Skip to main navigation Skip to main content Skip to footer For Individuals & Families For Medicare For Brokers For Employers Español For Providers: For Providers Credentialing Overview Medical Credentialing Dental Credentialing Behavioral Credentialing Coverage and Claims Overview Claims Prior Authorizations Coverage Policies Appeals and Disputes Payments Pharmacy Overview Formulary Drug Lists Medicare Part D Pharmacy Management Provider Resources Overview The Body and Mind Connection Cultural Competency and Health Equity Programs for Patients Medicare Providers Cigna Network News for Providers Log in to CignaforHCP
Home Providers Health Care Provider ResourcesCultural Competency and Health Equity Resources

Cultural Competency and Health Equity Resources

Find the resources you need to understand your patient’s diverse values, beliefs, and behaviors, and customize treatment to meet their social, cultural, and linguistic needs.

Cultural Competency Training

Cigna HealthcareSM has provided cultural competency training courses created for health care providers and their clinical staff such as Cultural Agility, Diabetes among South Asians, and the Hispanic Community.

Language Assistance Services

Language Assistance Services for patients with limited English proficiency help improve communication and health outcomes. Learn about discounted rates for translation and interpreter services.

Health Disparities

Learn about health disparities and find resources to address health disparities among your patients.

Social Determinants of Health, A Guide for Providers: Addressing Social Determinants of Health Within Your Practice [PDF]

A guide that explores the impact of health inequities on patient outcomes and looks at ways providers can identify and address socio-economic barriers.

National Patient Resources [PDF]

National resources to help make it easier for your patients to focus on their health and well-being. Includes a high-level overview of each resource, links to websites, and contact information.

Cigna Healthcare Community Resources - (previously known as Aunt Bertha) [PDF]

Help your patients access social care networks with community programs and search for a variety of services in their local communities, including free or low-cost medical care, food, transportation, housing assistance, and more. A quick “how-to” video is included.

All Resources

Looking for specific information regarding provider resources? Enter your topic in the Search bar and then select what type of material you’re looking for.

Hispanic and Latino Health Disparities

Article | April 2022

South Asian Health Disparities

Article | February 2021

California Language Assistance Program

Article | January 2020

Cultural Competency Training

Article | August 2018


Podcast | February 2017

Go Red for Women: American Heart Month Podcast

Podcast | September 2016

Herbal Therapies in Latino and Caribbean Immigrant Communities

White Paper | March 2016

Cultural Competency in Health Care

Podcast | March 2016

Promoting Colon Cancer Screening in the African-American Community

White Paper | January 2016

Delivering Quality Care to Diverse Populations

White Paper | September 2015

Health Disparities in the LGBT Community

Article | March 2014

Tips for Working with a Language Interpreter

White Paper | March 2014

Health Disparities: How Your Practice and Patients May Be Affected


African American/Black Health Disparities

Provider Assessments

Cultural & Linguistic Health Practitioner Assessment Patient Health Care Preferences Questionnaire [PDF] Guidelines for care of Lesbian, Gay, Bisexual, and Transgender Patients Cultural Competency Assessment A Practitioner's Guide for Advancing Health Equity: Community Strategies for Preventing Chronic Disease Health Literacy in Primary Care Practice

More Resources

South Asian Disparities (White Paper) [PDF] California Language Assistance Program Training for Providers and Staff [PDF] Physician’s Practical Guide to Culturally Competent Care (Article) Interpreters Save Lives - Experience through an English speaking patient’s eyes (Shortvideo) Breaking Down the Language Barrier – Translating Limited English Proficiency into Practice(Video) MedEdPortal

Network News for Providers

The latest policy changes, announcements, and practical resources, delivered to your inbox each quarter. See current issue .

Sign Up

Processing your submission...

Page Footer

I want to...

Get an ID card File a claim View my claims and EOBs Check coverage under my plan See prescription drug list Find an in-network doctor, dentist, or facility Find a form Find 1095-B tax form information View the Cigna Glossary Contact Cigna


Individuals and Families Medicare Employers Brokers Providers

Secure Member Sites

myCigna member portal Health Care Provider portal Cigna for Employers Client Resource Portal Cigna for Brokers

The Cigna Group Information

About Cigna Healthcare Company Profile Careers Newsroom Investors Suppliers The Cigna Group Third Party Administrators International Evernorth

 Cigna. All rights reserved.

Privacy Legal Product Disclosures Cigna Company Names Customer Rights Accessibility Report Fraud Sitemap Cookie Settings


Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details