CIGNA'S POSITION ON HEALTH CARE REFORM – THE PATIENT PROTECTION AND AFFORDABLE CARE ACT (PPACA)
23 March 2011
For Media March 23, 2011
In these changing times, Cigna’s focus remains helping the people we serve improve their health, well-being, and sense of security. And this keen focus has proven to translate into a better bottom line for our clients and customers. We continue to support health care reform’s goal of ensuring affordable, high-quality health care for all Americans. However, from our perspective, there is still much to be done to improve the affordability and quality of health care. We continue to advocate on behalf of those we serve in order to support that change. We remain vocal in Washington and in public about the need for more affordable, high-quality care. We continue partnering with employers, brokers, and producers to improve the productivity and health of their workforces.
The Road Ahead:
Cigna remains focused on compliance with the legislation and on the implementation of key provisions that are effective this year and in early 2012. We are also continuing our work on preparation for the opening of the Exchange marketplace, which is set to begin in 2014. Additionally, we are continuing to engage with key federal and state legislators and regulators to ensure that they have the necessary information as these provisions are discussed and evaluated.
Regardless of what may happen on the legislative front, there will continue to be a growing need for programs and services that improve health quality while reducing cost. The continued rapid escalation in health care costs must be addressed. Our aim is to transform the delivery of health care to our customers. We are achieving this by improving customer engagement through technology, offering innovative health and wellness programs and collaborating with others to improve cost and health outcomes.
Cigna has been a long-standing proponent of access to quality care and education for consumers about their choices in the market. For instance, we were one of the first providers of Disease Management programs for individuals with chronic conditions like diabetes or coronary heart disease. And we recently overhauled our solutions for chronic conditions by rolling out Your Health First, a next generation, holistic solution for individuals with chronic conditions. This innovative program enables our health coaches to access an individual’s full health history to understand the whole person and evaluate his or her health risks and conditions. The coach helps individuals develop a personal health plan specific to their complete health needs.
Another example is aggressive support of Collaborative Accountable Care, a total health improvement approach that increases patient engagement, improves outcomes, and ultimately lowers cost by aligning information and financial incentives for health care professionals. Today, we have more than 100,000 customers and 1,800 physicians in Accountable Care programs spanning 11 states. Initial results from our pilot program are encouraging.
Regarding efforts to repeal PPACA:
Regardless of the recent court challenges, the PPACA remains the law of the land. Most of the major health insurance reform provisions affecting us are already effective, and we are complying with them. Unless and until a provision is invalidated by final judicial action or amended by legislation, we must and will continue to comply with it.