Newsroom | 11 November 2015

Cigna Plans in Tennessee Recognized for Quality Care and Customer Service


Cigna Corporation
Jim Angstadt, 215-761-8748

  • Cigna is a top-ranked Medicare Advantage HMO plan in Tennessee receiving a 4.5-star rating from the Centers for Medicare & Medicaid Services
  • Cigna will offer an enhanced premium plan for Medicare beneficiaries in Chattanooga, Memphis, Nashville and Knoxville in 2016
  • Cigna's HMO/POS plan is the top-rated commercial plan in Tennessee with a 4 out of 5 rating, according to NCQA's Private Health Insurance Plan Ratings 2015-2016

NASHVILLE, Tenn., 11 November, 2015 - Cigna's plans in Tennessee have received top ratings for quality care and customer service. Most recently, Cigna (NYSE: CI) was named a top Medicare Advantage HMO health plan in Tennessee, receiving a 4.5 out of 5 star rating by the Centers for Medicare & Medicaid Services (CMS).

CMS's Five-Star Quality Rating System rates Medicare Advantage plans on a scale of 1 to 5 stars, 5 being the highest, as a way to help consumers judge the quality and customer service of Medicare Advantage plan choices.

"Cigna designs comprehensive benefit plans to meet our customers' individual health care needs and help improve the long term health of our customers," said Greg Allen, president for Cigna in Tennessee. "By working together with health care professionals and customers, we can deliver valuable insights into a customer's health to help tailor solutions that can have the greatest impact."

All Cigna Medicare Advantage plans offer extra benefits not covered under Original Medicare and are designed to help beneficiaries better manage their health and limit out-of-pocket medical expenses. Medicare beneficiaries can enroll in Cigna 2016 plans during the annual election period, which runs from October 15, 2015 to December 7, 2015. To learn about plan details for Tennessee plans, please call toll free 866-593-4468 seven days a week from 8 a.m. to 8 p.m. or visit

Additionally, earlier this fall, Cigna's HMO/POS plan was recognized by the National Committee for Quality Assurance (NCQA) as the top-rated commercial plan in Tennessee with a 4 out of 5 rating, according to NCQA's Private Health Insurance Plan Ratings 2015-2016. The ratings compare the quality and services of more than 1,000 health plans and are based on the measurement of a health plan's performance in three categories: customer satisfaction, prevention and treatment.

"The designations from CMS and NCQA help illustrate the value we can help deliver to our customers at every stage of their lives," said Allen.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions, and has more than 89 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit Cigna-HealthSpring is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. Enrollment in Cigna-HealthSpring depends on contract renewal.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and copayments may change on January 1 of each year. Formulary, provider and pharmacy network may change at any time. You will receive notice when necessary. You must continue to pay your Medicare Part B premium. Other providers are available in our network. CMG may also contract with other Medicare plans. Based on 2016 data from Medicare evaluates plans based on a 5-star rating system. Star ratings are calculated each year and may change from one year to the next.