Disclaimers

Disclaimers

Disclaimers that apply to all plans:

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Arizona, Inc., Cigna HealthCare of St. Louis, Inc., HealthSpring Life & Health Insurance Company, Inc., HealthSpring of Florida, Inc., Bravo Health Mid-Atlantic, Inc., and Bravo Health Pennsylvania, Inc.

The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Contact plan for details and availability of these services. This information is not a complete description of benefits.

For Arizona Residents Only:

Call Customer Service at 1 (800) 627-7534 (TTY 711)
8:00 am - 8:00 pm local time
October - March: 7 days a week
April - September: Monday - Friday

Our automated phone system may answer your call weekends, holidays, and after hours. ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1 (800) 627-7534 (TTY - 711) 8:00 am – 8:00 pm local time. Translations can be found here.

For Non-Arizona Residents:

Call Customer Service at 1 (800) 668-3813 (TTY 711)
8:00 am - 8:00 pm local time
October - March: 7 days a week
April - September: Monday - Friday

Our automated phone system may answer your call weekends, holidays, and after hours. ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 1 (800) 668-3813 (TTY 711) 8:00 am - 8:00 pm local time. Translations can be found here.

The disclaimers on this page apply to the benefits outlined throughout plan documents. This information is not a complete description of benefits. Benefits vary by plan. Prior authorization and/or referrals are required for certain services. A licensed benefit advisor can assist you with any questions about our plans by calling the number above.

Benefits, premiums, and/or copayments/co-insurance may change on January 1.

Every year, Medicare evaluates plans based on a 5-star rating system.

Medicare beneficiaries may also enroll in Cigna plans through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov.

Individual Plan Disclaimers:

Click your plan below to see applicable disclaimers.

To join this plan, you must be entitled to Medicare Part A, enrolled in Medicare Part B, and diagnosed with diabetes mellitus.

Out-of-network/non-contracted providers are under no obligation to treat Cigna-HealthSpring members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

Out-of-network/non-contracted providers are under no obligation to treat Cigna-HealthSpring members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

For PPO and POS plans, out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our Customer Service number or see your Evidence of Coverage for more
information, including the cost-sharing that applies to out-of-network services.

Out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

Out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

For PPO and POS plans, out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our Customer Service number or see your Evidence of Coverage for more
information, including the cost-sharing that applies to out-of-network services.

For PPO and POS plans, out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our Customer Service number or see your Evidence of Coverage for more
information, including the cost-sharing that applies to out-of-network services.

Out-of-network/non-contracted providers are under no obligation to treat members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

To join this plan, you must be entitled to Medicare Part A, enrolled in Medicare Part B, and Medicaid.

Cigna-HealthSpring TotalCare plans are available to anyone who has both Medical Assistance from the State and Medicare. Premiums, copays, coinsurance, and deductibles may vary based on the level of Extra Help you receive.

Out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

To join this plan, you must be entitled to Medicare Part A, enrolled in Medicare Part B, meet the Skilled Nursing Facility level of care, and reside in a nursing home.

Out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

For PPO and POS plans, out-of-network/non-contracted providers are under no obligation to treat Cigna members, except in emergency situations. Please call our Customer Service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

Cigna’s pharmacy network includes limited lower-cost, preferred pharmacies. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 1 (800) 222-6700 or consult the online pharmacy directory.

Cigna’s pharmacy network includes limited lower-cost, preferred pharmacies. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 1 (800) 222-6700 or consult the online pharmacy directory.

Cigna’s pharmacy network includes limited lower-cost, preferred pharmacies. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, please call 1 (800) 222-6700 or consult the online pharmacy directory.