Hispanic Community Courses

Article | January 2017

Delivering Cultural Responsive Care: Hispanic Community Courses

Free online courses for Cigna participating providers and their staff

Cigna is committed to building a trusted network of providers so we may connect our customers, your patients, with truly personal health care. To further demonstrate this commitment, Cigna has created cultural competency training courses specifically for providers and office staff participating in our network.

Available Courses

The Delivering Cultural Responsive Care: Hispanic Community Curriculum covers community characteristics, health care patterns, as well as cultural values, beliefs, and behaviors using a story telling approach.

Course Title (ID#) Course Description
Developing Cultural Agility (EN0AL0076w) Develop cultural agility by examining assumptions and cultural competency best practices. This 40 minute course serves as a primer for the Delivering Culturally Responsive Care: Hispanic Community curriculum.
Delivering Culturally Responsive Care: Hispanic Community Course 1 of 3 (EN0AL0077w) Discover Hispanic community characteristics and health care patterns in just 35 minutes
Delivering Culturally Responsive Care: Hispanic Community Course 2 of 3 (EN0AL0078w) Explore Hispanic cultural values, beliefs, and behaviors during this 30 minute course.
Delivering Culturally Responsive Care: Hispanic Community Course 3 of 3 (EN0AL0079w) Leverage Hispanic cultural values, beliefs and practices to increase patient engagement after completing this 40 minute course.

How do I enroll?

Visit the Cigna Learning Site and register as a new user. When creating your new user profile, you will need to use one of the following registration codes (case-sensitive):

  • If you are a Cigna Collaborative Accountable Care (CAC) participating provider, please use code: CAC-2017
  • If you are a Cigna-HealthSpring contracted provider use code: HealthSpring-2017
  • All other Cigna-contracted providers use this code: GeneralProviderNetwork-2017

Follow directions on the main page to locate the course you want to take!

These courses are provided at no charge and are restricted to use only by Cigna participating providers and their staff. By accessing this site you are representing that you meet that criteria.