Member Resources for Group Medicare Plans
Find information about your Cigna Healthcare Group Medicare plan benefits and coverage, as well as useful tools and links.
Group Medicare Resources
Group Medicare Provider Network
Quick Links
Group Medicare Advantage Plans (MA/MAPD)
2024 Group Medicare Advantage Plans
Updated 10/01/2023
2024 Star Ratings
2023 Group Medicare Advantage Plans
Updated 10/01/2022
2023 Star Ratings
Group Medicare Advantage Additional Resources
Group Medicare Part D Plans
2024 Group Medicare Part D Plans
Updated 10/01/2023
2024 Star Ratings
2023 Group Medicare Part D Plans
Updated 10/01/2022
2023 Star Ratings
Group Medicare Part D Additional Resources
Group Medicare Plans Drug List Formulary
2024 Complete Drug List Formulary
Updated 10/01/2023
2023 Complete Drug List Formulary
Updated 11/01/2023
Medicare Group Policies and Criteria
2024 Prior Authorization Criteria
Updated 10/01/2023
2023 Prior Authorization Criteria
Updated 11/01/2023
2024 Step Therapy Criteria
Updated 10/01/2023
2023 Step Therapy Criteria
Updated 11/01/2023
Need assistance?
If you have any questions about your employer-sponsored Cigna Healthcare group plan, we can help.
For Group Medicare Advantage Plans:
Call
October 1 – March 31: 8 am – 8 pm, 7 days a week.
April 1 – September 30: Monday – Friday, 8 am – 8 pm. Our automated phone system may answer your call during weekends, holidays, and after hours.
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you.
For Group Medicare Advantage plans - Arizona Only:
Call
October 1 – March 31: 8 am – 8 pm, 7 days a week.
April 1 – September 30: Monday – Friday, 8 am – 8 pm. Our automated phone system may answer your call during weekends, holidays, and after hours.
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you.
For Medicare Part D plans:
Call
Our automated phone system may answer your call during weekends from April 1 - September 30.
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you.
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Customer Plan Links
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Medicare Links
Medicare Advantage and Medicare Part D Policy Disclaimers
Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group. The Cigna Healthcare names, logos, and marks, including THE CIGNA GROUP and CIGNA HEALTHCARE are owned by The Cigna Group Intellectual Property, Inc. Subsidiaries of The Cigna Group contract with Medicare to offer Medicare Advantage HMO and PPO plans and Part D Prescription Drug Plans (PDP) in select states, and with select State Medicaid programs. Enrollment in a Cigna Healthcare product depends on contract renewal.
To file a marketing complaint,
Medicare Supplement Policy Disclaimers
Medicare Supplement website content not approved for use in: Oregon.
AN OUTLINE OF COVERAGE IS AVAILABLE UPON REQUEST. We'll provide an outline of coverage to all persons at the time the application is presented.
Our company and agents are not connected with or endorsed by the U.S. Government or the federal Medicare program. This is a solicitation for insurance. An insurance agent may contact you. Premium and benefits vary by plan selected. Plan availability varies by state. Medicare Supplement policies are underwritten by Cigna National Health Insurance Company, Cigna Health and Life Insurance Company, American Retirement Life Insurance Company or Loyal American Life Insurance Company. Each insurer has sole responsibility for its own products.
The following Medicare Supplement Plans are available to persons eligible for Medicare due to disability: Plan A in Arkansas, Connecticut, Indiana, Maryland, Oklahoma, Texas, and Virginia; Plans A, F, and G in North Carolina; and Plans C and D in New Jersey for individuals aged 50-64. Medicare Supplement policies contain exclusions, limitations, and terms under which the policies may be continued in force or discontinued. For costs and complete details of coverage, contact the company.
This website is designed as a marketing aid and is not to be construed as a contract for insurance. It provides a brief description of the important features of the policy. Please refer to the policy for the full terms and conditions of coverage.
In Kentucky, Plans A, F, G, HDG, N are available under Cigna National Health Insurance Company, Plans A, F, G, HDF, N are available under Cigna Health and Life Insurance Company and Plans A, B, C, D, F, G, N are available under Loyal American Life Insurance Company.
Kansas Disclosures, Exclusions and Limitations
Medicare Supplement Policy Forms: Plan A: CNHIC-MS-AA-A-KS, CNHIC-MS-AO-A-KS; Plan F: CNHIC-MS-AA-F-KS, CNHIC-MS-AO-F-KS; Plan G: CNHIC-MS-AA-G-KS, CNHIC-MS-AO-G-KS; Plan N: CNHIC-MS-AA-N-KS, CNHIC-MS-AO-N-KS
Exclusions and Limitations:
The benefits of this policy will not duplicate any benefits paid by Medicare. The combined benefits of this policy and the benefits paid by Medicare may not exceed one-hundred percent (100%) of the Medicare Eligible Expenses incurred. This policy will not pay benefits for the following:
(1) the Medicare Part B Deductible;
(2) any expense which You are not legally obligated to pay; or services for which no charge is normally made in the absence of insurance;
(3) any services that are not medically necessary as determined by Medicare;
(4) any portion of any expense for which payment is made by Medicare or other government programs (except Medicaid); or for which payment would have been made by Medicare if You were enrolled in Parts A and B of Medicare;
(5) any type of expense not a Medicare Eligible Expense except as provided previously in this policy;
(6) any deductible, Coinsurance or Co-payment not covered by Medicare, unless such coverage is listed as a benefit in this policy; or
(7) Preexisting Conditions: We will not pay for any expenses incurred for care or treatment of a Preexisting Condition for the first six (6) months from the effective date of coverage. This exclusion does not apply if You applied for and were issued this policy under guaranteed issue status; if on the date of application for this policy You had at least six (6) months of prior Creditable Coverage; or, if this policy is replacing another Medicare Supplement policy and a six (6) month waiting period has already been satisfied. Evidence of prior coverage or replacement must have been disclosed on the application for this policy. If You had less than six (6) months prior Creditable Coverage, the Preexisting Conditions limitation will be reduced by the aggregate amount of Creditable Coverage. If this policy is replacing another Medicare Supplement policy, credit will be given for any portion of the waiting period that has been satisfied.