By being culturally competent in health care, providers can understand a patient's diverse values, beliefs, and behaviors, and customize treatment to meet the patients' social, cultural, and linguistic needs.
Because health care is a cultural construct based on beliefs about the nature of disease and the human body, cultural issues are central to the delivery of health services.
When your patient's primary language is Spanish, using English forms can impede your ability to get accurate information. Use these Spanish forms from Cigna for better communication, and better care.
Lesbian, gay, bisexual and transgender (LGBT) patients may experience significant disparities in care. Find out how to improve the quality of care and increase the support received by this underserved population.
