Medicare Extra Help

Medicare helps pay prescription drug costs for people who qualify.

What is Medicare Extra Help?

Medicare gives "extra help" to pay prescription drug costs for people who have limited income and resources. Resources are your savings and stocks, but not your home or car. If you qualify, you will get help paying for any Medicare drug plan's monthly premium, yearly deductible, and drug copays. This extra help will count toward your out-of-pocket costs.

How do I qualify for Extra Help?

Here are some ways you can qualify for Extra Help:

  • If you get full Medicaid benefits, you are automatically eligible for Extra Help—there is no need to apply separately. Medicare will mail you a letter with information about Extra Help when you qualify.
  • If you get any help from Medicaid paying your Medicare premiums or receive Supplemental Security Income, you will automatically get Extra Help and do not need to apply separately. However, you will need to enroll in a Medicare prescription drug plan.
  • If you have limited income and resources and don’t get help from Medicaid, you can apply for Extra Help and enroll in a Medicare drug plan1. Call 1 (800) MEDICARE (1 (800) 633-4227), 24/7 (TTY 1 (877) 486-2048).

How do I prove I’m eligible for Extra Help?

The Centers for Medicare & Medicaid Services (CMS) started the Best Available Evidence (BAE) policy to deal with Extra Help eligibility. BAE makes sure that people getting Extra Help aren’t charged too much or have higher copayments than you’re supposed to.

According to CMS, all plan sponsors, like Cigna, must accept BAE sent by someone applying for Extra Help if they are eligible, even if Medicare records don’t show it. Once you’ve sent Best Available Evidence to Cigna Medicare, we will ask CMS to change your status in their system.

Some acceptable forms of Best Available Evidence are:

  • A copy of your Medicaid card (if you have one)
  • A copy of a state document that shows you have Medicaid
  • A print-out from a state electronic enrollment file or from your state's Medicaid systems that shows you have Medicaid
  • A screenprint from the State's Medicaid systems showing Medicaid status
  • Any other document from your state that shows you have Medicaid
  • A document from your state that shows you have Medicaid and are getting home- and community-based services
  • Social Security Administration (SSA) Award Letter
  • An “Application Filed by Deemed Eligible” (SSA publication HI 03094.605) confirming that the beneficiary is “automatically eligible for extra help”

See a sample notice of the Application filed

Go to CMS.gov to learn more about BAE Policy

Medicare and Social Security Info:

Interested in More Information?

Medicare Online

Social Security Online

More Member Resources and Services

Cigna Case Management

Get help managing chronic or new health issues.

Healthy Rewards

Discounts on health and wellness programs (myCigna login required).

Medication Therapy Management

Support from Cigna Medicare clinical pharmacists.

Pharmacy Network

Save on copays with a Cigna preferred network pharmacy.

Back to Member Resources and Services

1Refer to your Evidence of Coverage for additional details on “extra help”/Low Income Assistance (LIS). Search for plans in your area and view the LIS premium chart located on the plan’s detail page. The chart will show you what your monthly plan premiums would be if you get extra help.