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Corporate Responsibility
2018 Report
Performance Tables

Performance Tables

2018 results for Cigna's economic, social, and environmental key performance indicators.

Cigna 2015-2018 Performance Tables

Economic

Key Performance Indicators2018201720162015
Global revenue1 (in billions) $48.7 $41.6 $39.7 $37.9
Financial impact from Cigna Giving2 (in millions) $24.4 $21.2 $13.5 $12.7
Employee volunteer hours 80,529 57,751 53,496 53,418

Social

Key Performance Indicators320184201720162015
Total number of employees5 45,288 43,367 41,011 39,300
By Region:
% United States 85.6% 85.8% 87.4% 85.4%
% Global 14.4% 14.2% 12.6% 14.6%
By Employee Type:
% Full-Time 98.5% 98.3% 98.2% 97.1%
% Part-Time 1.5% 1.7% 1.8% 2.9%
By Gender6:
% Women 71.4% 71.5% 71.7% 70.3%
% Men 28.6% 28.5% 28.3% 29.7%
By Age:
% Under 30 years of age 13.5% 14.0% 14.4% 15.5%
% Age 30-50 56.8% 57.0% 56.9% 56.9%
% Age 50 or older 29.7% 29.0% 28.8% 27.6%
Total number of new hires 7,044 7,079 5,258 7,473
By Gender:
% Women 69.5% 70.3% 71.8% 65.8%
% Men 30.5% 29.5% 28.1% 34.2%
By Region:
% Under 30 years of age 31.9% 35.5% 35.4% 36.8%
% Age 30-50 54.5% 52.3% 52.1% 52.0%
% Age 50 or older 13.7% 12.2% 12.5% 11.2%
Average hours for training per employee7 59 54 30 26
Safety incident rate8 0.40 0.34 0.44 0.37

Environmental9

Key Performance Indicators2018201720162015
Greenhouse gas emissions (metric tons of CO2e) 69,953 64,948 76,414 84,223
Scope 1 emissions 10,961 10,448 11,247 12,039
Scope 2 emissions 58,992 54,500 65,167 72,184
Emissions intensity per square foot 0.011 0.011 0.013 0.013
Scope 3 business travel emissions10 (metric tons of CO2e) 21,371 20,083 24,811 24,885
Energy consumption (megawatt hours)11 207,152 184,794 220,582 235,140
Direct energy consumption12 63,130 51,845 69,213 72,471
Indirect energy consumption 144,022 132,949 151,369 162,669
Energy intensity per square foot 0.033 0.031 0.037 0.038
Water withdrawals13 (in kilo-gallons) 92,614 99,606 80,786 83,587
Water intensity per square foot 0.016 0.017 0.014 0.013

1 Additional financial performance data can be found in our 2018 Annual Report.
2 Figure is inclusive of Cigna Foundation and Civic Affairs contributions inclusive of expenses, corporate contributions from business units, employee giving and the estimated value of employee volunteer hours. The increase in 2017-2018 giving totals is due in part to the inclusion of contributions from our company’s foundation in Korea.
3 The boundary for employee data includes Cigna’s global workforce.
4 2018 workforce data is as of December 20, 2018, and precedes our combination with Express Scripts Holdings. Post-combination, Cigna now has approximately 74,000 employees.
5 Please note the following: (1) Cigna also utilizes independent contractors, such as informational technology providers, who are not included in the employee count; (2) employees who did not identify a gender and/or age are included in total employee count but reported in percentage of employees by gender and age group; and (3) the total number of employees has been rounded.
6 We also provide gender-based reporting for United States employees in the Diversity & Inclusion section of our Corporate Responsibility Report. The figures reported in this Performance Table represent our global workforce.
7 Reported average hours of training for employees are estimates derived from data for each career band for Cigna based on our Cigna University course training. Reported averages in 2017-2018 has increased to include specific skills training, career development, business-led learning and higher education training.
8 Safety incident rate is based on the number of U.S. Occupational Safety and Health Administration (OSHA) recordable incidents per 200,000 hours worked. Fluctuations in these incident rates are typical year to year.
9 Environmental performance data excludes our non-U.S. real estate portfolio. Based on square footage and activity, these emissions are estimated to comprise less than 10% of our total Scope 1 and 2 emissions.
10 Business travel emissions include flights, trains, rental cars and hotel nights as provided by Cigna’s travel vendor.
11 The number of Cigna’s properties increased from 2017 to 2018 (7% increase in square footage), resulting in an increase in energy usage. These newly added properties are being integrated under Cigna’s environmental initiatives, and are expected to reduce their energy consumption in upcoming years. Additionally, Cigna extrapolates a conservative estimation for properties with unavailable billing information, and a greater number of properties were extrapolated in 2018 (13.2% of total emissions vs. 6.2% of total emissions in 2017).
12 Direct energy consumption sources include those from natural gas and our vehicle and aviation fleet.
13 Source for water withdrawals is exclusively municipal water. Data has been extrapolated for some properties, and data coverage is limited to a portion of our United States real estate portfolio.

Disclaimer: The report covers calendar year 2018 and unless otherwise noted, excludes the combination with Express Scripts, which closed on December 20, 2018.