Skip to main navigation Skip to main content Skip to footer For Medicare For Providers For Brokers For Employers Español For Individuals & Families: For Individuals & Families Medical Dental Other Supplemental Explore coverage through work How to Buy Health Insurance Types of Dental Insurance Open Enrollment vs. Special Enrollment See all topics Shop for Medicare plans Member Guide Find a Doctor Log in to myCigna
Home Knowledge Center Wellness Library Barriers to Psychological Care

Barriers to Psychological Care

Overview

Many people hesitate to get help for mental health problems. It can be hard to take that first step. Here are some common barriers and ideas for other ways that you might think about them. Maybe you'll see yourself in one of these.

Reasons people might not get help for mental health problems, and possible solutions

Barrier

Solution

"It's hard to schedule and find time for an appointment."

"I can't get there."

  • Therapists, clinics, and hospitals may offer after-hours appointments or weekend hours. They may also offer virtual appointments.
  • Plan your appointments for times that work for you. You may have to wait a few days. But if that's the time you can do it, it's worth the wait.
  • When you call for an appointment, explain your situation. Most mental health care professionals will try to find a time that works for both of you.
  • Ask a friend to help you get there, or check local bus schedules.

"See a shrink? I'm not crazy."

"People will think I'm weak."

"What will my family and friends think?"

  • You are looking for help so you will feel better. It takes strength and courage to seek help from others.
  • Mental health problems are real and can harm your physical health. They are often caused by an imbalance of certain chemicals in the brain. They also may run in families. Mental health problems aren't character flaws.
  • You can get better with the right kind of treatment. Treatment includes medicine, counseling, psychotherapy (therapy), self-care, or a combination of these. The kind of treatment you have will depend on how severe your symptoms are.

"Someone might get into my medical records and see this."

Doctors, mental health care professionals, hospitals, and clinics take privacy seriously. They won't share your records with anyone not involved in your treatment. If you have questions about your privacy, ask them about it when you call for an appointment.

"I've tried to talk to people. They just don't get it and don't care."

  • It may be hard for some people to understand or relate to your experiences. But other people can understand. Consider finding people who have had similar experiences.
  • Contact your local National Alliance for Mental Illness (NAMI) branch to find support groups and other events for people dealing with similar situations.

"I can't afford it."

  • Many towns and cities have resources that may help. Call your local social services department or welfare office to find out.
  • If you have insurance, check your policy to see if you have mental health benefits.
  • Look into the Family and Medical Leave Act (FMLA). You may be able to use it to take time off for doctor visits.
  • Ask your doctor for help. He or she may be able to find free or low-cost medicine, counseling, or therapy.
  • Some universities, hospitals, and other institutions may have training programs and may offer reduced fees.
  • Check to see if you qualify for Medicaid or Medicare. These programs may be able to help you.

This information does not replace the advice of a doctor. Healthwise, Incorporated, disclaims any warranty or liability for your use of this information. Your use of this information means that you agree to the Terms of Use. Learn how we develop our content.

© 1995-2022 Healthwise, Incorporated. Healthwise, Healthwise for every health decision, and the Healthwise logo are trademarks of Healthwise, Incorporated.

Related Links

Anorexia Nervosa Obsessive-Compulsive Disorder (OCD) Schizophrenia Depression Bulimia Nervosa Bipolar Disorder

<cipublic-spinner variant="large"><span>Loading…</span></cipublic-spinner>

Page Footer

I want to...

Get an ID card File a claim View my claims and EOBs Check coverage under my plan See prescription drug list Find an in-network doctor, dentist, or facility Find a form Find 1095-B tax form information View the Cigna Glossary Contact Cigna

Audiences

Individuals and Families Medicare Employers Brokers Providers

Secure Member Sites

myCigna member portal Health Care Provider portal Cigna for Employers Client Resource Portal Cigna for Brokers

Cigna Company Information

About Cigna Company Profile Careers Newsroom Investors Suppliers Third Party Administrators International Evernorth

 Cigna. All rights reserved.

Privacy Legal Product Disclosures Cigna Company Names Customer Rights Accessibility Non-Discrimination Notice [PDF] Language Assistance [PDF] Report Fraud Sitemap

Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., and Cigna HealthCare of North Carolina, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities  that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details