Health Risk Assessment (HRA)

Get a personalized care plan by completing Cigna's Health Risk Assessment.

What is an HRA?

One of our main goals is to help you stay as healthy as possible. The HRA is 1 way we do this. It’s a series of easy questions about your health and lifestyle.

Filling out the HRA is easy, and should take less than 15 minutes to complete.

Senior couple using tablet at home

How is the HRA used?

The HRA helps us match you to the health and wellness services that fit you best. Your responses are private and are only shared with your care team. The information you provide will be used to create a personalized care plan that can then be shared with your Primary Care Provider (PCP) and other health care providers.

How to Complete the HRA

Customers living in the Arizona market:

  1. Click link below to open the Arizona HRA:
    Arizona Health Risk Assessment form
  2. Print and complete the HRA form.
  3. Mail the filled out form to:

    Cigna
    Attn: Population Health Management
    3003 N. 3rd Street
    Phoenix, AZ 85012

If you have any questions about the form, please contact us at:

1 (800) 627-7534 (TTY 711)
Monday - Friday, 8:00 am - 8:00 pm Mountain time
We are available 7 days a week October 1 - March 31.

Customers living in all other markets:

  1. Click link below to open the HRA:
    Health Risk Assessment form
  2. Print and complete the HRA form.
  3. Mail or fax the filled out form to:

    Cigna Medicare
    Attn: HRA Department
    500 Great Circle Road
    Nashville, TN 37228

    HRA Fax: 1 (877) 440-9340

If you have any questions, please contact us at:

1 (800) 331-6769 (TTY 711)
Monday - Friday, 8:00 am - 5:00 pm Central time