BLOOMFIELD, Conn. – August 10, 2018 – REVISED August 21, 2018 – In recognition of the scope of devastation and needs of people affected by the wildfires sweeping across California, Cigna (NYSE:CI) and the Cigna Foundation are responding by easing some plan requirements where needed, opening up a toll-free counseling line and donating to the American Red Cross.
To ensure Cigna customers in California continue to have ready access to prescriptions during this difficult time, Cigna has lifted prescription refill requirements in affected areas through Sept. 25. Additionally, in Lake, Mariposa, Mendocino, Napa, Riverside, San Diego, Santa Barbara, Shasta and Siskiyou counties, more time will be allowed for prior authorizations, pre-certifications and referrals for medical care, and for filing claims. If in-network services or providers are not available in these areas due to the wildfires, out-of-network services will be covered at the in-network benefit level. Customers in California with questions on any aspect of their pharmacy or medical care may call the number on their customer ID card, or call 1-800-244-6224.
For all members of the communities affected by the wildfires, Cigna is providing free telephone counseling through Sept. 25, 2018. The special toll-free number is available by calling 1-866-912-1687, 24 hours a day, seven days a week.
Additionally, the Cigna Foundation is making a $25,000 donation to the American Red Cross to assist with relief efforts. The Cigna Foundation also will match, dollar for dollar, up to $100,000, all donations by Cigna employees in support of American Red Cross disaster relief.
About the Cigna Foundation The Cigna Foundation, founded in 1962, is a private foundation funded by contributions from Cigna Corporation (NYSE: CI) and its subsidiaries. The Cigna Foundation supports organizations sharing its commitment to enhancing the health of individuals and families, and the well-being of their communities, with a special focus on those communities where Cigna employees live and work.
About Cigna Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Life Insurance Company of North America, Cigna Life Insurance Company of New York, or their affiliates. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in over 30 countries and jurisdictions, and has more than 95 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com. For more information about Cigna's proposed acquisition of Express Scripts, please visit www.advancinghealthcare.com.