Article | December 2022
Discounted Rates for Language Assistance Services
Get discounts for your patients who need interpreters or translators.
Cigna network providers can access discounted rates of up to 50 percent for language assistance services for their eligible patients with Cigna coverage.
The services that can be accessed at discounted rates includes:
- Bilingual proficiency testing services
- Written translations
- Verbal and American Sign Language (ASL) interpreters via:
- Telephonic interpreters
- Face-to-face visits
- Video remote
Network-participating providers are able to access these discounts through Cigna's negotiated contracts with professional language assistance vendors.* Providers contract and work directly with the vendors to schedule and pay for all language services.
For vendor information, including available discounts, how to schedule services, and more, please reference the table below. Click
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For more information about discounts for language assistance services, including the Federal and state-specific laws, view the
If you have questions about the law or language assistance services, including how to keep compliant for any particular state, please call Provider Services at
*Services are provided by independent companies/entities and not affiliates of Cigna. Cigna does not endorse any third party products and has not reviewed any marketing claims for such products. You are required to pay any charges directly to participating vendors who are solely responsible for their products or services. Discount offers are subject to change at any time without notice.
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Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.