Cigna Contacts

Existing customers covered through work or an individual plan:

For questions about your medical, dental or pharmacy plan or claims:
Call the toll-free number on your Cigna ID card. A customer service associate will be happy to help you.

If you’ve lost your ID card:
1.800.Cigna24 (1.800.244.6224)

To order prescriptions through Cigna Home Delivery Pharmacy:
1.800.285.4812 

Billing/Payments:
1.877.484.5967
8:00 am - 8:00 pm (EST), Monday through Friday

Individuals interested in buying insurance on their own:

Call us directly at 1.866.GET.Cigna (1.866.438.2446) to talk to a representative about buying individual or family health insurance or

EXPLORE PLANS IN YOUR STATE

To learn more about Individual insurance in New Jersey:

Please call 1.800.753.5190 to find out more about Cigna HealthCare of New Jersey, Inc. and the two plans offered to serve the needs of New Jersey residents.

Basic and Essential Plan

Standard $30 Plan

Contact us by phone or mail or compare and enroll in plans available in your state.

Visit the Cigna Behavioral Health site for specific contact information.

For general information contact:

Cigna Behavioral Health

11095 Viking Drive

Suite 350

Eden Prairie, MN 55344

Toll Free: 1.800.433.5768

Term Accident, Life or Disability claims, please call:
1.800.36Cigna (1.800.362.4462)

Family medical or disability leaves, please call:
1.888.842.4462

Group Universal Life insurance, please call:
1.800.828.3485

Or, if you are a broker, contact the insurance sales contact in your state:

FIND A REPRESENTATIVE IN YOUR AREA

If you have any questions or would like more information about participating in a Cigna health care network, please contact us

Medical or Dental: 1.800.882.4462 (1.800.88Cigna)
Behavioral Health
Pharmacy

If you're already a Cigna client, please contact your client manager.

Cigna HealthCare Sales Offices
If you have any questions or would like more information about Cigna HealthCare, please contact a Cigna HealthCare sales office in your area:

FIND A REPRESENTATIVE IN YOUR AREA

Information for Individual and Family Plan Brokers:

To find out more information on our Individual and Family plan offerings and the advantages of being a Cigna broker or agent (outside of New Jersey), call 1.877.Cigna.15 (1.877.244.6215).

Or visit our broker website to generate an online quote and review individual plans and pricing.

To become appointed with Cigna, call 1.877.459.7909 between 8:00 am and 8:00 pm EST Monday through Friday.

To learn more about Individual insurance in New Jersey:
Please call: 1.800.753.5190 to find out more about Cigna HealthCare of New Jersey, Inc. and the two plans offered to serve the needs of New Jersey residents:

Basic and Essential Plan
Standard $30 Plan

Information for Small Group Brokers:

For questions or more information on solutions for clients with 50 or fewer employees, contact us at 1.800.456.6575.  

To become appointed (outside of New Jersey) please call
1-877-CIGNA-15 (1.877.244.6215) or  email us.

For brokers in New Jersey only:
Small Group Sales Department:
1.800.456.6575
Cigna HealthCare Small Group Sales
Two College Park Dr
Hooksett, NH 03106
Fax: 603.268.7973
Email: NESmallGroup@Cigna.com

Member Services (NJ only):
1.800.244.6224

Claims Mailing Address (NJ only):
Cigna HealthCare
PO Box 5200
Scranton, PA 18505

Eligibility/Billing (NJ only):
1.800.603.0125
Fax: 603.268.7830
Cigna HealthCare/Employer Services
P.O. Box 2010
Concord, NH 03302

Information for Select Group Brokers:

Find out more about our health plan solutions for clients with 51-250 employees on our CignaSelect group broker website. You’ll have access to our range of funding options, success stories, upcoming broker events, and more.

Not registered? Register for access to our CignaSelect group broker website now.

Information for all other Brokers:

Cigna HealthCare Sales Offices
If you have any questions or would like more information about Cigna HealthCare, please contact a Cigna HealthCare sales office in your area: 

FIND A REPRESENTATIVE IN YOUR AREA

Visit the Cigna Voluntary Limited-Benefit Plans site for current contact information.

For Starbridge or fundamental care call 1.800.258.9260

If you have any questions or would like a proposal:

FIND A REPRESENTATIVE IN YOUR AREA

Corporate Headquarters:
1601 Chestnut Street, Two Liberty Place
Philadelphia, PA 19192
800.243.3950

For inquiries regarding investor relations, view a list of our specialists.

For current press and media inquiries, please visit our media center.