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We want to partner with you to provide care for our customers. On this page you will find useful information and tools to assist in that goal. We share your commitment for better health for your patients. If you’re new to Cigna-HealthSpring, we want to welcome you with this short video (links to gateway page).

The states listed below have issued state and local emergencies for several counties. Please allow access to Medicare services for customers in impacted areas. We will provide additional updates as received. The declarations will remain effective until further notice. If we do not receive further notification, declarations will expire 30 days from the issue date. For more information read the following notices:

Key Resources

HSConnect Online Portal

The tools you need in a secure environment.

Stay Informed

Update your provider information, receive the latest regulatory changes
and more.

Find Professionals

Access our online Health Care Professional Directory.

Get Drugs Approved

Find the forms you need for easier drug prior authorization and coverage determination requests.

Other Resources

Clinical Practice Guidelines

Access evidence based clinical practice guidelines for healthcare decision-making that targets specific clinical circumstances.

Behavorial Health Information

Find out more about our Individualized and Integrated Behavioral Health Solutions.

Pharmacy Information

Learn about important updates concerning drug recalls and other pharmacy alerts.

ICD-10 Information

Stay compliant with ICD-10 coding and documentation information for Cigna-HealthSpring Health Care Professionals.

News for Cigna-HealthSpring Health Care Professionals

Cigna-HealthSpring Network Insider

Check out our interactive online magazine for articles, videos and detailed information.

Misdirected Claims Information

Understand the proper claim submission process.

Retrospective Review Requirements

See our Retrospective Review Requirements for Cigna-HealthSpring Medicare Advantage.