Moments that Matter Most to Health Plan Customers

White Paper | August 2017

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Moments that Matter Most to Health Plan Customers

Whether you are considering a change in health plan providers, a change in benefit design, or staying the course, understanding the engagement moments that matter most to employees on their health care journey can help you and your benefits provider ensure you're getting the most value from your plan.

In this report, we've summarized our own consumer insight research findings and industry expert perspectives to uncover employee engagement strategies that can help your organization position itself for success.


Build a happier, healthier, more productive workforce

Contact your broker or connect with a Cigna representative to discuss your organizations' unique needs.