BLOOMFIELD, Conn., June 29, 2012 - Global health service company Cigna (NYSE:CI) is offering a broad range of assistance to people impacted by the Colorado wildfires.
Effective immediately, Cigna is temporarily lifting certain prescription refill restrictions in 10 Colorado counties in order to aid its customers. People insured by Cigna in the following counties may refill their prescriptions ahead of their usual "refill too soon" restrictions: Archuleta, Boulder, El Paso, Elbert, La Plata, Lake, Larimer, Montezuma, Teller and Washington. These temporary measures are in place until July 26, 2012; Cigna will potentially extend these measures should the situation warrant.
Further, Cigna has expanded its telephone help line to provide personal assistance and support for all Colorado residents affected by the wildfires. Phone lines are staffed with trained counselors who are available to speak with people about how to cope with loss, anxiety, stress or other issues resulting from the wildfires. Counselors can be reached at 866-912-1687. Cigna also has an online resource center with additional information about disaster resources at http://apps.cignabehavioral.com/web/basicsite/consumer/consumer.jsp.
In addition, the Cigna Foundation is donating $10,000 to the American Red Cross Disaster Relief Fund designated to support people affected by the Colorado wildfires. The Cigna Foundation will also match employee contributions on a 1:1 basis.
"It is important for all of us to assist those impacted in every way we can," said Kim Bimestefer, Cigna president and general manager, Mountain States. "Cigna and our local employees are making personal contributions, raising additional funds, providing support services and are quite simply compelled emotionally to help our neighbors and our communities through this tragedy."
Customers with questions or concerns are encouraged to call the customer service phone number on their Cigna ID card or Cigna's nationwide customer service telephone number at 1.800.Cigna24 (1.800.244.6224). Customer service representatives are available 24 hours a day, 7 days a week for assistance.
Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy and vision care benefits, and other related products including group disability, life, and accident coverage. Cigna has sales capability in 30 countries and jurisdictions, with approximately 70 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com.