Skip to main navigation Skip to main content Skip to footer For Medicare For Providers For Brokers For Employers Español For Individuals & Families: For Individuals & Families Medical Dental Other Supplemental Explore coverage through work How to Buy Health Insurance Types of Dental Insurance Open Enrollment vs. Special Enrollment See all topics Shop for Medicare plans Member Guide Find a Doctor Log in to myCigna
Home Knowledge Center Wellness Library Preparing for Your Hospital Stay

Preparing for Your Hospital Stay

Not all hospital stays begin in the emergency room. Sometimes you have time to prepare for a scheduled hospital stay. But even when you don't have an emergency medical problem, getting ready to go to the hospital may leave you feeling overwhelmed and even a little stressed. By taking steps to prepare for your stay ahead of time, you can get control of some of that stress and save that energy for feeling better as soon as possible.

  • Plan ahead for those medical bills. Most insurance plans require that you let them know ahead of time about your hospital stay. If you don't, there's a risk that the plan will refuse to cover your stay. You'll also want to make sure that the hospital you're going to is covered under your plan.
  • Call the hospital's billing department if you have no insurance. Ask them what they can do to help you. Many hospitals have financial counselors. They will likely arrange a payment plan for you. They may even offer you a discount. Your hospital may offer a larger discount if you pay all or some of the bill ahead of time. You may also be able to work with various care providers to lower the cost of your stay and treatment. If you have little or no income, you may qualify for a hospital's charity care program or government assistance.
  • Make your wishes known to loved ones. Before you go into the hospital, fill out a living will and medical power of attorney. It's smart to have these documents ready—and to make sure your loved ones know where they are—because in the unlikely event that they're needed, they will be a huge help to your family.
    • Living will. This is a document that states your wishes about end-of-life medical treatment if you are unable to speak for yourself.
    • Medical power of attorney. This document names a health care agent, someone you choose who will make medical decisions on your behalf when you're not able to do so.
  • Decide about banking blood. If you are going to have surgery and expect to need a blood transfusion, you may want to bank your own blood a few weeks before the surgery. If you do need a transfusion, doctors can use your own blood. Talk with your doctor about this option.
  • Take care of pre-hospital tasks. Check that you have arranged for things to be taken care of while you're gone—like child and pet care, yard care, collecting your mail, and paying your bills. If possible, ask a relative or friend to be your helper, to go with you to the hospital and be with you as much as possible during your stay. This person can keep an eye on you, alert the care team when needed, make sure your questions get answered, and take notes when the doctor visits you. If you're going in for surgery, follow the instructions exactly about when to stop eating and drinking.
  • Make a hospital packing list.
    • Fill out and bring all your paperwork, including:
      • Your ID and insurance card.
      • A list of emergency contact names and phone numbers.
      • A list of all medicines, including over-the-counter medicines as well as vitamins, supplements, and herbal remedies you take.
    • Decide which personal and comfort items you want to bring, such as:
      • Your eyeglasses, hearing aid, or dentures.
      • Your cell phone and charger or a prepaid phone card.
      • Bathroom items, like soap, shampoo, toothbrush, toothpaste, deodorant, hairbrush, and a shaver.
  • Make a last-minute checklist.
    • Shower or bathe at home before you leave. If you're having surgery, don't shave the surgery area yourself.
    • Do not apply lotions, perfumes, deodorants, or nail polish.
    • Remove all piercings and jewelry, including wedding rings. These things can get in the way of some tests and treatments.

This information does not replace the advice of a doctor. Ignite Healthwise, LLC, disclaims any warranty or liability for your use of this information. Your use of this information means that you agree to the Terms of Use. Learn how we develop our content.

© 2024-2025 Ignite Healthwise, LLC.

Related Links

Understanding Health Insurance Navigating Your Hospital Stay Your Hospital Stay: Your Room and Routine

<cipublic-spinner variant="large"><span>Loading…</span></cipublic-spinner>

Page Footer

I want to...

Get an ID card File a claim View my claims and EOBs Check coverage under my plan See prescription drug list Find an in-network doctor, dentist, or facility Find a form Find 1095-B tax form information View the Cigna Glossary Contact Cigna

Audiences

Individuals and Families Medicare Employers Brokers Providers

Secure Member Sites

myCigna member portal Health Care Provider portal Cigna for Employers Client Resource Portal Cigna for Brokers

The Cigna Group Information

About Cigna Healthcare Company Profile Careers Newsroom Investors Suppliers The Cigna Group Third Party Administrators International Evernorth

 Cigna. All rights reserved.

Privacy Legal Product Disclosures Cigna Company Names Customer Rights Accessibility Non-Discrimination Notice Language Assistance [PDF] Report Fraud Sitemap Cookie Settings

Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details