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Home Legal Legal and Privacy InformationCigna Accessibility Statement

Cigna Accessibility Statement 

It is the policy of Cigna to provide accessible services to our customers and the public, regardless of disability status. We strive to provide a more accessible digital experience and are building our website with accessibility in mind.

We have incorporated accessibility features based on principles from the Web Content Accessibility Guidelines 2.0 Levels A and AA, including:

  • Providing text equivalents for all non-text elements, when applicable
  • Avoiding use of graphics to represent text
  • Ensuring meaning is not conveyed by color alone
  • Using tables to show tabular data

Accessibility Assistance 

If you are an individual with a disability who requires assistance to access Cigna’s services you can call us at . Please provide the Customer Service Representative with information about the nature of the request, as well as your contact information, such as an email, address, or telephone number where you can be reached.

TTY/TDD Service (For callers who are deaf or hard of hearing)

Dial 711 and follow the prompts, available 24 hours a day, 365 days a year.

Comments, Suggestions, and Concerns 

We are always working to ensure that our services are accessible to our customers and the public, including individuals with disabilities. If you have any comments regarding our website, suggestions regarding techniques we might employ to make your experience easier, or concerns about issues we may have missed, you can contact us at . In your communication to us, please specify the nature of the accessibility issue you are raising, including the web page that may have presented an accessibility challenge.

Third-Party Websites 

Cigna's website contains links to web pages hosted by third parties. Cigna does not guarantee that any third-party websites are accessible and is not responsible for the content or accuracy of such websites, including but not limited to any accessibility barriers on such websites. For more information, view our Legal Disclaimer.

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Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details