What is Digital Engagement?Cigna's approach to digital engagement is to create a new health care experience for you, the customer, which integrates gamification, mobile computing, social media and web-based incentives to help improve your health, wellbeing and sense of security.
What’s Cigna Doing?
Did you know that your cost for an MRI can vary between $500 to $2,500? Using our secure, personalized website myCigna.com you can find cost and quality information on Cigna-contracted doctors and hospitals for more than 200 medical procedures (representing 80% of claims), and receive accurate cost of care estimates according to the real-time status of your personal health plan and available health account funds.
Download your myCigna Mobile App to manage your health plan benefits from your smartphone or tablet. Depending on your plan, you can:
- find a doctor using Cigna’s award-winning physician directory,
- access ID card information in one convenient location,
- view and manage account balances and deductibles,
- look up medical, dental and pharmacy claims,
- research and compare drug prices at 60,000 pharmacies.
Play Your Way to Health Cigna has entered into a strategic alliance with Audax HealthTM, an end-to-end digital health company, to develop a customized digital engagement platform designed to help our customers improve their health through fun and engaging health-related activities and information.
BodyMedia Health Tracker Cigna has launched a pilot program that combines a BodyMedia® digital health tracker and mobile app with our health coaches to see if we can increase and accelerate health improvement and reduce the diabetes risks of literally 1,000s of customers. Web-Based Incentives A key improving health is to reward progress. For plans that offer incentives for health improvement, we have built our own web-based incentives engine that ensures instant gratification once a customer achieves a particular milestone. This engine provides near real-time integrated data among our health coaches, customer service reps. and customers through myCigna.com. MDLIVE Cigna's latest telehealth initiative through MDLIVE represents anytime, anywhere access to quality care; enabling eligible customers to schedule a virtual consult with a Board Certified physician and resolve a non-emergency medical issue in at a time that works for you. It’s cost-effective and convenient for minor illnesses such as allergies, pink eye and sinus infections.
Publications/NewsCigna Named Top IT Innovator by InformationWeek 500
Cigna Provides Highly Accurate Prices for 200+ Procedures And Health Professional Quality Information to its U.S. Customers
Your Health Has Met Its App®
Audax Health™ Teams with Cigna to Improve Customers’ Health and Costs through Digital Engagement Platform
The Doctor Will See You Now: Cigna Teams with MDLIVE to Offer Health Care Access 24/7/365
Announcing Cigna Coupon Program through Everyday Healthy ValuesTM