Language Assistance Services

CQ Fluency
Written translation services

1 (201) 487-8007
Cigna.Providers@CQfluency.com

Language Line Solutions
Over-the-phone interpretation services

1 (800) 752-6096
Download the LanguageLine Solutions Personal Interpreter^SM mobile app* or create a Personal Interpreter Account.

*To get the discount when using the mobile app, you need to use the Cigna promo code: CignaCorporateRate5852.

Interpreting Services International (ISI)
Face-to-face interpretation services

1 (818) 753-9181
Contact: Elba Rojas
erojas@isitrans.com

Include this information in your email:

• Subject line: Cigna HCP request for face-to-face interpreter services
• Type of appointment (e.g., speech therapy, specialist visit, therapy session).
• Language
• Date of appointment
• Time when interpreter is needed
• Location
• Purchase order number or project number
• Health care provider office contact information. Include name, address, and telephone number.
• Bill to information
• Any other helpful information about your request.

Interpreting Services International (ISI)
Written translation services

1 (818) 753-9181
Contact: Anna Martorell
anna@isitrans.com

Include this information in your email:

• Subject line: Cigna HCP request for translation services
• Language combination (e.g., source language in English, target language in Spanish)
• Final documents (a source file is preferred to a PDF)
• Reference files, if applicable
• Requested due date
• Purchase order number or project number
• Health care provider office contact information. Include name, address, and telephone number.
• Bill to information
• Any other helpful information about your request.
• Include the attachment, document, or text to be translated.