Newsroom | 03 May 2016

Cigna, Rush Health Form New Collaborative Relationship


Phil Mann, 860-461-8605

  • Greater resources and aligned incentives will help drive improved health and affordability

CHICAGO, 03 May, 2016 - Cigna (NYSE: CI) has entered into a new collaborative care relationship with Chicago’s Rush Health – designed to help improve access to health care, enhance care coordination and lower costs for individuals covered by a Cigna health plan who receive care from an array of health care professionals affiliated with Rush Health.

The program is part of Cigna Collaborative Care, a value-based model that uses incentives to engage health care professionals and drive improved health, affordability and customer experience.

The collaborative arrangement between Cigna and Rush Health, a network of Chicago-area physicians and hospitals, aims to close gaps in care, such as missed health screenings or prescription refills; reinforce the appropriate use of primary care doctors to increase the number of preventive health visits; and improve follow-up care for people transitioning from hospital to home.

As part of this program, registered nurse care coordinators employed by Rush Health will help individuals with chronic conditions or other health challenges navigate the health care system. Cigna will compensate Rush Health for these medical and care coordination services. In addition, Rush Health may also be rewarded by Cigna through a “pay for value” structure if it meets specified targets for improving quality and lowering medical costs.

“Cigna has seen first-hand the value our collaborative care arrangements can bring to individuals as well as to physician practices,” said Peter W. McCauley Sr., MD, regional medical executive for Cigna’s Northeast region, which includes the Midwest. “Cigna currently has 150 collaborative care relationships in 29 states, and we’re delighted that Rush Health is now one of our collaborative care arrangement partners.”

“This collaboration is consistent with our mission to improve overall patient experience and further enhance the quality of health care provided to our patients,” said Brent Estes, president and chief executive officer of Rush Health. “We are excited to participate in the Cigna Collaborative Care program.”

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Life Insurance Company of North America, Cigna Life Insurance Company of New York, and their affiliates. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions, and has more than 90 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit

About Rush Health

Rush Health is a collaborative, member-based network of Chicago-area physicians and hospitals, working together to improve health through high quality, efficient health services covering the spectrum of patient care from wellness, prevention and health promotion to disease management and complex care management. Members include more than 1,300 member physicians, and four hospitals in the greater Chicago area: Rush University Medical Center in Chicago; Rush-Copley Medical Center in Aurora, Rush Oak Park Hospital in Oak Park and Riverside Medical Center in Kankakee.