Cigna Dental Network Credentialing

First-Time Credentialing

How to Join a Cigna Dental Network

1. Call or email Cigna
   To start the online application process, call at 1 (800) Cigna24 (244-6224) or 1 (800) 280-9622, or send an email with your name, office name and office address to dentistenrollment@cigna.com.
2. Provide your credentials
   You can submit your credentials electronically using the Council for Affordable Quality Health Care (CAQH) Universal Credentialing DataSource, One Healthport/Medversant, or Cigna's e-onboarding tool. If your application already exists in CAQH or One Healthport/Medversant, with your permission we will access it to gather most of the information we need:
   • W-9 form
   • Current dental license
   • Current drug enforcement agency (DEA) certificate (not required for orthodontists)
   • Certificate of specialty training (if applicable)
   • Current professional liability policy declarations page
   As another option, if it’s required by the state in which you practice, we’ll accept a state application that you complete, sign, and mail to us with the required documentation.
3. We then work with you to explore our network options and help find the best fit for your practice
   Cigna offers multiple products and network options for you to consider.
4. Welcome to the Cigna network
   Once all your paperwork is complete and you are approved and credentialed, you will receive an email letting you know that you have been approved and when your effective date is.

The Benefits of Collaboration

Cigna shares the same mission as doctors, dentists and other health care providers, hospitals and facilities. We all strive for the better health and well-being of your patients – our customers.

3 simple reasons to work with us

Questions? 

1 (800) 88CIGNA (882-4462)

BehavioralContracting@Cigna.com

If you are checking the status on where you are in the credentialing process, we will need the name and tax ID number from your application.

Important notice for Texas only:

Cigna Dental Health of Texas, Inc., which provides dental care benefit services, will accept applications for participation in its network of General Dentists, Pediatric Dentists, Endodontists, Periodontists, Oral Surgeons, and Orthodontists from December 1, 2022 through December 31, 2022. Applicants must meet all credentialing and other participatory criteria. All applications will be reviewed and responses will be made within 90 days of receipt. For providers located in any Texas metropolitan statistical area, please write:

Email: DentistEnrollment@cigna.com

Use the following subject line: Open Enrollment 2022
or mail to:

Cigna Companies
PO Box 9072
Denison, TX 75020