online-security-information
default
includes/header-noglobalnav
  • Individuals
  • Employers
  • Health Care Providers
  • Cigna International
  • About Cigna
  • Contact Us
  • Find a Doctor, Dentist or Facility
  • Log in to myCigna
  • Log in to myCigna
  • Find a Doctor
Find a Doctor Log in to myCigna

Home
Individuals and Families
  • Overview
  • Plans and Services
  • Health and Wellness
  • Member Resources
  • Understanding Insuance
Employers and Brokers
  • Overview
  • Plans and Services
  • Who we Serve
  • Why Cigna
  • Industry Insights
  • Become a Broker
Health Care Providers
  • Overview
  • Credentialing
  • Coverage and Claims
  • Pharmacy
  • Provider Resources
About Cigna
  • Overview
  • Company Profile
  • Corporate Responsibility
  • Informed on Reform
  • Investor Relations
  • Events and Sponsorships
  • Cigna Newsroom
  • Contact Us
  • Careers
  • Newsroom
  • Cigna International
    • Facebook
    • TUMBLR
    • LinkedIn
    • Google +
    • EMAIL
    • Twitter
    • PINTEREST
    • DIGG
    • DELICIOUS
    • STUMBLEUPON

Online Security Information

  1. Firewall security and monitoring of unauthorized access attempts. Your account is frozen after five invalid login attempts. Should you forget your password, use the password reset tool which prompts you to answer security questions. Your password will never be displayed on Web pages.
  2. Requiring use of the most secure browser versions available. Only browsers that support Secure Socket Layer (SSL) and 128-bit can be used to access these Web services. SSL minimizes the likelihood that third parties will read electronic messages between you and Cigna, even if intercepted. If you use Microsoft Internet Explorer or Netscape Navigator/Communicator and do not have version 6.0 or higher, you may download the latest versions of the following browsers:
    • Internet Explorer at windows.microsoft.com.
    • Netscape Navigator or Communicator   at cnet.com
    • Firefox at mozilla.com.
  3. Ending your encrypted session if you become inactive for several minutes after logging in. Built-in timers determine if you have become inactive.
  4. Requiring login for authentication before returning to a bookmarked page, or when returning to a secure Cigna website after leaving it.

What steps can I take to help ensure the security of my account information?
You share responsibility for maintaining the security of personal account information when using online services. When you finish using a secure Cigna website, always use the logout link in the top right corner of the page to leave the service, then close your browser window.

Also, never share your password. For the continued protection of your account, we encourage you to use the password reset tool on a periodic basis.

How can I tell if my online session with Cigna is encrypted? 
Look for a key icon or a padlock icon at the lower right corner of your browser. These icons represent an encrypted session. A broken key or an open lock indicates that the session is not encrypted. (Note that a broken key or open lock might appear when a page loads; the session is still encrypted if the key or lock is present when the page has finished loading.)

  • I Want to...
  • Buy individual and family health insurance
  • Print an ID card
  • View drug lists
  • Login to myCigna
  • Get Cigna mobile apps
  • Get an explanation of benefits
  • See if I am covered for...
  • Find a form
  • Find a doctor
  • Look up health care terms
  • Learn about Cigna Informed Choice
  • Other Cigna Sites for...
  • Current Customers
  • Health Care Professionals
  • Employers
  • Individual & Family Brokers
  • Small Business Brokers
  • International Coverage for Individuals (cignaglobal.com)
  • International Group Plans (cignaglobalhealth.com)
  • Products & Solutions for...
  • Individuals & Families
  • Cigna Medicare
  • Cigna Through Work
  • Businesses
  • Brokers
  • Third Party Administrators
  • Taft Hartley and Federal Plans
  • Supplier Community
  • All Products & Services
  • Cigna Corp Info
  • Company Profile
  • Corporate Responsibility
  • Newsroom
  • Informed on Reform
  • Contact Us
  • Investor Relations
  • Careers

Follow Us

© Cigna. All rights reserved
  • Privacy
  • Legal Disclaimer
  • Product Disclosures
  • Cigna Company Names
  • Customer Rights
  • Nondiscrimination Notice [PDF]
  • Report Fraud
  • Sitemap
Language Assistance
  • Español
  • 中文
  • Tiếng Việt
  • 한국어
  • Tagalog
  • Русский
  • العربية
  • Kreyòl
  • Français
  • Português
  • Polski
  • 日本語
  • Italiano
  • Deutsch
  • فارسی
  • More...

Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., and Cigna HealthCare of North Carolina, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Group Universal Life (GUL) insurance plans are insured by CGLIC. Life (other than GUL), accident, critical illness, hospital indemnity, and disability plans are insured or administered by Life Insurance Company of North America, except in NY, where insured plans are offered by Cigna Life Insurance Company of New York (New York, NY). All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

 Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details