Cigna's trained health care specialists can help support your patient's needs.
If your patient with Cigna medical coverage is suddenly faced with a complex medical condition, our case management team can help.
Cigna's case management teams have trained health care specialists with the skills, experience and compassion to assist you and your patient in accessing necessary medical or mental health services. Supported by Cigna's staff of board certified physicians, our case managers work closely with your patient, their family, and other health care providers to:
- Coordinate access to care
- Explore service and funding source alternatives
- Monitor progress to established goals (set forth by you and the patient)
- Assist with coordinating discharge planning and follow-up
- Help ensure the patient's benefits are used effectively.
If you think a Cigna case manager could help your patient, please complete and submit the
Please note: Personal health information should be sent in a HIPAA-secure format.
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Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.