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County of Orange

Each year the County looks at health plan options, health care industry changes, and area network offerings to select plans to help meet your needs. This year the same two Cigna HMO plans are offered, with no changes being made to the plans.

Medical Plan Options

As a Cigna customer, you have access to many benefits, tools, and resources to help you save money, help you and your family live your healthiest lives, and support your health and well-being.

24/7/365 customer support and Cigna One Guide support

We’re here to help any time, day or night–online or over the phone.

Network of quality providers

We provide a trusted network of health care providers so you can be connected with truly personal care.

Access our provider directory

Virtual Care Connection

Can’t get to the doctor’s office? Talk with a doctor online or over the phone for a similar cost. You can also access behavioral health care and get you annual screening done through virtual care.

Learn more

Cigna Behavioral Health Network

Get access to a network of licensed mental health providers.

Access our provider directory

To help you with your decision

To help you make this important decision about your plan options, check out the following resources:

The plan sections below provide specifics about each network plan and can help you choose the best Cigna plan to meet your needs.

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Cigna Pharmacy

Both Cigna medical plans have the same Pharmacy Benefit.
Generic Copay $10
Brand Name Copay $30
Non-Preferred Brand Name Copay $50
You can also receive a 90-day supply of a medication for twice the copay through Cigna's mail-order pharmacy Express Scripts or at select local pharmacies.
Click here for information on how to transition a prescription to Cigna.

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Cigna Vision

Each Cigna medical plan comes with the Cigna Vision–Standard PPO Comprehensive plan. Coverage includes an in-network exam for a $5 copay, lenses, and much more. Review the vision summary of benefits for more details

Vision benefits summary [PDF]

Find a vision provider

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Informational Website

Visit Cigna.com/countyoforange for information on many of the Cigna tools and resources available to you and your dependents to get the most out of your health plan.

Cigna One Guide

We understand how confusing and overwhelming it can be to review your health plan options. A Cigna One Guide representative can provide information to help you choose the plan that’s best for you and your family, and help answer any questions you may have.

Call (888) 806-5042 to learn more and speak to a Cigna One Guide representative.

After enrollment, they can help guide you through the complexities and unclear jargon of the health care system and help you avoid costly missteps. The goal is a simpler health care journey for you and your family. Just call the number on the back of your ID card.

Talk to us 24/7/365

We are here for our customers 24/7/365. We also have Spanish-speaking customer service representatives available, and we offer translation services in over 200 languages.

Call the number on the back of your medical ID card after your plan effective date.

County of Orange Benefits Center

Call or visit the County of Orange Benefits Center
You can talk to someone at the County of Orange Benefits Center at (833) 476-2347 Monday through Friday between the hours of 8 a.m. and 6 p.m. Except for holidays.

Or you can visit http://mybenefits.ocgov.com/

Cigna Dedicated Benefits and Well-Being Coordinator

Paul Lopez-Wood the County’s Dedicated Cigna Benefits and Well-Being Coordinator is available if you have questions or would like to discuss the medical plan options available to you in more detail.

Habla Español.

Office Number (714) 834-3108

Email YourCountyBenefits@Cigna.com available Monday – Friday between the hours of 8 a.m. and 4 p.m.

Cigna HMO plans are insured by Cigna HealthCare of California, Inc. Vision plans are insured and/or administered by Cigna Health and Life Insurance Company. Plans and insurance policies may not be available in all areas and contain exclusions and limitations. For costs and details of coverage, see your plan documents. This site provides highlights only. It is not a contract. If there are any differences between the information on this site and the official plan documents, the terms of the plan documents will control.

1 The plan copays identified are for the County of Orange 2024 plan year. Review the Benefit Summary for more information, including covered and non-covered services.

2 Data as of January 2019 analyzing “unique” provider IDs, subject to change. Access the provider directory on Cigna.com to see what providers are accepting new patients.

3 Plans may be limited geographically. Providers are located throughout the majority of the counties. Not all HealthCare Partners providers may be in the Southern California Select Network.