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Cigna Healthcare Network News for Providers

Published four times each year, Network News provides updates on our policies and procedures, announcements of new Cigna Healthcare electronic tools and services, updates on patient issues, health-related news, trends and more.

Network News: Fourth Quarter 2023

Read how a digital provider newsroom will launch in 2024 replacing Network News, how COVID-19 claim submissions must document a patient’s ongoing care, and how patient eligibility verification (for third party-administered plans) is most accurate through the third-party administrator.

Network News: Third Quarter 2023

Read how you can now view claim status notifications in the Message Center on CignaforHCP.com, Medical Mutual of Ohio members can access Cigna HealthcareSM PPO providers, and three different health care network groups earned Cigna Healthcare health equity action awards.

Network News: Second Quarter 2023

Read how Cigna is now Cigna Healthcare, we will fully transition to digital ID cards by 2024, and Kaiser Permanente members can now access the Cigna Healthcare PPO network for urgent and emergency care in states outside their service area.

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