MEDICARE INFORMATION AND TOOLS FOR HEALTH CARE PROVIDERS

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Welcome

We want to partner with you to provide care for our customers. On this page you will find useful information and tools to assist in that goal. We share your commitment for better health for your patients. If you’re new to Cigna-HealthSpring, we want to welcome you with this short video.

ATTENTION PROVIDERS:
The states listed below have issued state and local emergencies for several counties. Please allow access to Medicare services for customers in impacted areas. We will provide additional updates as received. The declarations will remain effective until further notice. If we do not receive further notification, declarations will expire 30 days from the issue date. For more information read the following notices:

  • Georgia Provider Notice – The state of Georgia has issued a State of Emergency effective 10/10/2018 in response to Hurricane Michael.
  • North Carolina Provider Notice – The state of North Carolina has issued a State of Emergency effective 10/10/2018 in response to Hurricane Michael.
  • South Carolina Provider Notice – The state of South Carolina has issued a State of Emergency effective 10/9/2018 in response to Hurricane Michael.
  • Alabama Provider Notice – The state of Alabama has issued a State of Emergency effective 10/8/2018 in response to Tropical Storm Michael.
  • Florida Provider Notice – The state of Florida has issued a State of Emergency effective 10/7/2018 due to Tropical Storm Michael.
  • Texas Provider Notice – The state of Texas has issued a State of Emergency effective 9/28/2018 for Tarrant County due to severe weather conditions and flooding.
  • Texas Provider Notice – The state of Texas has issued a State of Emergency effective 9/14/2018 due to the Tropical Disturbance in the Gulf of Mexico.

Key Resources

HSConnect Online Portal

The tools you need in a secure environment.

Stay Informed

Update your provider information, receive the latest regulatory changes
and more.

Misdirected Claims

Understand the proper claim submission process.

Find Professionals

Access our online Health Care Professional Directory.

Get Drugs Approved

Find the forms you need for easier drug prior authorization and coverage determination requests.

Health Care Provider Forms

Interested in joining Cigna-HealthSpring? Get medical authorization request forms and interest forms for your area.

Other Resources

Clinical Practice Guideline

Access evidence based clinical practice guidelines for healthcare decision-making that targets specific clinical circumstances.

Behavorial Health Information

Find out more about our Individualized and Integrated Behavioral Health Solutions.

Pharmacy Information

Learn about important updates concerning drug recalls and other pharmacy alerts.

ICD-10 Information

Stay compliant with ICD-10 coding and documentation information for Cigna-HealthSpring Health Care Providers.

Cigna-HealthSpring Network Insider

Check out our interactive online magazine for articles, videos and detailed information.

Retrospective Review Requirements

See our Retrospective Review Requirements for Cigna-HealthSpring Medicare Advantage.