Language Assistance Services

Article | January 2015

Language Assistance Services

Get discounts for your patients who need interpreters or translators

Discounts are available to Cigna-contracted health care providers for language assistance services through CQ fluency, Interpreting Services International (ISI), and Language Line Solutions®.

Service Discount  

CQ Fluency
Written translation services

1 (201) 487-8007
Cigna.Providers@CQfluency.com

20%

Language Line Solutions
Over-the-phone interpretation services

1 (800) 752-6096
Download the LanguageLine Solutions Personal InterpreterSM mobile app* or create a Personal Interpreter Account.

*To get the discount when using the mobile app, you need to use the Cigna promo code: CignaCorporateRate5852.

50%

Interpreting Services International (ISI)
Face-to-face interpretation services

1 (818) 753-9181
Contact: Elba Rojas
erojas@isitrans.com

Include this information in your email:

  • Subject line: Cigna HCP request for face-to-face interpreter services
  • Type of appointment (e.g., speech therapy, specialist visit, therapy session).
  • Language
  • Date of appointment
  • Time when interpreter is needed
  • Location
  • Purchase order number or project number
  • Health care provider office contact information. Include name, address, and telephone number.
  • Bill to information
  • Any other helpful information about your request.
10 - 12%

Interpreting Services International (ISI)
Written translation services

1 (818) 753-9181
Contact: Anna Martorell
anna@isitrans.com

Include this information in your email:

  • Subject line: Cigna HCP request for translation services
  • Language combination (e.g., source language in English, target language in Spanish)
  • Final documents (a source file is preferred to a PDF)
  • Reference files, if applicable
  • Requested due date
  • Purchase order number or project number
  • Health care provider office contact information. Include name, address, and telephone number.
  • Bill to information
  • Any other helpful information about your request.
  • Include the attachment, document, or text to be translated.
10 - 12%

Print or download this PDF for vendor information such as available discounts, how to schedule services, and more.

interpretation-and-translation-services-1-16x9-lg

* Services are provided by independent companies/entities and not affiliates of Cigna. Cigna does not endorse any third party products and has not reviewed any marketing claims for such products. You are required to pay any charges directly to participating vendors who are solely responsible for their products or services. Discount offers are subject to change at any time without notice.