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The local emergencies listed below have been issued which impact Part C membership. Please allow access to Medicare services for customers in impacted areas. Declarations expire 30 days after the issue date unless an extension notice is received. Follow the links below for additional information about each notice and the specific areas impacted. We will provide additional updates as received.

  • Due to Tropical Storm Nate, local emergencies were issued on 10/6/2017 for various counties in Mississippi, Alabama and Florida.
  • Due to Hurricane Harvey, local emergencies were issued on 8/24/2017 for various counties in Texas. The declaration period ended on 9/22/2017 for all counties except for Harris County. For Harris county only, the declaration period has been released for Cigna-HealthSpring customers effective 11/9/2017.


Welcome! We want to partner with you to provide care for our customers. On this page you will find useful information and tools to assist in that goal. We share your commitment for better health for your patients. If you’re new to Cigna-HealthSpring, we want to welcome you with this short video (links to gateway page).

Key Resources

Stay Informed

Update your provider information, receive the latest regulatory changes and more.

Find Professionals

Access our online Health Care Professional Directory.

HSConnect Online Portal

The tools you need in a secure environment.

Get Drugs Approved

Find the forms you need for easier drug prior authorization and coverage determination requests.

Other Resources

Clinical Practice Guidelines

Access evidence based clinical practice guidelines for healthcare decision-making that targets specific clinical circumstances.

Behavorial Health Information

Find out more about our Individualized and Integrated Behavioral Health Solutions.

Pharmacy Information

Learn about important updates concerning drug recalls and other pharmacy alerts.

ICD-10 Information

Stay compliant with ICD-10 coding and documentation information for Cigna-HealthSpring Health Care Professionals.

News for Cigna-HealthSpring Health Care Professionals

Cigna-HealthSpring Network Insider

Check out our interactive online magazine for articles, videos and detailed information.

Misdirected Claims Information

Understand the proper claim submission process.

Retrospective Review Requirements

See our Retrospective Review Requirements for Cigna-HealthSpring Medicare Advantage.