Skip to main navigation Skip to main content Skip to footer For Individuals & Families For Medicare For Brokers For Employers Español For Providers: For Providers Credentialing Overview Medical Credentialing Dental Credentialing Behavioral Credentialing Coverage and Claims Overview Claims Prior Authorizations Coverage Policies Appeals and Disputes Payments Pharmacy Overview Formulary Drug Lists Medicare Part D Pharmacy Management Provider Resources Overview The Body and Mind Connection Cultural Competency and Health Equity Programs for Patients Medicare Providers Cigna Network News for Providers Log in to CignaforHCP
Home Providers Provider ResourcesLanguage Assistance Services

Article | December 2022

Discounted Rates for Language Assistance Services

Get discounts for your patients who need interpreters or translators.

Cigna network providers can access discounted rates of up to 50 percent for language assistance services for their eligible patients with Cigna coverage.

The services that can be accessed at discounted rates includes:

  • Bilingual proficiency testing services
  • Written translations
  • Verbal and American Sign Language (ASL) interpreters via:
    • Telephonic interpreters
    • Face-to-face visits
    • Video remote

Network-participating providers are able to access these discounts through Cigna's negotiated contracts with professional language assistance vendors.* Providers contract and work directly with the vendors to schedule and pay for all language services.

For vendor information, including available discounts, how to schedule services, and more, please reference the table below. Click here [PDF] for a printer-friendly version.

Error loading table data.

Loading data...

Additional information

For more information about discounts for language assistance services, including the Federal and state-specific laws, view the Language Assistance Services flyer [PDF].

If you have questions about the law or language assistance services, including how to keep compliant for any particular state, please call Provider Services at 800.88Cigna (882.4462) or contact your Provider Relations Representative.

*Services are provided by independent companies/entities and not affiliates of Cigna. Cigna does not endorse any third party products and has not reviewed any marketing claims for such products. You are required to pay any charges directly to participating vendors who are solely responsible for their products or services. Discount offers are subject to change at any time without notice.


Related Documents

California Language Assistance Program Training for Providers and Staff [PDF] California Language Assistance Program – Cigna medical requirements Patient Health Care Preferences Questionnaire [PDF] Notice of a Patient's Right to an Interpreter [PDF]

More Resources on Health Equity

Tips for Working with a Language Interpreter African American/Black Health Disparities LGBT Health Disparities Commonly Used Patient Forms in Spanish Promoting Colon Cancer Screening in the African-American Community Explore all resources on Cultural Competency and Health Equity

More Patient Programs

Pharmacy Outreach Program Cigna Dental Oral Health Integration Program® Case Management Programs for Patients Back to all Programs for Patients

Page Footer

I want to...

Get an ID card File a claim View my claims and EOBs Check coverage under my plan See prescription drug list Find an in-network doctor, dentist, or facility Find a form Find 1095-B tax form information View the Cigna Glossary Contact Cigna

Audiences

Individuals and Families Medicare Employers Brokers Providers

Secure Member Sites

myCigna member portal Health Care Provider portal Cigna for Employers Client Resource Portal Cigna for Brokers

Cigna Company Information

About Cigna Company Profile Careers Newsroom Investors Suppliers Third Party Administrators International Evernorth

 Cigna. All rights reserved.

Privacy Legal Product Disclosures Cigna Company Names Customer Rights Accessibility Report Fraud Sitemap

Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details