Reducing Short-Term Disability Mental Illness Claims

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Short-Term Disability Mental Illness Claims: What Employers Can Do to Help Their Employees

Compared to other employee population groups, call center employees have higher continuous and intermittent Family and Medical Leave Act (FMLA) rates.1

Contributing factors may be modified or redesigned - job design, the work environment, hiring practices, management style and time and attendance policies.

Learn about how pre-disability and post-disability vocational services, health and wellness coaching, and an onsite employee assistance program (EAP) can help reduce short-term disability claims driven by mental illness.

Download the White Paper [PDF]


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1Brian Gifford, "The Challenge of FMLA Leave in Call Centers," October, 2014.