Integrity—a Cigna corporate value Building a culture of integrity in today's competitive business environment demands high standards in every area of our global operations. Cigna's commitment to healthy corporate governance practices is reflected in our independent Board, comprehensive governance policies and open communications.
Financial Controls Cigna's business practices demand strong financial controls, detailed plans and rigorous reviews. Standard operating procedures at Cigna include regular and appropriate reporting and an internal audit function. The General Auditor meets regularly with the Audit Committee of the Board of Directors. Written complaints regarding accounting, internal accounting controls, or auditing matters may be addressed to: Cigna Corporation General Auditor / Corporate Audit Department Two Liberty Place, TL15D 1601 Chestnut Street Philadelphia, PA 19192, USA or Email: firstname.lastname@example.org
All communications are treated confidentially, and persons may submit complaints anonymously.
Open Communication Shareholders or other interested parties may contact an individual director, one or more of the Committee Chairs, or all of the non-employee directors by submitting an e-mail to Cigna's DirectorAccessMailbox@cigna.com or by writing to them at the following address: Cigna Corporation Director Access Address Office of the Corporate Secretary Two Liberty Place, TL16O 1601 Chestnut Street Philadelphia, PA 19192
Customers Current customers with questions about your plan, coverage, reimbursements, etc, please call the toll-free number on back of your ID card for customer service.
If you have lost your ID card, please call 1.800.CIGNA24(1.800.244.6224).