New Cigna-HealthSpring customers may be taking medications that have certain restrictions, such as requiring prior authorization. Cigna-HealthSpring may provide coverage for a short-term supply of a medication without the need for prior authorization. To learn more, please use link below.
The Over-the-Counter Catalog is an additional benefit offered to Cigna-HealthSpring STAR+PLUS Members. Cigna-HealthSpring STAR+PLUS Members are given $30 each quarter to purchase items in the catalog. Please note that this benefit is not available to nursing facility Members.
Three easy ways to order:
- Call 1-866-575-3744 (TTY: 7-1-1) Monday to Friday, 7 a.m. to 10 p.m. Central Time.
- Complete and mail the order form (coming soon).
- Login to order through our all-new OTC products website.
Note: Please review your Member Handbook for benefit details. Restrictions and limitations may apply to all value-added services.
For customers who need long-acting reversible contraceptives, Cigna-HealthSpring covers certain medications. A prescription from your doctor will need to be sent to a specialty pharmacy. You will then receive the medication from the pharmacy, which you will then bring to your doctor’s office so he or she may implant it. To learn more about this benefit, including which medications are covered and which pharmacies you may use, please call us at 1-877-653-0327 (TTY: 7-1-1) Monday to Friday, 8 a.m. to 5 p.m. Central Time for assistance.