Cigna Contacts

We’re here to help answer your questions about your existing plan and benefits or about purchasing health insurance. Our goal is to do everything we can to make it easy for you to get the information you need to use your plan or to learn about your choices when buying insurance on your own. If you have any questions, comments or need help, please call us.

Existing customers covered through work
For questions about your medical, dental or pharmacy plan or claims:
Call the toll-free number on your Cigna ID card.  A customer service associate will be happy to help you.

If you’ve lost your ID card:
1.800.Cigna24 (1.800.244.6224)

To order prescriptions through Cigna Home Delivery Pharmacy:
1.800.285.4812

Individuals buying insurance on their own
Individual and family plans:
Call us directly at 1.866.GET.Cigna (1.866.438.2446) to talk to a representative about buying individual or family health insurance or to explore the plans available in your state.

Medicare plans: 
Contact us by phone or mail or compare and enroll in plans available in your state.

Health care professionals
Health care professionals, please call:
1.800.88Cigna (1.800.882.4462)

Cigna Behavioral Health
How to contact us.

Cigna Group Life, Accident and Disability
Term Life, Accident or Disability claims, please call:
1.800.36Cigna (1.800.362.4462)
Family medical or disability leaves, please call:
1.888.842.4462
Group Universal Life insurance, please call:
1.800.828.3485

Cigna Voluntary Limited-Benefit Plans
How to contact us.

Cigna Global Health Benefits
For questions about global health benefits, please call:
North America:     
+1.302.797.3100
+1.800.441.2668
Europe, Asia, the Middle East or elsewhere:    
+44 1475 492197

Employers
If you’re already a Cigna client, please contact your client manager.
To reach us about buying insurance and/or related products and services for your company, contact a representative in your area.

Brokers
If you are a broker and would like more information or have questions, please contact a representative in your area.

For all other questions, please call 1.800.997.1654.

Corporate Addresses
Cigna Corporate Headquarters
900 Cottage Grove Road
Bloomfield, CT 06002

Two Liberty Place
1601 Chestnut Street
Philadelphia, PA 19192