Contact
Cigna-HealthSpring


En Español

We encourage you to contact us directly if you need help with an existing plan. Please review the plan types below and select the appropriate contact information.

If you are in an Employer sponsored group plan, please call the phone number on the back of your ID card.

Looking for a new plan or already enrolled? Call:
1-800-668-3813
Hours are October 1st – February 14th, 8:00 am - 8:00 pm local time, 7 days a week.

From February 15 – September 30, Monday – Friday 8:00 am - 8:00 pm local time, Saturday 8:00 am - 6:00 pm local time. Messaging service used weekends, after hours, and Federal holidays.

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

Contact Customer Service by mail:
Cigna-HealthSpring
Attn: Customer Service

P.O. Box 20002
Nashville, TN 37202

Looking for a new plan or already enrolled? Call:
1-800-627-7534

7 days a week, 8 am – 8pm Hours apply Monday – Friday, February 15 – September 30 (a voicemail system is available on weekends and holidays).

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

Contact Customer Service by mail:
Cigna Medicare Services
Attn: Medicare

PO Box 29030
Phoenix, AZ 85038-9971

Looking for Plan Information? Call:
1-855-391-2556
8 am to 8 pm (your local time)
7 days a week (Our automated phone system may answer your call during weekends from Feb. 15 - Sept. 30).

Looking for a new plan or already enrolled? Call:
1-800-222-6700
8 am to 8 pm (your local time)

7 days a week (Our automated phone system may answer your call during weekends from Feb. 15 – Sept. 30).

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

Contact Customer Service by mail:
Cigna-HealthSpring Rx (PDP)

PO Box 269005
Weston, FL 33326-9927