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Discounted rates are available to Cigna network-participating providers for language assistance services such as:
- Bilingual proficiency testing services
- Written translations
- Interpretation (telephonic, face-to-face, video remote)
Certain discounted rates are available through three Cigna professional contracted vendors: CQ Fluency, Interpreting Services International (ISI), and LanguageLine Solutions®. Their services, discounts, and contact information are outlined below.
| Vendor Name | Service | Discount | Contact Information |
|---|---|---|---|
|
Bilingual proficiency testing services |
10%
|
Kelly Marek |
|
|
Written translation services |
10% |
Joe DiDamo |
|
|
Telephonic interpreter services |
5% |
Kelly Marek |
|
|
Face-to-face (in-person) interpreter services |
5% |
||
|
Video remote services |
5% |
||
|
Written translation services |
10% |
Marc Chen Include this information in your email: • Subject line: Cigna HCP request for translation services • Language combination (e.g., source language in English, target language in Spanish). • Final documents (a source file is preferred to a PDF). • Reference files, if applicable. • Requested due date. • Purchase order number or project number. • Health care provider office contact information. Include name, address, and telephone number. • Bill-to information. • Any other helpful information about your request. • Attachment, document, or text to be translated. |
|
|
Telephonic interpreter services |
Audio calls: $1.95 per minute Video calls: $2.95 per minute |
Please contact your Provider Relations Representative for instructions on obtaining these discounts from LanguageLine Solutions. |
* Services are provided by independent companies/entities and not affiliates of Cigna. Cigna does not endorse any third party products and has not reviewed any marketing claims for such products. You are required to pay any charges directly to participating vendors who are solely responsible for their products or services. Discount offers are subject to change at any time without notice.
