Wellness News and Information

Community, health and Cigna Medical Group updates to keep you in the loop – and in the center of all we do.

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How does coordinated care help us all?

Coordinated care means connecting our customers with more than just quality care. It means connecting them with the help they need to stay healthy. Whether that's emotional support, the latest wellness tips or a healthy community right here in Maricopa County.

2018 Outstanding Healthcare Facility

Awarded to our Phoenix Central Multi-Specialty Center by the Healthcare Leadership Awards*

*Ranking Arizona. AZ Big Media, 2018.

Special Report | November 2019

Sadness or depression? Nerves or anxiety? Know the difference.

Being aware of how we're feeling emotionally is just as important as how we’re feeling physically. But, it can be hard sometimes to know if our feelings are "normal" or a cause for concern. We've pulled together a list of symptoms that may be a sign of depression or anxiety. Click to read more.

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We've all felt down in the dumps or nervous about something in our life. But if those feelings don’t pass in a few days, it could be something more.

Warning signs of depression

Sadness lasting most of the day or almost every day
Loss of interest in all, or almost all, activities
Changes in weight or appetite
Sleeping more or less than normal
Feeling irritable, agitated, restless or slow
Feeling guilty or worthless
Difficulty thinking, focusing or concentrating
Repeated thoughts of death or suicide – call your doctor or 911 immediately

 

Warning signs of anxiety disorder

Anxiety that is recurrent and/or lasts for an extended period of time
A sudden feeling of panic and fear
Restlessness
Uneasiness, nausea, or cramps
Excessive sleep or sleeplessness
Cold or sweaty hands or feet
Numbness in the hands or feet
Shortness of breath
Increased heart rate
Chest pain
Dry mouth
Hot flashes or chills
Sudden trembling
Dizziness

If you're concerned about your mental health, schedule an appointment to talk to your Cigna Medical Group doctor.

If you haven't already, find a primary care doctor

In an emergency, always dial 911 or visit the nearest emergency room.

This information is for educational purposes only. It is not medical advice. Always consult your doctor for appropriate examinations, treatment, testing and care recommendations.

Special Report | October 2019

Seven things you can do to help prevent the flu

It's easy to get caught up in our everyday responsibilities and forget to take care of ourselves. But it's important to remember that if we get sick, it's only going to get harder to keep up. Especially if we catch something nasty like the flu. Click below for seven simple things you can do to help protect yourself and your family from the flu.

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  1. Get your flu shot. It’s available at no additional cost to you with most health plans when you use an in-network provider. Don’t have a health plan? You can still get your flu shot at a Cigna Medical Group health center for an affordable cost.
  2. Avoid touching your eyes, nose and mouth.
  3. Sneeze into your elbow.
  4. Wash your hands often.
  5. Ask your family and friends to get a flu shot – to help protect you and them.
  6. Avoid crowds and cigarette smoke.
  7. Keep your distance from sick friends and family members.

Make an appointment with your doctor, or go to one of our urgent care centers for a walk-in flu shot today.

This information is for educational purposes only. It is not medical advice. Always consult your doctor for appropriate examinations, treatment, testing and care recommendations.

Special Report | September 2019

Preventive health screenings can help save lives. Don’t wait.

Preventive health screenings look for cancer and other health concerns before a person has any symptoms. This can help find cancer at an early stage, which can make it easier to treat. Talk to you doctor at your next wellness check-up to see what screenings he or she would recommend for you, if any. In the meantime, click below for more information about common recommended preventive screenings for men and women.

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Men and women

Colon cancer screenings

  • Most people should have a colon cancer screening starting at age 50. You may need to start earlier if you have a family history of colon cancer or polyps.
  • There are three types of screenings for colorectal cancer. Ask your doctor which screening is right for you.

Cigna Medical Group surgeons conduct colonoscopies at our Outpatient Surgery Center.

Men

Prostate screenings

  • Starting at age 50, men should talk to their providers about the benefits and risks of prostate testing.
  • Men who are African American or have a family history of prostate cancer should speak with their provider about screenings at age 45.
  • Depending on your risk factors, your screening may include a Prostate Specific Antigen (PSA) blood test.

Women

Mammogram

  • Starting at age 40, women should talk to their providers about the benefits and risks of breast cancer screenings.
  • An annual mammogram screening can detect changes before any symptoms appear.
  • Early detection and treatment can increase the chance of better health outcomes.
  • All women should be familiar with how their breasts normally look and feel and report any changes to a health care provider right away.

Cigna Medical Group offers 3D mammography, which can help to detect cancer earlier. Our digital screenings are sent directly to your electronic health record and delivered within 24-48 hours to coordinate care, so you spend less time waiting for results.

 

Cigna Medical Group is proudly recognized as a Breast Imaging Center of Excellence (BICOE).

To schedule a screening at the location nearest you:

 

Select “Imaging” from the “Popular Services” drop-down menu
Enter your location
Click "Submit"

  

This information is for educational purposes only. It is not medical advice. Always consult your doctor for appropriate examinations, treatment, testing and care recommendations.

Special Report | August 2019

Vision and hearing centers, valley-wide.

If your vision or hearing seems like it's changing, it may be time for a closer look and listen. CMG's multi-specialty health care centers – three of which offer hearing services – make it easy and convenient. CMG's skilled professionals will work with your primary care doctor to understand your full spectrum of care needs.

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Vision centers

Our ophthalmologists, optometrists and opticians are highly trained in their respective fields to provide a wide range of eye care services. Should you need it, you’ll be able to choose from over 500 adult and pediatric frames and contact lenses, and have them fitted right on site. Or, if surgery is the right choice for you, our experienced ophthalmologists will coordinate with your clinical care team to schedule your procedure at our Outpatient Surgery Center. Even if your current health care coverage doesn’t include vision care, you can receive our services at competitive prices.

 

Everyday savings at Cigna Medical Group


Buy one pair of eye glasses, get the second pair 30% off.1

Hearing centers

Hearing loss can happen to anyone at any age. That’s why it’s so important to have an audiologist who understands your whole health story. Your clinical care team will work together to understand and treat the cause of your hearing loss. If necessary and preferred, you can be fitted with custom-made Bluetooth hearing technology, designed especially for you.2

  

To find vision or hearing care nearest you:

 

Select "Eye care" or "Hearing care" from the "Popular Services" drop-down menu
Enter your location
Click "Submit"

  

1Special offer cannot be combined with value packages. Promotion limited to 25% off Maui Jim and Oakley brands when buying your first pair of eyeglasses at regular price.

2Subject to manufacturer availability. Review your plan materials for cost and coverage details.

This information is for educational purposes only. It is not medical advice. Always consult your doctor for appropriate examinations, treatment, testing and care recommendations.

Special Report | July 2019

Fill your prescriptions without leaving the doctor’s office

Whether you’re sick or just super busy, getting to the pharmacy to fill your prescription isn’t always easy. That’s why Cigna Medical Group offers the convenience of onsite pharmacies at 18 of our 20 locations. And the pharmacies at our urgent care centers are open seven days a week with extended hours and most holidays. Plus, if you’ve previously filled your medication with us, all of our pharmacies have access to your medication records, allowing you to pick up your refill at the CMG pharmacy of your choice.

Need to transfer a prescription from another pharmacy?

We make it easy. Simply fill out our pharmacy transfer form with your name, contact information doctor’s office and prescription information. We’ll reach out to your other pharmacies directly and take it from there.

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Ask your doctor or the pharmacists for a free medication review.

Together, we can help make sure your treatment plan is both effective and affordable – and possibly even reduce the amount of medication you’re taking. You’ll need to bring a list of all your medications, including prescriptions, over-the-counter medications, vitamins, supplements and herbals. And of course, any questions you may have.

This information is for educational purposes only. It is not medical advice. Always consult your doctor for appropriate examinations, treatment, testing and care recommendations.

Special Report | May 2019

Preventive care helps save lives – in more ways than one.

We get it. Life is busy, and you think you don’t have time for a wellness check-up. But the reality is, nothing has the power to slow you down more than your health. Staying up-to-date on your preventive care can help you save time and money in the long run. More importantly, it could even save your life.

At Cigna Medical Group, your primary care doctor has a clinical care team working alongside you to provide all the care you need including preventive exams, often all in one place. Plus, if you’re enrolled in a medical plan through Cigna, they all have an excellent understanding of your health plan. So they can help coordinate in-network care faster.

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Your annual check-up is a time for you to focus on yourself and your needs. And, more importantly, to discuss them with an experienced doctor who can help.

It starts with the basics like making sure you’re up-to-date on vaccinations and knowing your four key health numbers:

  • Blood pressure
  • Cholesterol
  • Body mass index (BMI)
  • Blood sugar

In addition to preventive care, depending on your needs, we have a variety of onsite diagnostic services to dig deeper. That could be imaging technology and eye doctors to find the source of that longtime headache. We can also connect you with an onsite advocate or clinical pharmacist to help you learn to live with a new health condition – and any new medications that come with it.

And, since your well-being goes beyond your physical health, so can your visit. You can use your wellness check-up to talk to your doctor about more difficult topics, like stress at work, financial difficulties and social pressure. Your doctor can help you connect with resources included in your health plan at no additional cost to you, which may include:

  • Health coaching to help you meet your personal goals
  • Behavioral therapists to talk through challenging emotions
  • Social workers to help you when your home life gets in the way of your health

Don’t wait – schedule your wellness check-up today.

If you haven’t already, find a primary care doctor

New patient?

Save time by downloading and filling out these forms before your visit:

Patient Information Form (English and Spanish) [PDF]

Adult Medical History Form (English and Spanish) [PDF]

Pediatric Medical History Form (English and Spanish) [PDF]

This information is for educational purposes only. It is not medical advice. Always consult your doctor for appropriate examinations, treatment, testing and care recommendations.

Special Report | April 2019

Urgent care that’s coordinated with your primary care

If you have a non-life-threatening illness or injury that can’t wait for a next-day (or even same-day) appointment with your primary care doctor, a CMG urgent care center can help. We even offer some services that may not be available at your typical urgent care center – like x-rays and splinting for minor fractures, observations beds with IV fluids and cardiac monitors, and onsite pharmacies and labs. So, if it’s not an emergency, you can get the care you need at an affordable price with shorter wait times than the emergency room.* Plus, since it’s a CMG facility, your CMG primary care doctor can know what’s going on and can check in with you, as needed.

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Only from CMG urgent care centers, you can expect:

20-minute average wait times**
Board-certified doctors on staff
Observation beds with access to IV fluids and cardiac monitors
Onsite pharmacy and lab, so you can fill your prescriptions and get test results quickly
X-ray and other imaging services
Dedicated ambulance entrance for hospital transfers
Integrated electronic health record alerts your Cigna Medical Group doctor for follow-up care
On-call specialists for consultations and referrals
Spanish-speaking staff

Skip the ER cost and wait time for things like:

Sprains and minor fractures
Minor cuts and burns
Fever/flu/cold symptoms
Headaches
Chronic lower back pain
Joint pain
Minor respiratory symptoms
Urinary tract infections
Rashes or skin conditions
Sore throat, earache, sinus pain

To find the urgent care nearest you:

Select "Urgent care" from the "Popular Services" drop-down menu
Enter your location in "Search by Location"
Click "Submit"

*Actual wait times will vary. Costs may vary depending on the terms of your medical plan. See your plan documents for details, if applicable.

** 2018 CMG Urgent Care Monthly Visits/Wait Time Report

Special Report | November 2018

Surgery prep

It’s common to have mixed feelings before surgery. Excited to clear up a health problem. Maybe a little nervous. Probably a little hungry (you’ll see why). But you can rest easy in the hands of a coordinated care team who understands you, your health and your needs. Your primary care doctor will work closely with the surgeons at our Phoenix Multi-Specialty Center and the Association for Ambulatory Health Care, to make sure you're prepared.**

But first, it helps to know what to expect. If you’re planning a surgery, here’s how you can plan ahead.

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Before your surgery

For a day or two before your surgery, make sure to drink plenty of clear liquids, like water, clear juice, black coffee and broth – all the way up to four hours before your procedure. Why broth? Because you’ll need to fast for at least eight hours before your procedure to help prevent complications. Don’t worry, you can still take your medications in the morning with a small sip of water, except for some diabetic medications. If you’re diabetic or your child is getting surgery, be sure to speak with a doctor about food and medications.

Here’s the good news. It’s best that you dress comfortably on the day of your surgery. Take a nice shower in the morning. Skip the makeup, contact lenses, jewelry and even nail polish. You should even take out any piercings – including studs.

And if you don’t feel well on the day of or before your surgery, get in touch with your doctor right away. It might be best to put it off until you’re feeling better.

In the waiting room

Grab a bag, you’ll need to bring a few things with you on the day of your procedure:

Completed forms

You can download them or wait for them to come in the mail.

Cigna ID card

If you’re a Cigna customer, bring either the physical card or the digital version in your myCigna® App.***

A medication list

Including all the medications you’re taking and your pacemaker ID, if you have one.

Payment method

In case your procedure includes fees or copays.

One or two adults

You’ll need someone present for your procedure who can take you home after and stay with you for at least 24 hours after your surgery. Children must stay in the waiting room with a responsible adult.

Entertainment

We’ll provide magazines, television and free wifi.

After your procedure

Once you’re comfortably resting, one guardian will be allowed to visit. After about an hour (or just 15 minutes for cataract surgery), you’ll receive discharge instructions and review them with a nurse. Then, you’ll be free to go! We’ll check in the following business day to see how you’re doing.

In the meantime, please call your doctor if you have any questions. We can’t wait to see you and help you live a healthier, more comfortable life.

**Outpatient Surgery & Endoscopy Facility – Accreditation to 2020

*** The downloading and use of the myCigna Mobile App is subject to the terms and conditions of the App and the online stores from which it is downloaded. Standard mobile phone carrier and data usage charges apply.

This information is for educational purposes only. It is not medical advice. Always consult your treating doctor or other provider for appropriate examinations, treatment, testing and care recommendations.