Skip to main navigation Skip to main content Skip to footer
  • For Individuals & Families
  • For Medicare
  • For Providers
  • For Brokers
    • Search
    Search
    Español
  • For Employers:
  • For Employers:
  • Plans and Services

    Plans and Services
  • Who We Serve

    Who We Serve
  • Employer Resources

    Employer Resources
  • Log in to Employer Portal
  • Log in to Employer Portal

  • Plans and Services

    Plans and Services

  • Who We Serve

    Who We Serve
  • Why Cigna Healthcare

  • Employer Resources

    Employer Resources
    • Home Employers Why Cigna Healthcare Cigna One Guide

    Cigna One Guide®

    Cigna One Guide provides your employees with personalized support to help them take control of their health as well as their health spending.

    Building a new benefits package?

    One Guide: A Personalized Approach to Improving Employee Health

    Whether it’s choosing a plan, finding a provider, or exploring ways to improve your employees' health, Cigna One Guide is here to help.

    One Guide leverages intelligent technology and data to deliver customized alerts, notifications, and other messaging. At the same time it provides the human touch through health coaching services, specialized support, and cost-saving guidance.

    Your employees can access the personalized One Guide experience via the myCigna® website or app, click to chat or by phone, however and whenever they choose to interact with Cigna HealthcareSM*.

    How Employees Can Use One Guide

    • Understand the basics of health plans and coverage
    • Learn about the types of plans available to them
    • Check if providers are in network
    • Resolve health care issues
    • Maximize their medical plan
    • Get cost estimates for care
    • Understand bills
    • And more

    Why choose One Guide for your employees?

    One Guide can help you build a happier, healthier, more productive workforce. It allows your employees to identify the right providers, care settings, and health improvement programs that can result in cost savings for them—and for you.

    Of those who utilized One Guide:

    • 46% went to high-performing providers1
    • 22% had fewer avoidable ER visits2
    • 55% had more virtual care visits2
    • 47% were more likely to engage with medical case management2
    VIDEO

    Cigna One Guide: More Than a Call Center

    See all the ways One Guide can help your employees, day in and day out. (Length: 00:01:13)
    Watch Video

    * Offered by Cigna Health and Life Insurance Company

    View Cigna Healthcare Company Names

    1 Cigna Healthcare 2022 fiscal year office visit/outpatient utilization for Open Access Plus (OAP) customers (excluding Medicare customers) residing in top 40 Cigna Care Designated (CCD) markets, based on 21 CCD specialties. High performing is defined as providers identified as having top results, based on quality and cost-efficiency measures of Cigna Healthcare.

    2 2023 matched case-control study of 2022 medical claims for Cigna One Guide high engaged clients/customers with 24-month coverage compared to Cigna One Guide low engaged population with 24-month coverage.

    Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, contact a Cigna Healthcare representative.

    Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company (Bloomfield, CT), or its affiliates. In Utah, all products and services are provided by Cigna Health and Life Insurance Company (Bloomfield, CT). Policy forms: OK – HP-APP-1 et al., OR – HP-POL38 02-13, TN – HP-POL43/HC-CER1V1 et al. (CHLIC); GSA-COVER, et al. (CHC-TN).

    © 2023 Cigna Healthcare.

    In an emergency, employees should always dial 911 or visit the nearest hospital.

    Cigna One Guide: More than a call center

    Let's Get Started

    Thank you for your interest in Cigna Healthcare. Please provide some basic information about your company and a representative will contact you.

    First Name Last Name Email Address Company City State Choose a State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming ------ Alberta British Columbia Manitoba New Brunswick Newfoundland and Labrador Nova Scotia Ontario Prince Edward Island Saskatchewan Quebec ------ American Samoa Guam Federated States Of Micronesia Marshall Islands Northern Mariana Islands Military Americas Military Europe/ME/Canada Military Pacific Northwest Territories Nunavut Palau Puerto Rico Virgin Islands Yukon Territory Zip Code 12345 or 12345-2345 Country Choose a Country United States Canada United Kingdom ------------ Andorra United Arab Emirates Afghanistan Antigua and Barbuda Anguilla Albania Armenia Angola Antarctica Argentina American Samoa Austria Australia Aruba Aland Islands Azerbaijan Bosnia and Herzegovina Barbados Bangladesh Belgium Burkina Faso Bulgaria Bahrain Burundi Benin Saint Barthelemy Bermuda Brunei Bolivia Bonaire, Saint Eustatius and Saba Brazil Bahamas Bhutan Bouvet Island Botswana Belarus Belize Cocos Islands Democratic Republic of the Congo Central African Republic Republic of the Congo Switzerland Ivory Coast Cook Islands Chile Cameroon China Colombia Costa Rica Cuba Cape Verde Curacao Christmas Island Cyprus Czech Republic Germany Djibouti Denmark Dominica Dominican Republic Algeria Ecuador Estonia Egypt Western Sahara Eritrea Spain Ethiopia Finland Fiji Falkland Islands Micronesia Faroe Islands France Gabon Grenada Georgia French Guiana Guernsey Ghana Gibraltar Greenland Gambia Guinea Guadeloupe Equatorial Guinea Greece South Georgia and the South Sandwich Islands Guatemala Guam Guinea-Bissau Guyana Hong Kong Heard Island and McDonald Islands Honduras Croatia Haiti Hungary Indonesia Ireland Israel Isle of Man India British Indian Ocean Territory Iraq Iran Iceland Italy Jersey Jamaica Jordan Japan Kenya Kyrgyzstan Cambodia Kiribati Comoros Saint Kitts and Nevis North Korea South Korea Kuwait Cayman Islands Kazakhstan Laos Lebanon Saint Lucia Liechtenstein Sri Lanka Liberia Lesotho Lithuania Luxembourg Latvia Libya Morocco Monaco Moldova Montenegro Saint Martin Madagascar Marshall Islands Macedonia Mali Myanmar Mongolia Macao Northern Mariana Islands Martinique Mauritania Montserrat Malta Mauritius Maldives Malawi Mexico Malaysia Mozambique Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Netherlands Norway Nepal Nauru Niue New Zealand Oman Panama Peru French Polynesia Papua New Guinea Philippines Pakistan Poland Saint Pierre and Miquelon Pitcairn Puerto Rico Palestinian Territory Portugal Palau Paraguay Qatar Reunion Romania Serbia Russia Rwanda Saudi Arabia Solomon Islands Seychelles Sudan Sweden Singapore Saint Helena Slovenia Svalbard and Jan Mayen Slovakia Sierra Leone San Marino Senegal Somalia Suriname South Sudan Sao Tome and Principe El Salvador Sint Maarten Syria Swaziland Turks and Caicos Islands Chad French Southern Territories Togo Thailand Tajikistan Tokelau East Timor Turkmenistan Tunisia Tonga Turkey Trinidad and Tobago Tuvalu Taiwan Tanzania Ukraine Uganda United States Minor Outlying Islands Uruguay Uzbekistan Vatican Saint Vincent and the Grenadines Venezuela British Virgin Islands U.S. Virgin Islands Vietnam Vanuatu Wallis and Futuna Samoa Kosovo Yemen Mayotte South Africa Zambia Zimbabwe I am a(n): Select... Seeking coverage for myself and/or my family Seeking coverage for my small business 25 employees Employer looking to offer coverage through Cigna Employer with international presence looking for information about Cigna benefits Employee of a company who currently has Cigna benefits Employer currently offering Cigna Broker who is looking to quote Cigna Other (please explain) If you chose "Other" above, please explain: Employee Size Select... 1-2 3-10 11-24 25-50 51-99 100-249 250-499 500-2,999 3,000-4,999 5,000+ 5,000+ multiple states Business Phone +1 123 456 5678

    I consent to receive calls or texts from Cigna and its affiliates that may deliver an autodialed or prerecorded telemarketing message at the phone number provided above. I understand that my consent is not required to purchase products or services.

    Comments I am the health insurance: Please select Decision Maker Influencer Indicate your interest: Check all that apply. Medical Insurance Dental Insurance Vision Insurance Current Medical Benefit Carrier Please select A regional healthcare company Aetna/U.S. Healthcare BlueCross and BlueShield HealthNet Kaiser Permanente MetLife Prudential Healthcare Sharp Health Plan UnitedHealthcare Other Do you work with a broker? Please select Yes No If yes, what is the broker's name What is the Agency's name? Contact Me

    You may be contacted by a licensed insurance agent.

    Thank you
    Your data has been submitted.
    Oops!
    There was a problem submitting your data, please try again later.
    I want to...
  • Get an ID card
  • File a claim
  • View my claims and EOBs
  • Check coverage under my plan
  • See prescription drug list
  • Find an in-network doctor, dentist, or facility
  • Find a form
  • Find 1095-B tax form information
  • View the Cigna Healthcare Glossary
  • Contact Cigna Healthcare
    •
    Audiences
  • Individuals and Families
  • Medicare
  • Employers
  • Brokers
  • Providers
  • Third Party Administrators
  • International
    •
    Manage Your Account
  • myCigna Member Portal
  • Provider Portal
  • Cigna for Employers
  • Cigna for Brokers
    •
    Cigna Healthcare. All rights reserved.
  • Privacy
  • Terms of Use
  • Legal
  • Product Disclosures
    •
  • Company Names
  • Customer Rights
  • Accessibility
  • Report Fraud
    •
  • Sitemap
  • Washington Consumer Health Data Privacy Notice
  • Cookie Settings

    • Disclaimer

    Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT). The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by The Cigna Group Intellectual Property, Inc.

    All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna Healthcare sales representative. This website is not intended for residents of New Mexico.

    Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna Healthcare website. Cigna Healthcare may not control the content or links of non-Cigna Healthcare websites. Details

    La aseguradora publica el formulario traducido para fines informativos y la versión en inglés prevalece para fines de solicitud e interpretación.

    The insurer is issuing the translated form on an informational basis and the English version is controlling for the purposes of application and interpretation.