Skip to main navigation Skip to main content Skip to footer For Individuals & Families For Medicare For Brokers For Employers Español For Providers: For Providers Credentialing Overview Medical Credentialing Dental Credentialing Behavioral Credentialing Coverage and Claims Overview Claims Prior Authorizations Coverage Policies Appeals and Disputes Payments Pharmacy Overview Formulary Drug Lists Medicare Part D Pharmacy Management Provider Resources Overview The Body and Mind Connection Cultural Competency and Health Equity Programs for Patients Medicare Providers Cigna Network News for Providers Log in to CignaforHCP
Home Providers Engage in a Cigna Healthcare Plan NetworkBehavioral Health Network Credentialing

Behavioral Health Network Credentialing

Join a Cigna Healthcare behavioral health network. We look forward to collaborating with you.

First-time Credentialing

How to Join a Behavioral Network

  1. Confirm you meet the minimum credentialing requirements
    • A license to practice independently (without supervision) in the state in which you are providing services
    • Professional liability insurance with minimum limits of:
      • $1 million/$3 million for Physicians and Psychiatric Nurses with prescriptive authority, or
      • $1 million/$1 million for all other providers; exceptions include:
        • Texas: the minimum recommended amount of professional liability coverage for providers in Texas is $200,000 per occurrence and $500,000 aggregate
        • Florida: the minimum recommended amount of professional liability coverage for providers in Florida is $100,000 per occurrence and $300,000 aggregate
        • Providers in states which regulate a patient compensation fund for insurance coverage, or which regulate the amount of insurance a provider must carry, should meet at least the state's requirement if they do not meet Behavioral Health's minimum requirements
    • For clinics only:
      • Multi-disciplinary staff must include 10 providers. The provider mix must include at least:
        • One prescriber
        • One doctorate level provider who can conduct psychological testing
        • Three or more master's level providers
      • All clinicians must be state licensed to practice independently without restrictions or supervision
      • Clinic must be willing to cooperate with our credentialing and recredentialing processes, including utilization of the Council for Affordable Quality Healthcare (CAQH) Universal Credentialing Database
      • Clinic must have centralized intake, or the ability to conduct a full intake at each location (if there are multiple locations)
      • All billing must be submitted under the clinic name and tax ID number
  2. Fill out an application
    • Individual practitioners fill out the Behavioral Health Provider Application
    • Individual practitioners in Maryland are not required to fill out the application. Email us at with your request to participate and include the following information for identification purposes:
      • First and last name
      • Middle initial
      • CAQH ID#
      • Tax Identification Number (TIN)
      • CBP id
      • Individual NPI
      • National Provider Identifier (NPI)
      • License type (LCSW, LPC, LMFT, MD, LP, etc.)
      • Primary mailing address
      • Service locations
      • Phone number (for contracting/credentialing purposes)
    • Individual practitioners in Minnesota, North Dakota or western Wisconsin, fill out the HealthPartners Behavioral Health Contract Application available at the HealthPartners Provider portal
    • Clinics, fill out the Screening Application for Behavioral Health Clinics
    • Facilities, call Provider Services at 1 (800) 926-2273. Please note the Behavioral Health Provider Application cannot be used by facilities seeking to join the network.
  3. Welcome to the network!
    If you are approved and credentialed, you will receive an email within 20 business days (15 for individual practitioners in Maryland) letting you know that you have been approved and when your effective date is.


When you need to get recredentialed, Cigna HealthcareSM will send you an email asking you to verify your CAQH information is updated, and re-sign it. You will receive up to 3 reminder emails. If you do not log into CAQH to verify and sign your information, it will result in termination with the Cigna Healthcare network.

The Benefits of Collaboration

Cigna Healthcare shares the same mission as doctors, dentists and other health care providers, hospitals and facilities. We all strive for the better health and well-being of your patients – our customers.

3 simple reasons to work with us


1 (800) 88CIGNA (882-4462)

If you are checking the status on where you are in the credentialing process, we will need the name and tax ID number from your application.

Health Care Provider Resources

See the Behavioral Health Credentialing Frequently Asked Questions on CignaforHCPs Medical Network Newsletters Pharmacy Outreach Program Genetic Testing and Counseling Program Cultural Competency and Health Equity

Page Footer

I want to...

Get an ID card File a claim View my claims and EOBs Check coverage under my plan See prescription drug list Find an in-network doctor, dentist, or facility Find a form Find 1095-B tax form information View the Cigna Glossary Contact Cigna


Individuals and Families Medicare Employers Brokers Providers

Secure Member Sites

myCigna member portal Health Care Provider portal Cigna for Employers Client Resource Portal Cigna for Brokers

The Cigna Group Information

About Cigna Healthcare Company Profile Careers Newsroom Investors Suppliers The Cigna Group Third Party Administrators International Evernorth

 Cigna. All rights reserved.

Privacy Legal Product Disclosures Cigna Company Names Customer Rights Accessibility Report Fraud Sitemap Cookie Settings


Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details