Newsroom | 11 June 2014

Cigna Wins Case in Point Platinum Award for Integration of Disability and Pharmacy Programs


Cigna Corporation
Jim Angstadt, 215-761-8748

  • Award showcases the strength of Cigna's focus on an individual's return to health and productivity
  • Integrating pharmacy with disability case management created better support for healthier outcomes

PHILADELPHIA, June 11, 2014 - Cigna's integration of disability management with Cigna's CoachRx pharmacy program earned the highest honor in the category of Workers' Compensation/Disability Management at the Fifth Annual Case in Point Platinum Awards, created by publisher Dorland Health. The awards recognize the most successful and innovative case management programs and people that help improve health care across the care continuum.

"Integrating clinical disciplines into disability programs and finding ways for customers to set health goals are just a couple ways we've proven to make a difference in the lives of the individuals who rely on us," said Mark Marsters, senior vice president of operations for Cigna's disability insurance business. "Cigna's recognition from Case in Point underscores the focus Cigna places on the health and productivity of our customers."

The award-winning integrated disability and pharmacy program helps employees on disability who may have pharmacy related issues that complicate or delay their recovery and return to work. In an effort to improve medication adherence, CoachRx provides personalized support to help customers take their medications safely and regularly, including providing access to a team of licensed pharmacist medication coaches.

Also recognized was the Achilles Cigna Customer Referral Program, which received an honorable mention in the Wellness/Prevention category. The referral program helps Cigna customers who are on long term disability leave get back to their one-of-a-kind lives by providing access to training resources and the ability to participate in mainstream athletic events as a member of Achilles International.

Cigna's Behavioral Health Innovation program also received an honorable mention in the category of Case Management in Managed Care. Cigna Group Insurance Behavioral Health Specialists focus on new ways to provide assistance to long-term disability customers with a behavioral health diagnosis. The result was a quicker claims resolution and faster recovery.

Award entries were judged by a panel of experts from the clinical and business sectors of health care. Also serving as judges were the staff of Case in Point magazine and Case in Point Weekly. Entries were evaluated based on the proven track record and program success.

Dorland Health, an Access Intelligence, LLC Company, is a leading integrated media publisher in the health care business information industry. It publishes Case in Point, the leading publication for professionals involved in case management and care coordination, the Case Management Resource Guide, Case in Point Weekly and various special reports; and it offers industry webinars, award programs and continuing education credits.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions, and has approximately 80 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit