How do we coordinate care?
It’s a follow-up from a nurse when your prescription’s overdue. A knock on your recovery room door after surgery. A number to call when diabetes weighs you down. Coordinated care is a team of health professionals working together with your health plan to make care more affordable and improve your whole health. Because caring for your body means caring for your emotional, social and financial health, too.
95% patient satisfaction
The most rewarding recognition we've earned? Yours.
Not only are 95% of patients satisfied with their care,* but we have been recognized by the National Committee for Quality Assurance** for excellence in Diabetes Care Management. Plus, our Phoenix Central Multi-Specialty Center was named the 2018 Outstanding Healthcare Facility by the Healthcare Leadership Awards.***
Meet your care team
Every so often, we'll feature a different member of your care team, so you can learn how they work together as one team to give you the care you need.
Dr. Manisha Nerkar, MD
“I take care of patients with all types of ailments – acute and chronic. I believe that every patient expects to be treated not only for the illness that he or she comes in with, but also some unspoken needs.”
Together, we’ll get to know your whole health – and where you’d like to take it. Then, we’ll coordinate with your health plan to build a personalized care plan designed to help you get there.Get started
* June 2017. Art of Medicine/Customer Satisfaction Surveys. 95% represents average based on a nine-point scale.
**Cigna Medical Group is recognized by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical HomeTM. The standards for this recognition emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement. NCQA is a private, nonprofit organization dedicated to improving health care quality.www.NCQA.org
***Ranking Arizona. AZ Big Media, 2018.