates are typical year to year. In 2019, the increase is attributable to the combination with Express Scripts.
9 Environmental performance data includes our U.S. and non-U.S. real estate portfolio, unless otherwise noted. Data coverage of our non-U.S. portfolio is limited to a portion of properties. Please note that the number of Cigna’s properties in our real estate portfolio increased in 2019 due to the integration of the Express Scripts portfolio, resulting in an increase in emissions, energy and water.
10 Business travel emissions include flights, trains, rental cars, and hotel nights as provided by Cigna’s travel vendor.
11 Cigna extrapolates a conservative estimation for properties with unavailable billing information (approximately 14% of total property emissions in U.S. and Canada were extrapolated in 2019).
12 Direct energy consumption sources include those from natural gas and our vehicle and aviation fleet.
13 Source for water withdrawals is exclusively municipal water. Data coverage is limited to a portion of our U.S. real estate portfolio, where actual data is available. Increase in total water consumption can be attributed to the integration of the Express Scripts portfolio, in addition to increased data availability across the entire portfolio. The increase in 2019 water intensity is attributable to adding more water-intensive properties to our data boundary. Please note that 2019 water consumption is based on partial-year data for select Express Scripts properties.