Newsroom | 11 June 2018

Cigna Earns Top Honors from National Alliance for its Health Plan in Maryland

BALTIMORE, MD., JUNE 11, 2018 – Cigna (NYSE:CI) Maryland PPO was named the top performing health plan according to the 2017 eValue8TM results released by the non-profit National Alliance of Healthcare Purchaser Coalitions (National Alliance) for 2017-2018. The survey is an annual health care purchasing and quality improvement assessment that measures and evaluates health plan performance.

Cigna Maryland achieved the National Benchmark Plan distinction, scoring the highest overall in critical areas of health plan performance eValue8 assesses how well plans do the following:

  • Manage critical processes that control costs, reduce and eliminate waste;
  • Ensure patient safety, close gaps in care and improve health and health care;
  • Educate, engage and incent consumers to promote health and manage disease;
  • Measure and pay providers; and,
  • Other key areas such as: prevention, health promotion, adoption of health information technology, disease management, pharmaceutical management and behavioral health.

"Surveys such as eValue8 are valuable in helping us better understand where our plans are performing well and where we have opportunities for improving care for our Maryland customers," said Julia Huggins, Cigna's vice president of U.S Markets. "Better health outcomes occur when we create programs that benefit our customers overall physical and emotional well-being and by helping people get the right care at the right time in the right setting." John Miller, Executive Director of the MidAtlantic Business Group on Health, which sponsors eValue8 in Maryland, commented, "eValue8 is the most rigorous and comprehensive assessment of how well health plans improve their members’ health, improve the quality of care they receive, and wring waste out of the system. The competition between plans is strong, and Cigna deserves to be recognized for this achievement."

eValue8 was created by business coalitions and employers to define, measure and evaluate health plan performance to drive health care quality, administrative excellence and consumer satisfaction at cost-effective prices. As part of the process, plans and purchasers receive objective scores enabling comparison of plans against regional and national benchmarks and a roadmap for improvement. During face-to-face discussion of findings and roadmaps, plans learn how to align their strategies with purchaser expectations, to maximize the value of a purchaser’s health care investment and ultimately, improve health and quality of care.

Cigna participated in eValue8 for its PPO-type plans in eight markets: California, Colorado, Maryland, New York, Pennsylvania, Tennessee, Virginia and Washington and was the best performing PPO among respondents in those markets. Additionally, Cigna Behavioral Health was identified as one of only four finalists for the 2017-2018 eValue8 innovation award for Cigna’s Community Support Program.

About the MidAtlantic Business Group on Health
MABGH is a coalition of healthcare purchasers covering the Baltimore/Washington area. Dedicated to helping purchasers improve quality while controlling the cost of healthcare for their covered populations and the community as a whole, MABGH provides tools, education, and advocacy that promote standardized quality measures like eValue8.

About National Alliance
The National Alliance of Healthcare Purchaser Coalitions is a nonprofit network of business coalitions, representing more than 12,000 purchasers and 45 million Americans. The National Alliance is dedicated to driving innovation, health, and value along with its coalition members through the collective action of public and private purchasers. The organization seeks to accelerate the nation’s progress toward safe, efficient, high-quality healthcare and the improved health status of the American population. To learn more, visit nationalalliancehealth.org or connect with us on Twitter or LinkedIn.

About Cigna
Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in over 30 countries and jurisdictions, and has more than 95 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com. For more information about Cigna's proposed acquisition of Express Scripts, please visit www.advancinghealthcare.com.