Contact
Cigna-HealthSpring


En Español

We encourage you to contact us directly if you need help with an existing plan. Please review the plan types below and select the appropriate contact information.

If you are in an Employer sponsored group plan, please call the phone number on the back of your ID card.

Looking for a new plan? Call toll free:
1-855-984-1401

From October 1st – March 31st: 8 am - 8 pm local time, 7 days a week

From April 1st – September 30th: Monday – Friday 8:00 am - 8:00 pm local time, Saturday 8 am - 5 pm local time. Messaging service used weekends, after hours, and Federal holidays.

Looking for information on your current Cigna-HealthSpring plan? Call toll free:
1-800-668-3813

From October 1st – March 31st: 8 am - 8 pm local time, 7 days a week

From April 1st – September 30th: Monday – Friday 8 am - 8 pm local time, Saturday 8 am - 5 pm local time. Messaging service used weekends, after hours, and Federal holidays.

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

Contact Customer Service by mail:
Cigna-HealthSpring
Attn: Customer Service

P.O. Box 20002
Nashville, TN 37202

Looking for a new plan or already enrolled? Call toll free:
1-800-627-7534

From October 1st – March 31st: 8 am - 8 pm (Arizona time), seven days a week.

From April 1st – September 30th: Monday – Friday 8:00 am - 8:00 pm (Arizona time). Voicemail available on weekends and Federal Holidays.

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

Contact Customer Service by mail:
Cigna Medicare Services
Attn: Medicare

PO Box 29030
Phoenix, AZ 85038-9971

Looking for a new plan? Call toll free:
1-855-391-2556

8 am - 8 pm local time 7 days a week. Our automated phone system may answer your call during weekends from April 1 – September 30.

Looking for information on your current Cigna-HealthSpring plan? Call toll free:
1-800-222-6700

8 am - 8 pm local time 7 days a week. Our automated phone system may answer your call during weekends from April 1 – September 30.

For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling.

Contact Customer Service by mail:
Cigna-HealthSpring Rx (PDP)

PO Box 269005
Weston, FL 33326-9927