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Home LegalLegal and Privacy Information

Legal and Privacy Information 

We value your trust in us and are committed to protecting your personal health information. Below you will find our privacy practices, forms, and general legal information.

Legal Information

Accessibility Statement

Learn how we provide accessible services to our customers and the public.

Rights and Responsibilities

Find information about your rights and responsibilities as a Cigna HealthcareSM customer.

Non-discrimination Notice

Read about our free communication and services for people with disabilities.

Report Fraud

See how you can prevent and report health care fraud.

QHP Transparency in Coverage

Find medical and dental information if you are purchasing your own coverage.

Privacy Information

Your privacy is important to us. The following information explains how we collect and protect information about you.

Online and Mobile Privacy Notice [PDF]
Find out how we handle your personal information on our websites and mobile app.

U.S. State Law Privacy Notice [PDF]
Provides information about our collection and use of personal information for residents (e.g. in California, Colorado, Connecticut, Virginia, and Utah), to the extent applicable.

Privacy Forms
Locate forms to request a copy of your personal health information and more.

Other Privacy Notices
Includes links to other privacy notices that may be relevant to your relationship with Cigna Healthcare, including our HIPAA Notice of Privacy Practices, our Gramm-Leach-Bliley Act Privacy Notice, and others.

Information Protection and Data Security
Cigna Healthcare prioritizes your privacy by protecting your information and data through access management, monitoring, and risk management capabilities.

Sharing and Protecting Your Health Care Data
See how we can help you protect the privacy and security of your health information.

What is HIPAA?
Provides general information about the Health Insurance Portability and Accountability Act (HIPAA).

Additional Resources

Health Care Claim Forms

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If you are an individual with a disability and need assistance to access our services, you can call us at  (TTY: 711) Monday - Friday, 9 am - 5 pm, ET.

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Disclaimer

Individual and family medical and dental insurance plans are insured by Cigna Health and Life Insurance Company (CHLIC), Cigna HealthCare of Arizona, Inc., Cigna HealthCare of Illinois, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of South Carolina, Inc., and Cigna HealthCare of Texas, Inc. Group health insurance and health benefit plans are insured or administered by CHLIC, Connecticut General Life Insurance Company (CGLIC), or their affiliates (see a listing of the legal entities that insure or administer group HMO, dental HMO, and other products or services in your state). Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of Cigna Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT); (ii) Life Insurance Company of North America (“LINA”) (Philadelphia, PA); or (iii) New York Life Group Insurance Company of NY (“NYLGICNY”) (New York, NY), formerly known as Cigna Life Insurance Company of New York. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. LINA and NYLGICNY are not affiliates of Cigna.

All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. This website is not intended for residents of New Mexico.

Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Cigna may not control the content or links of non-Cigna websites. Details