Newsroom | 30 September 2013

naviHealth and Cigna-HealthSpring Partner to Improve Patient Outcomes and Reduce Costs in Post-Acute Care

Dan Zacchei
Graham Harrison

NASHVILLE, Tenn.,  September 30, 2013 - naviHealth and Cigna-HealthSpring, a Cigna company(NYSE:CI),today announced their collaboration in managing post-acute care services for approximately 100,000 Cigna-HealthSpring members in the Mid-Atlantic and Pennsylvania markets. The program will utilize naviHealth's decision support technology and field-based care managers to deliver high-touch care services to Cigna-HealthSpring members receiving Skilled Nursing Facility ("SNF") services.  
With the program, naviHealth's nurses and licensed therapists will engage and assess Cigna-HealthSpring members in the hospital to educate members and their caregivers on their options for post-acute care and rehabilitation. Post-discharge, naviHealth will work with patients and their care teams in skilled nursing facilities to continually update the patient's care plan and monitor progression against their personalized goals.
"Our goal of providing high-quality, coordinated care is strengthened by relationships with companies like naviHealth that can deliver improved outcomes for our members, particularly in challenging areas like post-acute care," said Patrick Foley, President of Cigna-HealthSpring's Mid-Atlantic and Pennsylvania market.  "This new collaboration will help our members more efficiently navigate their options once leaving the hospital, and further our goal of continually improving the care delivery and patient experience across our markets."
naviHealth aligns stakeholders through a unique field-based services model and data driven approach leveraging the largest post-acute patient outcomes database of its kind. The Company's offering is strengthened by over a decade of experience developing best practices for post-acute care management.      
Expected benefits of the partnership for Cigna-HealthSpring and its members include:
·        Enhanced member experience and satisfaction as a result of care managers working with acute and post-acute providers and patients to establish the optimal amount of care in the right setting.
·        Improved clinical outcomes through more informed and efficient care delivery, resulting in cost savings for both Cigna-HealthSpring and its members.  
"We are pleased to be working with an industry leader like Cigna-HealthSpring to provide personalized care plans for their members through our high-touch patient management approach. Enabled by our unmatched post-acute decision support and analytics platform, this collaboration will ultimately result in better patient outcomes at a lower cost," said Clay Richards, naviHealth president. "Growth in post-acute spending is rapidly outpacing other areas in healthcare and it is clear that a break from traditional approaches is needed."     

About naviHealth
naviHealth partners with health plans and healthcare providers to efficiently manage post-acute care through proven decision support technologies and patient centric services offerings. The company is the result of over 15 years of dedication, vision, and efforts from recognized leaders and innovative organizations striving to create the most experienced PAC benefit management company in healthcare. naviHealth serves over 1.4 million Medicare Advantage members across the United States and serves as the partner to some of the nation's leading health systems as a convener for CMS' Bundled Payment for Care Improvement ("BPCI") Initiative. 
About Cigna-HealthSpring
Cigna-HealthSpring, a Cigna company (NYSE:CI), is one of the country's leading health plans focused on delivering care to the senior population, predominately through Medicare Advantage and other Medicare and Medicaid products. Cigna-HealthSpring serves over one million customers in locations across the country. Based in Nashville, Tennessee, Cigna-HealthSpring operates health plans in Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Illinois, Maryland, Mississippi, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas and Washington, D.C. Cigna-HealthSpring also offers a national stand-alone prescription drug plan. For more information, visit