Newsroom | 28 October 2013

Cigna HealthCare of Arizona Medicare Advantage HMO Plan Rated Among the Highest in Arizona for Third Consecutive Year by CMS

Whitney Anderson
Phoenix - Oct. 28, 2013 - Cigna HealthCare of Arizona is proud to announce its Medicare Advantage Plan achieved a 4.5-star out of 5-star rating for the third consecutive year by the Centers for Medicare & Medicaid Services (CMS) whose scores are based on more than 50 performance measures in several areas such as preventive care, chronic disease management and customer service.
"No other health plan in Arizona rates higher than Cigna," said Robert Matura, vice president of Cigna Medicare Sales. "We earned our rating based on performance in areas such as detecting and preventing illnesses, patient ratings, patient safety, disease management and customer service. We continually work hard to provide quality medical services to our patients, and once again our score reflects our strong commitment to seniors in Arizona."
The CMS five-star rating system measures clinical quality and performance benchmarks for Medicare Advantage plans based on more than 50 performance measures that are collected through three surveys: HEDIS (Healthcare Effectiveness Data and Information Set), CAHPS (Consumer Assessment of Healthcare Providers and Systems) and HOS (Health Outcomes Survey).
One area Cigna received high scores in was for its Medication Therapy Management (MTM) program. This program is offered to Medicare Advantage customers who meet certain qualifications set by Medicare which include: taking multiple medications, having multiple chronic conditions or having high annual drug costs. The program helps customers take full advantage of their drug benefit and encourages customers to meet with a Cigna Medical Group pharmacist to ensure that they are taking their medication correctly. Cigna Medical Group is accessible to Medicare customers exclusively through a Cigna Medicare Advantage plan.
"We are very proud of our 4.5-star rating from CMS because it's a true reflection of the excellent care we provide our patients," said Edward Kim, president of Cigna in Arizona. "The Medication Therapy Management program is just one example of the many innovative ways our Medicare Advantage plan and Cigna Medical Group work hand-in-hand to provide a personalized medical approach to keep our customers healthy."
Cigna is now enrolling customers for 2014 during the Medicare annual enrollment period which ends Dec. 7, 2013. Some highlights of its Medicare Advantage plans include:
  • An expanded network of over 320 primary care physicians throughout Maricopa County
  • $0 premium plan
  • $0 copay primary care physician visits
  • $25 copay urgent care visits
  • $0 copay for many preventive services
  • A comprehensive formulary covering the most commonly used drugs
  • Golden Vitality health and wellness program that includes a $200 gym reimbursement
Cigna offers several resources to make comparing plan benefits easy so that beneficiaries find the plan that is right for them. Plan details, full service areas and a schedule of complimentary seminars are available at Medicare eligible beneficiaries can also call 855.657.6580 (TTY 711) from 8 a.m. to 8 p.m., seven days a week.
About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions, and has approximately 80 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit
Cigna Medicare Select Plus Rx HMO plans are offered by Cigna HealthCare of Arizona, under a contract with Medicare. Enrollment in Cigna Medicare Select Plus Rx depends on contract renewal.

About Cigna Medical Group
Cigna Medical Group is the group practice division of Cigna HealthCare of Arizona and one of the Valley's largest multi-specialty group practices with 23 health care centers and two convenience care clinics located throughout metropolitan Phoenix. Each health care center is equipped with several medical services under one roof, so additional diagnostic needs such as lab work, imaging-even prescriptions-can be quickly obtained.
Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. You must continue to pay your Medicare Part B premium.
The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Limitations, copays and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or copays may change on January 1 of each year.
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