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Home Medicare Member Resources and ServicesMedicare Premium Payment Options

Medicare Premium Payment Options

Information on how to pay your premium online, by check, automatic withdrawal, and more.

Select your plan type below to see your payment options.

Medicare Part D Prescription Drug Plans Options Medicare Advantage Options Medicare Supplement Options

Medicare Part D Prescription Drug Plans Options

One-Time Online Payments

Pay your monthly plan premium any time with our secure payment website available 24 hours a day, 7 days a week.

In order to make a payment, you will need your:

  • Cigna ID card
  • 8- or 11-digit customer ID number
  • ZIP code
  • Date of birth
  • Credit or debit card number and expiration date or your checking or savings bank account number and routing number. (You do not have to be the bank account holder to make a payment, but you must be an authorized user on the bank account.)

Access the online bill payment service

Automatic Payments

Set it and forget it. Have your premium automatically withdrawn from your bank account or debit card, or charged to your credit card.

Sign up online or by phone or mail.

To set up automatic payments, you will need your:

  • Cigna ID card
  • 8- or 11-digit customer ID number
  • ZIP code
  • Date of birth

Three Ways to Sign Up for Automatic Payments

  • Online: Go to the online bill payment service
  • By Phone: Call Customer Service at  (TTY 711)
  • By Mail: Print and mail in a completed form
    • Automatic Payment Form (Recurring Direct Debit) [PDF] or Credit Card Authorization Form [PDF]
Social Security or Railroad Retirement Board (RRB) Benefits Check Withdrawal

Have your monthly plan premiums withdrawn from your Social Security check or your Railroad Retirement Board benefits check, so you never miss a payment.

In order to set up a monthly plan withdrawal, you will need your:

  • Cigna ID card
  • 8- or 11-digit customer ID number
  • ZIP code
  • Date of birth

Sign up for monthly withdrawals

Pay by Phone

Make a payment with customer service assistance or by using our automated phone system at  (TTY 711).

Pay by Check

Mail your monthly premium payment directly to our plan with a check or money order along with the bottom portion of your invoice.

Mail to:
Cigna
P.O. Box 747102
Pittsburgh, PA 15274-7102

Find out what your Part D premium payment is for your state of residence.

View Part D Plan Premiums

Medicare Advantage Options

These options are available for most Cigna Medicare Advantage Plans. Arizona and Leon customers, see your Evidence of Coverage (EOC) for premium payment information.

Online Payments

Log in or register on myCigna.com to access our online bill pay service. Once you’ve accessed the site, click on the “Pay Your Medicare Premium” button on the homepage.

Automatic Payments

Set it and forget it. Have your monthly premium set up to be automatically withdrawn from your bank account.

There are 2 ways you can set up automatic payments:

  • Submit an Automatic Premium Payment Authorization Form
  • Contact Customer Service at  (TTY 711) and we will set up an electronic funds transfer (EFT).

Then, on or about the 15th of each month, we will withdraw your plan premium payment.

Pay Using Social Security or Railroad Retirement Board (RRB) Benefits Check

You can opt to have monthly plan premiums withdrawn from your Social Security check or your RRB benefits check, so you never miss a payment.

To set up payment from Social Security or RRB, contact Customer Service at  (TTY 711) and we will help you.

Pay by Check or Money Order

You can opt to pay your plan premium by mailing a check or money order directly to your plan. You may pay monthly, quarterly, or yearly. Payment must be received by the last day of the month it’s due.

Send your check or money order to the address on your monthly invoice. If you do not know your designated office, you can send to either of the addresses below. We'll make sure your payment processes correctly.

Cigna
PO Box 742642
Atlanta, GA 30374-2642

Or

Cigna
PO Box 847990
Dallas, TX 75284-7990

For more details on plan premium payment options, see your Evidence of Coverage (EOC).

Medicare Supplement Options

Automatic Payments

Set it and forget it. You can set up automatic payments for monthly, quarterly, semiannual or annual payments. You can select any draft date of your choice between the 1st and 28th of each month.

There are 2 ways you can set up automatic payments:

  • Log in or register on myCigna.com to set up automatic payments.
  • Contact Customer Service at , Monday through Friday, 8 am - 8 pm, ET, and we will send you the necessary form to set up an electronic funds transfer (EFT).
Direct Billing

If you prefer to receive a paper bill, then you will need to set up a direct billing option. Direct billing is available for quarterly, semi-annual, or annual payments. Personal checks are accepted. (Note: Cash, money orders, and travelers checks are not accepted methods of payment.)

For Direct bill, mail your check to:

Cigna
PO Box 650843
Dallas, TX 75265-0843

Insured by Cigna Health and Life Insurance Company, American Retirement Life Insurance Company, Loyal American Life Insurance Company or Cigna National Health Insurance Company. In Kansas, insured by Cigna National Life Insurance Company, Cigna Health and Life Insurance Company and Loyal American Life Insurance Company. American Retirement Life Insurance Company is not available to residents of Kansas. In Pennsylvania, Maryland North Carolina and Utah, insured by Cigna National Health Insurance Company domiciled in Ohio. In New Mexico, Idaho and Ohio, insured by Cigna Health and Life Insurance Company.

View Kansas disclosures, exclusions, and limitations

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Medicare Advantage and Medicare Part D Policy Disclaimers

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna contracts with Medicare to offer Medicare Advantage HMO and PPO plans and Part D Prescription Drug Plans (PDP) in select states, and with select State Medicaid programs. Enrollment in Cigna depends on contract renewal.

Medicare Supplement Policy Disclaimers

Medicare Supplement website content not approved for use in: Oregon.

AN OUTLINE OF COVERAGE IS AVAILABLE UPON REQUEST. We'll provide an outline of coverage to all persons at the time the application is presented.

Our company and agents are not connected with or endorsed by the U.S. Government or the federal Medicare program. This is a solicitation for insurance. An insurance agent may contact you. Premium and benefits vary by plan selected. Plan availability varies by state. Medicare Supplement policies are underwritten by Cigna National Health Insurance Company, Cigna Health and Life Insurance Company, American Retirement Life Insurance Company or Loyal American Life Insurance Company. Each insurer has sole responsibility for its own products.

The following Medicare Supplement Plans are available to persons eligible for Medicare due to disability: Plan A in Arkansas, Connecticut, Indiana, Maryland, Oklahoma, Texas, and Virginia; Plans A, F, and G in North Carolina; and Plans C and D in New Jersey for individuals aged 50-64. Medicare Supplement policies contain exclusions, limitations, and terms under which the policies may be continued in force or discontinued. For costs and complete details of coverage, contact the company.

This website is designed as a marketing aid and is not to be construed as a contract for insurance. It provides a brief description of the important features of the policy. Please refer to the policy for the full terms and conditions of coverage.

American Retirement Life Insurance Company, Cigna National Health Insurance Company and Loyal American Life Insurance Company do not issue policies in New Mexico.

Kansas Disclosures, Exclusions and Limitations

Medicare Supplement Policy Forms: Plan A: CNHIC-MS-AA-A-KS, CNHIC-MS-AO-A-KS; Plan F: CNHIC-MS-AA-F-KS, CNHIC-MS-AO-F-KS; Plan G: CNHIC-MS-AA-G-KS, CNHIC-MS-AO-G-KS; Plan N: CNHIC-MS-AA-N-KS, CNHIC-MS-AO-N-KS

Exclusions and Limitations:

The benefits of this policy will not duplicate any benefits paid by Medicare. The combined benefits of this policy and the benefits paid by Medicare may not exceed one-hundred percent (100%) of the Medicare Eligible Expenses incurred. This policy will not pay benefits for the following:

(1) the Medicare Part B Deductible;

(2) any expense which You are not legally obligated to pay; or services for which no charge is normally made in the absence of insurance;

(3) any services that are not medically necessary as determined by Medicare;

(4) any portion of any expense for which payment is made by Medicare or other government programs (except Medicaid); or for which payment would have been made by Medicare if You were enrolled in Parts A and B of Medicare;

(5) any type of expense not a Medicare Eligible Expense except as provided previously in this policy;

(6) any deductible, Coinsurance or Co-payment not covered by Medicare, unless such coverage is listed as a benefit in this policy; or

(7) Preexisting Conditions: We will not pay for any expenses incurred for care or treatment of a Preexisting Condition for the first six (6) months from the effective date of coverage. This exclusion does not apply if You applied for and were issued this policy under guaranteed issue status; if on the date of application for this policy You had at least six (6) months of prior Creditable Coverage; or, if this policy is replacing another Medicare Supplement policy and a six (6) month waiting period has already been satisfied. Evidence of prior coverage or replacement must have been disclosed on the application for this policy. If You had less than six (6) months prior Creditable Coverage, the Preexisting Conditions limitation will be reduced by the aggregate amount of Creditable Coverage. If this policy is replacing another Medicare Supplement policy, credit will be given for any portion of the waiting period that has been satisfied.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website.

Y0036_23_788405_M | Page last updated 10/01/2022.