Newsroom | 13 April 2021

Cigna Launches COVID Vaccine Transportation For Its Medicare Advantage Customers

Program can benefit more than 500,000 customers in 23 states

    NASHVILLE, Tenn. – April 13, 2021 –In an effort to help older Americans get access to the COVID-19 vaccine, Cigna is providing transportation to and from vaccine sites at no extra cost to customers in the majority of its Cigna Medicare Advantage plans1 across the country.

    “We are at a critical juncture in our fight to control the global pandemic, and we all can do our part to help people get vaccinated,” said Cigna Medicare Advantage Chief Medical Officer Gina Conflitti. “We know that transportation challenges can be a barrier to care for older adults, which is why Cigna is offering trips to get vaccinated for our Medicare Advantage customers at no extra cost. We believe anyone who wants to get the COVID-19 vaccine should have that opportunity to get it, which benefits not only them and their loved ones, but also the community at large.”

    Over 500,000 customers in 23 states are eligible for four one-way trips, up to 60 miles each way, to get their vaccine. The program allows for four trips since some vaccines require two doses. Transportation for one adult companion is also included to accommodate caregivers.

    Cigna is working with its Medicare Advantage transportation vendor, Access2Care, which coordinates transportation for customers. Participating transportation companies will vary by location. Cigna MA customers completed more than 400,000 trips through the program in 2020, primarily to doctors and pharmacies.

    Customers who qualify for the vaccine in their state can arrange for the round trip during an initial call. For safety and security reasons, the service will not be available to drive-through clinics. Riders and drivers must follow local COVID-19 safety guidelines.

    Cigna customers can go to Cigna.com/COVIDMA to find the telephone number they need to schedule a ride in their area.

    About Cigna
    Cigna Corporation is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Cigna delivers choice, predictability, affordability and access to quality care through integrated capabilities and connected, personalized solutions that advance whole person health. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Evernorth companies or their affiliates and Express Scripts companies or their affiliates. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits and other related products.

    Cigna maintains sales capability in over 30 countries and jurisdictions, and has more than 175 million customer relationships around the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com

    All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Arizona, Inc., Cigna HealthCare of St. Louis, Inc., HealthSpring Life & Health Insurance Company, Inc., HealthSpring of Florida, Inc., Bravo Health Mid-Atlantic, Inc., and Bravo Health Pennsylvania, Inc. The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Other providers are available in our network. Provider may contract with other Medicare Advantage plans.  Cigna complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cigna cumple con las layes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.  English: ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-800-668-3813 (TTY 711). Spanish: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-668-3813 (TTY 711). Chinese: 注意:如果您使用繁體/中文,您可以免費獲得語言援助服務 請致電1-800-668-3813 (TTY 711). Cigna is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. Enrollment in Cigna depends on contract renewal. © 2021 Cigna

    Media Contacts
    Courtney Nogas
    1 (860) 902-5531
    courtney.nogas@cigna.com

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    1 This program is not available for Leon Medical Centers Health Plan customers in South Florida.