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Home Providers Engage in a Cigna Healthcare Plan NetworkDental Network Credentialing

Dental Network Credentialing

Join a Cigna Healthcare dental network. We look forward to collaborating with you.

First-Time Credentialing

How to Join a Dental Network

  1. Call or email Cigna HealthcareSM
    To start the online application process, call at 1 (800) Cigna24 (244-6224) or 1 (800) 280-9622, or send an email with your name, office name and office address to dentistenrollment@cigna.com.
  2. Provide your credentials
    You can submit your credentials electronically using the Council for Affordable Quality Health Care (CAQH) Universal Credentialing DataSource, One Healthport/Medversant, or our e-onboarding tool. If your application already exists in CAQH or One Healthport/Medversant, with your permission we will access it to gather most of the information we need:
    • W-9 form
    • Current dental license
    • Current drug enforcement agency (DEA) certificate (not required for orthodontists)
    • Certificate of specialty training (if applicable)
    • Current professional liability policy declarations page
    As another option, if it’s required by the state in which you practice, we’ll accept a state application that you complete, sign, and mail to us with the required documentation.
  3. We then work with you to explore our network options and help find the best fit for your practice
    Cigna Healthcare offers multiple products and network options for you to consider.
  4. Welcome to the Cigna Healthcare network
    Once all your paperwork is complete and you are approved and credentialed, you will receive an email letting you know that you have been approved and when your effective date is.

The Benefits of Collaboration

Cigna Healthcare shares the same mission as doctors, dentists and other health care providers, hospitals and facilities. We all strive for the better health and well-being of your patients – our customers.

3 simple reasons to work with us

Questions? 

1 (800) 88CIGNA (882-4462)

DentistEnrollment@Cigna.com

If you are checking the status on where you are in the credentialing process, we will need the name and tax ID number from your application.

Recredentialing

When you need to get recredentialed, Cigna Healthcare will send you an email asking you to verify that your CAQH information is updated and re-sign it. You will receive up to 3 reminder emails. If you do not log into CAQH to verify and sign your information, it will result in termination with the Cigna Healthcare network.

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Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

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