Patient-Centered Medical Home
Cigna Medical Group has received recognition from the National Committee for Quality Assurance (NCQA)
Patient Centered Medical HomeTM Program.
A Medical Home isn't a place. It's a whole team of people, led by your Cigna Medical Group doctor, who gets to know you and works together with you to give you personalized care. A special member of the health care team, known as a "Care Coordinator" - a Registered Nurse or Licensed Practical Nurse - educates patients who have been identified as needing preventive or chronic care. He or she also helps patients access the right care when they become ill or have additional health needs. With the help of other team members, a Care Coordinator's primary goal is to prevent problems so people stay healthy. They do this by:
- Providing education and resources to help control chronic conditions
- Offering routine testing reminders
- Helping to resolve medication problems
- Helping navigate the health care system by coordinating care between patients, their doctors and Cigna to improve the health care experience
If you or someone in your family currently suffers from a chronic condition such as diabetes, hypertension, heart disease or asthma, a Medical Home approach is a good way to help assure that you or your family member receives ensure you the proper care, right when it's needed.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers. For more information, visit the NCQA website at www.NCQA.org.