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Medical Savings and Spending Accounts (HRA/HSA/FSA) Wellness, Mental Health, and Behavioral Pharmacy Dental and Vision Cost Control Strategies Supplemental Health Solutions Who We Serve Overview Small Employers (51 - 499) Medium Employers (500 - 2,999) Large Employers (3,000+) Hospitals and Health Systems Higher Education K-12 Education State and Local Governments Taft-Hartley and Federal Membership and Affinity Groups Third Party Administrators Health Insurance for Expats IGO/NGOs Multinational Businesses Why Cigna Overview Industry Insights Overview Informed on Reform Workplace Wellness Consumer-Driven Health Plans Log in to Employer Portal
Home Employers Wellness, Mental Health, and Behavioral Cigna Health and Wellness ProgramsCigna PathwellSM Bone & Joint Solution

Cigna Pathwell Bone & JointSM

We help guide your employees to the right care at the right time, resulting in a positive impact on health outcomes— and lower costs for you.

Cigna Pathwell Bone & Joint – A New Standard of Care for Musculoskeletal Conditions

One of the most significant health challenges in the U.S. is the rising prevalence of Musculoskeletal (MSK) conditions, which is one of the top medical spend categories for employers.1 Unfortunately, the MSK condition care journey can be fragmented, and interventions may reach customers too late, causing a ripple effect of inflated costs, ineffective treatments, and unnecessary surgeries.

Cigna Pathwell Bone & Joint* uses expert data, a guided digital experience, and clinical expertise as well as significant monetary incentives to guide your employees to our network of high-quality providers, so they are enabled to get better control of their low back pain and pain due to osteoarthritis of the hip and knee.

Health Accelerated: Life Connected

Why Choose Cigna Pathwell Bone & Joint?

Get Ahead of High Costs

Using predictive models, we can help identify customers at risk for surgery up to one year in advance and proactively reach out with clinical guidance and a personalized plan.

Personal Care Advocate

A Care Advocate will work 1:1 with your employees to create an action plan based on their unique needs. They help guide, motivate, and encourage their success through digital messaging or a live phone call.

Digital Guidance and Engagement

We help empower your employees to take greater control of their MSK pain with our guided digital experience. This includes personalized activities and exercises, expert content and videos, intuitive progress trackers, treatment decision support, and interactive care navigation tools.

Network of Top-Tier Health Care Providers

We help guide your employees to our highest quality in-network providers which includes a combination of surgeons, chiropractors, physical therapists, and mental health professionals.

Surgery Benefit

If faced with surgery, employees will have access to in-network health care providers and facilities who meet Cigna’s rigorous quality, volume, and cost criteria. The benefit includes low or zero cost for surgery** and pre- and post-surgery support.

Did You Know?

  • More than 1 in 2 adults have a MSK condition2 including low back, osteoarthritis hip, and osteoarthritis knee pain
  • 66% higher spend with patients that have MSK and identified behavioral health condition3
  • 10x higher than MSK costs alone for MSK patients who are opioid dependent4

Ready to learn more about Cigna Pathwell Bone & Joint?

Contact your Cigna representative to begin.

About Cigna Pathwell

Cigna Pathwell is a set of solutions that help provide the best path forward to wellness, enhancing every step of the patient journey to clarify, streamline, and personalize care, moving businesses down the path of continued growth.

Related Areas

Wellness, Mental Health, and Behavioral Cigna Pathwell Specialty

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*Pathwell Bone & Joint is part of the condition-specific care benefit

**For non-HSA plans, the employer’s plan pays 100% of eligible expenses. For HSA plans, plan pays 100% after deductible is met.

1Cigna book of business 2022 analysis for 2021 full year medical and pharmacy claims

2The Burden of Musculoskeletal Diseases in the U.S.: Prevalence, Societal and Economic Costs (BMUS) 2020.

3Evernorth Research Institute, MSK in the USA report, 2022

4 MSK claims for all Cigna Commercial membership over 3+ year period (2018-2021) YTD is through July Includes Medical, Behavioral and RX allowed spend.

Product availability may vary depending on location and plan type and is subject to change. All group insurance policies and benefit plans contain exclusions and limitations. For costs and complete details of coverage, contact your Cigna representative.

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Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

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